Beacon Hotel

The shower broke first morning and NO ONE got back to us to fix it. Had to rely on family's rooms at other hotels for showers. Not pleased at all.

One room was up four flights of stairs! The second was up one flight of stairs! The posted material on booking.com showed pictures of the rooms but did not suggest the rooms were several flights up & there is no elevator. That's important information that shouldn't come as a surprise on arrival. I'm 81 & my wife is 79. We had no choice on arrival to go elsewhere. The "Beacon Hotel" is not really a hotel but a short-term apartment building. The owner. john, did his best to be helpful. However, he's the one responsible for the misleading listing on Booking.com.

I couldn't get hot water on the 2nd day, the ac wasn't working and I had texted the management about it but didn't get a response. There was no staff present on the property. Overall the room was nice, but the service could have been better.

A lot of stairs.

where you enter the building it’s a bit rundown.

We never actually stayed there, they never provided the code for us to get into the room. More importantly there were homeless people sleeping in the hallway so we of course weren’t gonna stay there anyway I would never recommend this place to anyone!

I didn’t feel safe in that place. During the night, someone knocked on my door pretending to be security, then when I answered, he said he was the owner. Nothing bad happened, but I didn’t feel safe.
The location is really good.

It could have been better communicated this was NOT an actual hotel. That first and foremost threw me off a great deal. It's basically a hostel. Not having any parking was stressful, there was NO staffing to accommodate any needs. From there, as I walked into the main entrance of the location, it was DISGUSTING. There were open jugs of spackle, filthy floors, broken doors, and creepy lighting. The hallways were incredibly tight to where my bags on my shoulders were scrapping across the walls as I walked in and out. Overall, it ended up serving its' purpose, however, I wish I'd have known this was not a true hotel, as I was paying top tier hotel pricing for it...

Very smelly and sketchy entrance way. Bathroom smelled of smoke either cigarettes or cannabis. Too pricey for accommdations.

No tuvimos contacto con ninguna persona del staff.
Mandamos un mensaje al hotel pidiendo una cuna y no nos contestaron.

The sign above the front door (which is in a dimly lit alcove) does not say Beacon Hotel, I think it said something like Beacon Apartments? So I asked the tenant on the 1st floor if I was in the right place and they weren’t sure. Once I put my door code in the front door, it was a little tricky to find my way to my room: up the staircase, take a left, put the front door code in another door, get through that, and look for the signs to tell you to go up the stairs or down the stairs or straight ahead, then through another door, then found my door to my room. There’s no staff there to greet and reassure you that you were in the right place, so just be prepared to need a little extra time to find your way …. and it’s better to arrive in daylight.