Embassy Suites By Hilton Asheville Downtown

Hotels
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Embassy Suites Hotels
9.3 (471 reviews)
192 Haywood Street , Asheville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Delicious breakfast
Great location
Comfortable beds
Cons:
No self parking
High valet charge
Poor bathroom lighting

Categories

Cleanliness
9.16
The room was clean and we had fun. Very clean and friendly staff.
Service
9.63
Thomas at the front desk was absolutely wonderful and incredibly helpful.
Location
9.17
Hotel was conveniently located downtown close to zip lining, hiking and the Biltmore House.
Room Quality
9.12
Comfortable rooms and beds.
Amenities
9.15
Pool was heated and the workout room was very nice.
Value for Money
9.11
Overall, it was a very enjoyable stay.
Food and Beverage
9.66
The cooked to order breakfast was delicious as well as the evening receptions which occurred daily.
Overall Experience
9.43
It’s clear he truly cares about creating a positive experience for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 19:29

Property Description

Luxurious Accommodations
Embassy Suites By Hilton Asheville Downtown offers 4-star accommodations with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a scrumptious breakfast offering buffet, à la carte, and American options. The hotel's restaurant provides a delightful culinary experience, while the terrace is perfect for enjoying a meal with a view.

Relaxation and Recreation
Unwind in the indoor swimming pool or stay active in the fitness centre. With hiking trails nearby, guests can explore the beauty of Asheville. Additionally, the business centre and vending machines add extra convenience to your stay.

Book your stay at Embassy Suites By Hilton Asheville Downtown for a memorable and enjoyable experience in Asheville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 471 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.66
Overall Experience: 9.43
B
Brittany • solo_traveller • us
10
2026-03-26 • via Nuitee
T
Tiffany • couple • us
10
I LOVED this property EVERYTHING ABOUT IT me and my friend went came for mini girls getaway and we enjoyed the breakfast
Pros:

I love that property was in a nice spot.

2026-03-23 • via Nuitee
K
Kimberley • family_with_children • us
10
We had a good time and everyone was very friendly
Pros:

Everyone was very friendly

Cons:

The age should not close at 10 on a Friday

2026-03-21 • via Nuitee
W
William • couple • us
10
Room comfortable, nice view, great breakfast, walking distance from downtown and easy access to expressway
Pros:

Close to downtown

Cons:

Nothing

2026-03-18 • via Nuitee
M
Maria • couple • de
10
Erholsam
Pros:

Super Zimmer, tolles Frühstück,

2026-03-17 • via Nuitee
D
Devon • couple • us
10
Pros:

Literally everything! The restaurants
Free drinks
CLEAN!!!!!
Super nice staff!
Breakfast was Free and exceptional!

Cons:

Valet

2026-03-16 • via Nuitee
E
Emily • couple • us
10
Would highly recommend for a luxurious stay. Location is super close to many amenities and the facility was accommodatin
Pros:

Property was beautiful, staff was super sweet. It was my birthday and went above and beyond to make me feel special! Valet was always super quick and efficient

2026-03-15 • via Nuitee
R
Rob • solo_traveller • us
10
Thanks Embassy Suites.
Pros:

Great location. Excellent room.

Cons:

Everything was perfect.

2026-03-15 • via Nuitee
G
Grace • extended_group • us
2
2026-03-15 • via Nuitee
W
Wilburn • couple • us
10
2026-03-14 • via Nuitee
J
jennifer • family_with_children • us
9
2026-03-14 • via Nuitee
L
Luwona • family_with_children • us
8
Pros:

Excellent

Cons:

That it didn't have more varieties of food near hotel.

2026-03-12 • via Nuitee
S
Steven • couple • us
10
2026-03-06 • via Nuitee
D
Diane • couple • us
9
Very enjoyable stay in a beautifully decorated hotel. The location was great to walk around the cute downtown.
Pros:

It was beautifully designed and decorated. Very comfortable bed. Bathroom was perfect.

Cons:

Not clear signage as to where the “front” of the building was for checking in. The valet parking charge was higher than anticipated for a small town. While sitting in the living area, the fan was very annoying and cold draft on head and neck. There was no way to turn iff the fan or redirect the air flow.

2026-03-04 • via Nuitee
K
Kaitlyn • couple • us
10
2026-02-27 • via Nuitee
N
Nia • solo_traveller • us
10
2026-02-26 • via Nuitee
A
ALESSANDRO PRATA • family_with_children • us
9
2026-02-23 • via Nuitee
L
Larry • couple • us
10
2026-02-13 • via Nuitee
J
Jeanna • couple • us
10
Everything was top notch from check-in to check-out. We’d definitely stay here again if we visit the area.
Pros:

The room was super clean, bed was very comfortable, mountain view from our suite was phenomenal, breakfast buffet was AMAZING, complimentary drinks were a nice gesture, and the food offered by the rooftop restaurant was delicious!!

Cons:

I don’t like that it’s paid parking/valet parking only.

2026-02-13 • via Nuitee
J
Jeffrey • extended_group • us
10
2026-02-12 • via Nuitee