SpringHill Suites by Marriott New York Queens

Elevator Issues & Safety: Elevator service was a major pain point with long wait times. Worse, two elevators broke down during our stay—resulting in someone getting stuck inside, the fire department having to be called, and guests having to take the stairs until they were fixed.

Room Maintenance (Room 701): The room had a large, noticeable carpet stain. Additionally, the glass shower door did not fully close or seal, causing water to flood the floor every time it was used, so we constantly had to lay down towels.

Uncomfortable Beds: The beds were uncomfortable, making it difficult to get a good night's sleep.

Overcrowded Breakfast: Breakfast was packed every morning, making it hard to find anywhere to sit and eat.

Rude Bar Service: The tall, light-skinned bartender on duty was not friendly. When my friend politely asked if he could turn up the volume on the TV near the ATM, he became visibly annoyed and acted rudely toward him.

Poor Value for Money: At $3,083.24 for 12 nights, this stay was simply not worth it. I have stayed at far cheaper hotels in other U.S. cities and countries that offered much better quality, comfort, and overall value.

Tienen un problema con los ascensores. Hay colas largas de varios minutos para subir y bajar de las habitaciones.
La zona de desayuno se llena por las mañanas y cuesta encontrar mesa.
La ubicación, de noche, no es la mejor zona para andar por la calle.

Need more breakfast choices

La navette en panne pour aller au métro

None.

hay 3 ascensores pero siempre estaba disponible uno o dos así que había que esperar en la hora del desayuno.

Przez cały pobyt nie była dostępna TV i nie udało się tego naprawić, pomimo kilkukrotnych zgłoszeń

Algunos elevadores no servian y nos tardabamos en subir o bajar.

Nos daban toallas limitadas
El desayuno podría ser más variado

Unfortunately, I had a very disappointing experience. I booked and paid for a room for the night of September 15 to 16, but due to an issue with my flight, I arrived at the hotel early in the morning on September 16. The hotel had already cancelled my reservation, even though the room had been fully paid for.

As a result, I was unable to use the room I had reserved and paid for. I understand that there may be a check-in policy, but cancelling a paid reservation without providing a reasonable solution or refund was very frustrating. I hope the hotel can improve how these situations are handled in the future.

Elevators were broken for couple of days and most of the days not all of them were functional making all the tenants wait for long time to go the room or get to the ground level. In some days I had to climb to the 7nth floor

Do stacji metra jednak trzeba podejść 10-15 minut, co bywa męczące jeśli w ciągu dnia chcesz wrócić do hotelu (choć pomocny jest autobus hotelowy).

Śniadanie lekko monotonne ale dobre

Falta un poco más de diversidad en el desayuno.

Todo excelente si me volvería a hospedar ahí cuando el costo es bajo . Pero vale la pena . Quizá un poco de ruido por la planta de generación eléctrica a la ciudad