Home2 Suites By Hilton Durham University Medical Center

Hotels
•
Home2 Suites by Hilton
9.5 (320 reviews)
1206 Cole Mill Road , Durham , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Uncomfortable mattress
Occasional parking lot issues

Categories

Cleanliness
9.33
Most reviews emphasized the cleanliness of the hotel; however, one review noted an uncomfortable mattress.
Service
9.8
Numerous comments highlight the staff's friendliness and helpfulness, indicating high service quality.
Location
9.34
Location is frequently mentioned as convenient and accessible, enhancing the overall experience.
Room Quality
9.29
Rooms are described as clean, spacious, and well-appointed, contributing positively to guest experiences.
Amenities
9.32
Guests appreciated the range of amenities provided, particularly the breakfast options and communal spaces.
Value for Money
9.78
Given the quality of service and amenities, guests feel they received high value for their money.
Food and Beverage
9.33
Breakfast offerings received positive comments, but some guests found it just okay in a few instances.
Overall Experience
9.8
Overall, guests had a positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:09

Property Description

Modern Accommodation with Convenient Amenities

Fitness Center and Indoor Pool: Stay active during your stay at Home2 Suites By Hilton Durham University Medical Center with access to a fitness center and an indoor pool.

Complimentary Services: Enjoy free private parking, WiFi, and shuttle service at this 3-star hotel.

Comfortable Rooms and Prime Location: Relax in well-equipped rooms featuring a flat-screen TV, desk, and private bathroom. Located just 5.5 km from Duke University, our hotel is the perfect choice for your Durham visit.

Book your stay now at Home2 Suites By Hilton Durham University Medical Center for a comfortable and convenient experience.

Important information:

There is a non-refundable pet fee of 75 USD per stay for 1-4 nights, or $125 for 5+ nights. Complimentary waste bags and outdoor pet waste stations available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.5
Based on 320 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.78
Food and Beverage: 9.33
Overall Experience: 9.8
C
Carlisha • couple • us
10
2026-08-02 • via Nuitee
S
Samantha • family_with_children • us
10
Pros:

I loved the breakfast slot of options and offered complementary fresh baked cookies during a certain time how amazing.

Cons:

The pillows could be a little more firmer to soft for me.

2026-07-18 • via Nuitee
A
Amber • solo_traveller • us
10
Pros:

Cleanliness and staff

Cons:

Everything was great

2026-07-16 • via Nuitee
C
chelsea • family_with_children • us
9
Yes
Pros:

My family enjoyed our stay here. The team were exceptional. I appreciated my requests being met (firmer pillows, pool services, late check out, etc.) We liked the designated areas for dogs and the complimentary bags and treats. The gathering/dining area stayed cleaned. The breakfast was great. Oatmeal and the many toppings for it were great. The different flavor waffles and their toppings - awesome.

Cons:

It might be worth noting the monetary system in the Laundry room. Not a fan. Its an app, then load money on the app, then make sure you are connected to wifi, then proceed. It might work for some however we prefer simple cash options for that. Maybe an ATM machine in the room?

2026-07-13 • via Nuitee
N
Nadine • family_with_children • us
9
Very clean and friendly. I will definitely visit again.
Pros:

I was charged $17.00 for pre purchase items and wasn't refunded the money.

2026-07-03 • via Nuitee
B
Brittany • family_with_children • us
10
Pros:

Everyone was nice, the pool was Great for My kids

2026-06-15 • via Nuitee
E
elizabeth • solo_traveller • us
10
New facility and very clean! Great breakfast!!!
2026-06-11 • via Nuitee
M
mschas • family_with_children • us
10
We loved it! Planning to stay again when we visit in November!
Pros:

Loved the gym, outdoor experience, breakfast, mini mart, pool, room. Location was top tier for me bc I used to live in that neighborhood.

Cons:

Bed was a little uncomfortable. Mattress.

2026-06-07 • via Nuitee
J
JONGSOOK • solo_traveller • us
9
2026-06-06 • via Nuitee
I
Ines • extended_group • pe
8
Me gustaron los detalles para graduación y día de la madre
Pros:

Bien ubicado

Cons:

Nada

2026-05-14 • via Nuitee
T
Tometricia • family_with_children • us
9
Pros:

The hotel was clean and staff were very friendly.

2026-05-07 • via Nuitee
L
Latisha • solo_traveller • us
8
Pros:

Excellent customer service, location, and clean

Cons:

The hot tea and coffee was not refilled throughout the day. The potatoes at breakfast was cold and not cooked

2026-04-27 • via Nuitee
T
Taylor • couple • us
10
2026-04-24 • via Nuitee
A
ANDREA • solo_traveller • br
8
2026-04-17 • via Nuitee
N
Noreen • family_with_children • us
9
2026-04-17 • via Nuitee
R
Robert • couple • us
9
Very friendly staff. Clean rooms and good location
Pros:

Friendly staff and good location

Cons:

Nothing I didn’t like

2026-04-08 • via Nuitee
L
Laura • family_with_children • us
8
Great breakfast and clean hotel, but location is a bit sketchy.
Pros:

Great breakfast. Clean.

Cons:

Could hear people in the hallway late at night, talking and shutting doors. Also, our car window was cracked overnight in the parking lot.

2026-04-02 • via Nuitee
J
Joanne • family_with_children • us
10
Wonderful hotel with stocked kitchenettes. Great staff, clean & comfortable rooms. Would highly recommend.
Pros:

Friendly staff. Great breakfast options. Very clean with modern conveniences.

Cons:

I have no complaints.

2026-03-18 • via Nuitee
M
Marcellus • couple • us
1
2026-03-11 • via Nuitee
L
Lillian • couple • us
8
Cons:

Staff very rude and loudly speaking about my autistic sister where we could hear them at breakfast! Very sad but an example of our world we live in today

2026-02-10 • via Nuitee