Towneplace Suites By Marriott Richmond Colonial Heights

Hotels
•
Marriott
9.2 (97 reviews)
931 South Avenue, Colonial Heights, Virginia, 23834 , Colonial Heights , US
1-804-631-9525

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Pets allowed

Facilities

Free breakfast
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Picnic area
Elevator
Television in common areas
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Friendly staff
Comfortable beds
Good breakfast
Cons:
Parking can be a challenge
Issues with room type booking

Categories

Cleanliness
9.28
The hotel is described as very clean and neat in multiple reviews.
Service
9.75
Staff was very friendly, courteous, and accommodating during check-in.
Location
9.29
Located within walking distance to several restaurants and shopping options.
Room Quality
9.24
Rooms are described as nice and spacious, with comfortable beds.
Amenities
8.27
Limited housekeeping unless requested; some parking issues noted.
Value for Money
9.23
Good quality stay for the price, though one review mentioned receiving an unexpected room type.
Food and Beverage
9.28
Breakfast was described as nice.
Overall Experience
9.25
Overall, guests expressed high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:52

Property Description

Experience comfort and convenience at Towneplace Suites By Marriott Richmond Colonial Heights, your perfect home away from home!

Modern Amenities
Stay connected with free wireless internet access and enjoy entertainment on our 55-inch LCD televisions with satellite programming. Each guestroom features a kitchenette equipped with full-sized refrigerators and stovetops, making it easy to prepare meals.

Delicious Complimentary Breakfast
Kickstart your day with our complimentary buffet breakfast served daily from 6:00 AM to 9:30 AM, fueling you for a day of exploration or business meetings.

Welcoming Spaces
Unwind in our picnic area or catch up on work in our efficient business center. Our convenient express check-out and onsite parking ensure an effortless stay.

Ready for a restful experience? Book your stay at Towneplace Suites By Marriott Richmond Colonial Heights today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 97 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
C
Chris • solo_traveller • us
8
2026-04-26 • via Nuitee
E
Enrique • extended_group • pr
10
When I come back this is where I’ll stay .
Pros:

The staff was excellent a very nice lady name Wana with a great big smile .We were there for a funeral and she got us an early check in so we can changed clothes.

Cons:

N/a

2026-04-19 • via Nuitee
V
Virginia • couple • us
10
Overall our stay was pleasant and quiet.
Pros:

Convenient it was right off 95. The bed was comfortable and the amenities were nice

Cons:

The breakfast was just ok. We thought maybe they would have bacon and a pancake machine as well.

2026-04-19 • via Nuitee
G
Green • solo_traveller • us
9
2026-04-15 • via Nuitee
P
Pamela • family_with_children • us
10
2026-04-09 • via Nuitee
T
Tenika • family_with_children • us
7
Pros:

Clean, great staff and convenient location

Cons:

This is not a sofa bed the wording when booking states sofa bed which is extremely misleading. You need to update the language this is simply a couch in room this is not an actual sofa bed.

2026-04-07 • via Nuitee
K
KEVIN • couple • us
9
Very nice amenities here.
Pros:

Breakfast is Good.

Cons:

shower doesn’t have a wand

2026-04-04 • via Nuitee
D
Davis • couple • us
9
Good
Pros:

Okay

Cons:

Bacon on the breakfast Bar

2026-04-03 • via Nuitee
E
Elaine • couple • us
8
Staff was on point hotel nice and clean
Pros:

Appearance

Cons:

The first night no heat so they moved us to a new room the next day

2026-03-16 • via Nuitee
K
KosNasia • couple • us
10
Beautiful, relaxing , cozy and great location .
Pros:

I was in room 531 and it was absolutely beautiful, early on the morning I got to see the sunrise with the windows open the room window opened I loved that . The assistant general manager needs a RAISE she was flawlessly amazing she was professional. She was always dressed up real cute outfits the other young Kandy who assisted me during check in was amazing . They went above and beyond to assure I was comfortable and everything . Was telling my boyfriend this is my go to hotel and I will always try and request room 531 I love it there . Great location by a Walmart and the mall , plenty of restaurants, old navy , target and so much more .

Cons:

That the birds was up all night there was nothing to not love about this property . One stay and your hooked I almost didn’t go home.

2026-03-14 • via Nuitee
K
Kiesha • extended_group • us
10
2026-03-09 • via Nuitee
D
Denice • couple • us
8
Pros:

Location was great. The staff was Excellent.

2026-02-14 • via Nuitee
C
Christy • family_with_children • us
10
Pros:

It was very nice place to stay love the patio set up with the fire pit very convenient to the town I would recommend any one to stay here! The room was beautiful it’s like a mini apartment set up! Staff were very friendly and helpful! Great continental breakfast they had a lot of great food to choose from!

2026-01-20 • via Nuitee
D
David • solo_traveller • us
10
2026-01-20 • via Nuitee
K
Kimberly • couple • us
10
2026-01-19 • via Nuitee
T
Trudy • family_with_children • us
7
Only stayed one night. It was okay.
Cons:

Breakfast was not good. Kept running out of food.

2026-01-19 • via Nuitee
T
Traci • couple • us
10
Amazing Stay! Wanna was great!!
Pros:

Clean, the staff was fantastic. Especially Wanna! She was so friendly. Explained how booking through booking.com works with locations. The property itself was great. So pretty. And right next door to a shopping plaza with a Walmart.

Cons:

Not enough parking. We had to park at comfort inn one night

2026-01-19 • via Nuitee
J
Janis • extended_group • us
8
2026-01-15 • via Nuitee
L
Lilly • extended_group • us
9
2026-01-15 • via Nuitee
H
Helen • couple • us
8
2026-01-06 • via Nuitee