Derby City Gaming & Hotel - A Churchill Downs Property

Hotels
9.3 (886 reviews)
4520 Poplar Level Road , Louisville , us

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Great location
Cons:
Limited food options
No microwave in rooms
Inadequate heating blankets

Categories

Cleanliness
9.41
Guests consistently praised the cleanliness of the hotel and rooms.
Service
9.88
Front desk staff was noted for their exceptional hospitality.
Location
9.42
The hotel is in a great location for exploring Louisville, close to the airport.
Room Quality
9.37
Rooms were described as beautiful, spacious, and well-appointed.
Amenities
8.9
Basic amenities were available, though some guests mentioned minimal options for food.
Value for Money
9.36
Guests felt they received good value for the price considering the cleanliness and location.
Food and Beverage
8.41
Guests noted a need for better food choices and availability.
Overall Experience
9.68
Overall, guests had a very good experience with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

Luxurious Accommodation with Exciting Amenities

Unmatched Convenience and Service
Experience the convenience of a 24-hour front desk, free WiFi, and a concierge service at Derby City Gaming & Hotel. Enjoy the ease of free private parking and an ATM on-site.

Entertainment and Dining Options
Indulge in evening entertainment and savor delicious meals at the hotel's restaurant and bar. With a casino on the premises, the fun never stops.

Comfortable Rooms and Prime Location
Relax in air-conditioned rooms equipped with modern amenities. Located just a few kilometers from popular attractions like Louisville Mega Cavern and Louisville Zoo, our hotel is the perfect choice for your stay.

Book your stay at Derby City Gaming & Hotel - A Churchill Downs Property now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 886 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
W
Worden • couple • us
9
Pros:

Did not have breakfast

Cons:

The bed mattress was hard as an examining table.

2026-05-26 • via Nuitee
F
Frida • couple • us
9
2026-05-26 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-05-26 • via Nuitee
J
Jeremy • couple • us
10
2026-05-26 • via Nuitee
D
David • couple • us
10
2026-05-26 • via Nuitee
T
Traci • solo_traveller • us
10
We love to stay at Derby City Gaming & Hotel
Pros:

The cleanliness and the smell in the lobby is so heavenly!!! The room was so exceptionally clean and comfortable!!!

Cons:

Parking. There should be a section for only customers staying in the hotel. Have a casino parking lot and a hotel parking lot.

2026-05-25 • via Nuitee
K
Karla • solo_traveller • de
9
2026-05-24 • via Nuitee
M
Moorman • solo_traveller • us
10
2026-05-24 • via Nuitee
M
Moorman • couple • us
10
2026-05-24 • via Nuitee
M
Madonna • solo_traveller • us
10
Awesome. Excellent for the value
Pros:

Beautiful new facility! The decor was spot on! Very clean and fresh! Wonderful price!

Cons:

Not one negative comment

2026-05-22 • via Nuitee
G
Greg • solo_traveller • us
10
Was an awesome place nice to go from hotel to casino
Pros:

Nice hotel for the price

Cons:

The elevator had to use the room key to go to floor

2026-05-22 • via Nuitee
R
Rob • couple • us
10
2026-05-21 • via Nuitee
W
Wedge • solo_traveller • us
8
Pros:

Clean comfortable rooms. Nice shower. Food in restaurant was good for the price. Overall a good value.

2026-05-20 • via Nuitee
D
Deborah • solo_traveller • us
10
Pros:

Everything!

Cons:

Nothing

2026-05-19 • via Nuitee
J
Johnson • family_with_children • us
1
Cons:

My 18 year old daughter wasn’t able to stay and i had to find a different room at last minute

2026-05-19 • via Nuitee
D
Duane • solo_traveller • us
10
Nice place to stay
Pros:

Everything about it was 5 stars

2026-05-18 • via Nuitee
C
Cathy • couple • us
10
Wonderful!
Cons:

The bartender in the main lounge wasn’t friendly at all. Wouldn’t recommend that lounge if he is working.

2026-05-18 • via Nuitee
M
Mackenzie • couple • us
10
It was the best hotel I’ve stayed in in a while.
Pros:

This was probably the nicest/cleanest hotel that I’ve stayed in for some time. I don’t travel as much as I used to, but this has all the others beat. Like everyone else says, the hotel lobby smells so amazing. The bed was really comfortable, free parking, loved the casino being there to have fun for a few hours. I would absolutely stay there again.

Cons:

I have zero negatives.

2026-05-18 • via Nuitee
S
Sharon • couple • us
10
Pros:

Casino

Cons:

none

2026-05-15 • via Nuitee
M
Mark • solo_traveller • us
10
2026-05-13 • via Nuitee