Quality Inn & Suites East Syracuse - Carrier Circle

Hotels
•
Quality Inn
5.7 (618 reviews)
6555 Old Collamer Road South , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable rooms
Limited amenities

Categories

Cleanliness
4.34
Reviews indicate significant issues with cleanliness throughout the hotel.
Service
6.81
Mixed sentiments; some staff were friendly, but there were reports of rudeness.
Location
7.35
Location was mentioned as good, but there were concerns about safety with homeless individuals nearby.
Room Quality
5.3
Rooms had complaints about comfort and noise, but some guests appreciated the nice bathrooms.
Amenities
6.33
Amenities were criticized as lacking, particularly in the breakfast offerings.
Value for Money
5.29
Value perception varied; some guests found it acceptable for the price, but others were unhappy.
Food and Beverage
4.34
Breakfast options were seen as limited and lacking quality.
Overall Experience
5.81
Mixed feelings; while some enjoyed aspects, many had significant issues that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:13

Property Description

Convenient Location
Quality Inn East Syracuse, just 13 km from Hancock International Airport, offers comfortable guestrooms with free WiFi and a complimentary breakfast.

Modern Amenities
The rooms feature neutral colors, modern wooden furnishings, a seating area, coffee maker, and a TV with cable and movie channels for your entertainment.

On-Site Facilities
Enjoy a daily breakfast from 6:00 to 10:00, make use of the business center, and stay active at the fitness center during your stay.

Book your stay at Quality Inn East Syracuse, conveniently located near downtown Syracuse and Syracuse University.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.7
Based on 618 reviews
Cleanliness: 4.34
Service: 6.81
Location: 7.35
Room Quality: 5.3
Amenities: 6.33
Value for Money: 5.29
Food and Beverage: 4.34
Overall Experience: 5.81
S
Sergey • solo_traveller • us
9
2026-01-22 • via Nuitee
F
Ford • solo_traveller • us
10
2026-01-21 • via Nuitee
T
Tianell • family_with_children • us
1
Pros:

I didn’t even stay for breakfast

Cons:

The room smelled and there was roaches in my bathroom. People hanging out in the hall when I left my room and hours later when I came back .

2026-01-19 • via Nuitee
E
Ed • extended_group • us
7
Pros:

Convenient, comfortable, clean

Cons:

Coffee maker failure at breakfast

2026-01-19 • via Nuitee
J
Judy • solo_traveller • us
3
Cons:

I felt the property has gone down hill. I have previously stayed at this facility and it was in much better condition.

2026-01-19 • via Nuitee
E
Enrique • family_with_children • us
8
2026-01-19 • via Nuitee
J
Julian andres • extended_group • co
8
2026-01-19 • via Nuitee
N
November • solo_traveller • us
6
You get what you pay for
Pros:

Free breakfast

Cons:

A/c doesn’t get cold, room was moist. I hung a Tshirt over a chair and it became damp. The floors are also damp and dirty. Someone opened my door twice without knocking. Hair clogged up around the shower drain.

2026-01-19 • via Nuitee
P
Patrick • solo_traveller • us
1
Cons:

The room was partially updated but appeared unfinished. For example, baseboard trim was missing. The heating/ cooling system did not function. It had been painted but there was rust showing through the paint. The bathtub appeared to be original based on the stains. There were several security issues. Doors to access the outside that were chained shut, other outside doors did not lock.

2026-01-19 • via Nuitee
V
Vanessa • couple • us
6
Not bad
Pros:

Good location, price good, most cleanliness good

Cons:

Bathroom - not to do shower/ tub dirty/ shower curtain dirty/ floor in room and bathroom

2026-01-19 • via Nuitee
M
Myrna • family_with_children • us
3
2026-01-19 • via Nuitee
A
Alexander • couple • us
10
2026-01-14 • via Nuitee
F
Fisher • couple • us
7
Affordable, clean, and friendly
Pros:

Clean and staff were accommodating

Cons:

Under renovation

2026-01-13 • via Nuitee
D
Daniel • solo_traveller • us
7
2026-01-12 • via Nuitee
D
Doug_G • couple • us
3
Like trying to sleep in an asylum.
Pros:

It was clean enough, that was a concern based on other reviews.

Cons:

Room was stifling hot. Tried to kick on AC, and it sounded like an airplane taking off.
Bed was like sleeping on a plywood board.
Teens/20s running up and down the halls, screaming,yelling, carrying on ALL night. 2, 3 , 4 AM
Got 3 hours of sleep.

2026-01-04 • via Nuitee
P
P • couple • us
7
2026-01-02 • via Nuitee
O
olivia • couple • us
9
Comfortable
Pros:

Very clean hotel for the price! Nice friendly staff

2026-01-02 • via Nuitee
A
Alessandro • extended_group • it
8
2026-01-02 • via Nuitee
S
Shannon • solo_traveller • us
8
2025-12-30 • via Nuitee
M
Magdalene • couple • us
8
2025-12-26 • via Nuitee