Derby City Gaming & Hotel - A Churchill Downs Property

Hotels
9.3 (981 reviews)
4520 Poplar Level Road , Louisville , us

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Great location
Cons:
Limited food options
No microwave in rooms
Inadequate heating blankets

Categories

Cleanliness
9.41
Guests consistently praised the cleanliness of the hotel and rooms.
Service
9.88
Front desk staff was noted for their exceptional hospitality.
Location
9.42
The hotel is in a great location for exploring Louisville, close to the airport.
Room Quality
9.37
Rooms were described as beautiful, spacious, and well-appointed.
Amenities
8.9
Basic amenities were available, though some guests mentioned minimal options for food.
Value for Money
9.36
Guests felt they received good value for the price considering the cleanliness and location.
Food and Beverage
8.41
Guests noted a need for better food choices and availability.
Overall Experience
9.68
Overall, guests had a very good experience with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

Luxurious Accommodation with Exciting Amenities

Unmatched Convenience and Service
Experience the convenience of a 24-hour front desk, free WiFi, and a concierge service at Derby City Gaming & Hotel. Enjoy the ease of free private parking and an ATM on-site.

Entertainment and Dining Options
Indulge in evening entertainment and savor delicious meals at the hotel's restaurant and bar. With a casino on the premises, the fun never stops.

Comfortable Rooms and Prime Location
Relax in air-conditioned rooms equipped with modern amenities. Located just a few kilometers from popular attractions like Louisville Mega Cavern and Louisville Zoo, our hotel is the perfect choice for your stay.

Book your stay at Derby City Gaming & Hotel - A Churchill Downs Property now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 981 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
A
Abrena • couple • us
10
2026-08-28 • via Nuitee
K
Kamarr • solo_traveller • us
10
Pros:

The hotel was exceptionally clean

Cons:

A lot of traffic at the hotel

2026-08-27 • via Nuitee
M
Melissa • couple • us
6
Hate that teeny coverlet instead of a blanket. I know many hotels do it but just saying. Air conditioner didn’t seem to
Pros:

Location easy to find

Cons:

Needs more restaurants.

2026-08-27 • via Nuitee
H
Hubbard • couple • us
10
2026-08-27 • via Nuitee
A
Angela • couple • us
9
Pros:

So clean and smelled so fresh

Cons:

Location

2026-08-26 • via Nuitee
J
Jose • solo_traveller • us
10
I love the stay there everything is very comfortable
Pros:

The property is very beautiful as you walk in the doors but the most stunning view is the beautiful rooms very clean and comfortable I love staying there

2026-08-24 • via Nuitee
C
Clayton • solo_traveller • us
9
Pros:

Very clean and nice

Cons:

If I had to pick a thing I didn’t like I guess it would be that the room doesn’t have a microwave but that’s literally just nitpicking

2026-08-21 • via Nuitee
R
Riddle • solo_traveller • us
10
Absolutely wonderful
Pros:

Didn't eat breakfast
Coffee maker still in rooms
Staff very friendly

Cons:

No microwave in room

2026-08-19 • via Nuitee
F
Faisal • solo_traveller • sa
10
2026-08-17 • via Nuitee
C
Carissa • couple • us
10
2026-08-16 • via Nuitee
C
Carissa • couple • us
10
2026-08-16 • via Nuitee
P
Powell • solo_traveller • us
10
Pros:

I loved the rooms.The Decor was amazing 🤩

Cons:

There was no available room service for the type of property it was.

2026-08-15 • via Nuitee
R
Rachel • couple • us
10
Wonderful stay
Pros:

The hotel is great. We didn't even go to the casino! We were on a road trip and this popped up as an option. SO glad we stayed here. The bed was so comfortable, the bathroom was large, the shower was excellent, and the front desk staff was SO NICE. Would 100% stay here again.

2026-08-11 • via Nuitee
R
Reynard • solo_traveller • us
6
Pros:

Clean, mattress, shower and room space were great.

Cons:

Pillows were awful, continual fluctuating vibration of the building, presumably the AC made sleeping more difficult.
Knew the breakast was extra but $30 for 2 people and the eggs, sausage and muffin were the most bland thing i have eaten in years.

2026-08-10 • via Nuitee
A
Amy • couple • us
10
It’s our favorite place to stay in the Quarter!
Pros:

The staff was exceptional, the facility was clean, beautiful, and comfortable.

2026-08-06 • via Nuitee
B
Bailey • couple • us
9
2026-08-06 • via Nuitee
J
Jermaine • couple • us
10
I’ll be back soon
Pros:

Clean with a courteous staff.

2026-08-06 • via Nuitee
S
Sara • couple • us
8
2026-08-06 • via Nuitee
J
John • couple • us
10
2026-08-04 • via Nuitee
B
Bryce • solo_traveller • us
10
Pros:

The facility was very clean. The crowd size was minimal!

Cons:

Machines are a little tight!

2026-08-04 • via Nuitee