TownePlace Suites by Marriott Richmond Colonial Heights

Hotels
•
TownePlace Suites by Marriott
8.8 (277 reviews)
937 South Avenue , Colonial Heights , US
+1 804-631-9525

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and roomy rooms
Helpful, polite staff (early check-in noted)
Excellent location near Walmart/mall and off I-95
Comfortable beds
Good amenities and generally positive breakfast
Some rooms described as beautiful (e.g., room 531)
Cons:
$10/day parking fee (frequent complaints)
Advertised 'sofa bed' is actually not a sofa bed
Very heavy room doors that are hard to open
Low shower water pressure / no shower wand in some rooms
Breakfast limited for some guests (no bacon/pancake machine)
Noise from birds at night; occasional first-night heating issue

Categories

Cleanliness
9.7
Multiple reviewers explicitly call the rooms 'clean' and 'roomy'; appearance and housekeeping were praised several times.
Service
10
Numerous mentions of excellent, polite staff (including named employees and an assistant GM) who provided helpful service such as early check-in.
Location
10
Consistently noted as very convenient—right off I-95, near Walmart, mall, restaurants, gas and stores; repeatedly described as a strong positive.
Room Quality
7.6
Mixed feedback: some rooms described as beautiful (room 531) but multiple issues reported—sofa marketed as a 'sofa bed' is not a real bed, very heavy doors, occasional low water pressure, birds/noise, and an instance of no heat.
Amenities
8.9
Generally positive—'top of the line' amenities and comfortable beds noted; breakfast and other amenities viewed positively though some guests expected additional breakfast options.
Value for Money
6.2
Recurring strong negative sentiment about a $10/day parking fee (many say parking should be free), which notably drags perceived value down.
Food and Beverage
8
Breakfast opinions vary: some call it 'good' while others say it's 'just ok' and miss items like bacon or a pancake machine—overall competent but not outstanding.
Overall Experience
10
Overall stays are described as pleasant, quiet, and enjoyable with many guests stating they'd return or calling it their go-to hotel despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:49

Property Description

Modern Amenities
TownePlace Suites by Marriott Richmond Colonial Heights offers a range of modern amenities including a fitness centre and free WiFi, ensuring a comfortable stay for all guests.

Convenient Location
Situated just a short distance from popular attractions like Greater Richmond Convention Centre and Virginia State University, our hotel provides easy access to the best of Colonial Heights.

Helpful Staff
Our dedicated staff are available around the clock to assist you, making sure your stay is as pleasant and stress-free as possible.

Book your stay at TownePlace Suites by Marriott Richmond Colonial Heights now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

8.8
Based on 277 reviews
Cleanliness: 9.7
Service: 10
Location: 10
Room Quality: 7.6
Amenities: 8.9
Value for Money: 6.2
Food and Beverage: 8
Overall Experience: 10
R
Raju • couple • us
7
Felt like I was staying in an extended stay low budget hotel
Pros:

Not much to like

Cons:

Location, allowing pets, room configuration

2026-10-14 • via Nuitee
K
Kimberly • couple • us
5
Fine
Cons:

I didn’t like that the staff decided to mop the floors at check out time, which caused me to slip and fall. The manager onsite did not offer any compensation or prepare an incident report.

2026-10-11 • via Nuitee
J
Janet • family_with_children • us
6
2026-09-17 • via Nuitee
J
Jacob • couple • us
10
Was good enough for a half way mark stay during my road trip room size was impressive bed were unnconfor
Pros:

Very new a nice has a lot of space in rooms

Cons:

In a very scary area of town needs more security for the outside parking lot since we have to pay 10$ a night to park there.

2026-09-16 • via Nuitee
G
Gloria • family_with_children • us
10
Everything was very good.
Pros:

Everything

Cons:

N/A

2026-09-10 • via Nuitee
A
Ann Marie • couple • us
10
Great hospitality, facilities and value!!
Pros:

It was beautifully kept, clean and the wonderful agent at the desk was so friendly! We had an issue with broken A/C and the same agent switched us to a new room within 10 mins.

Cons:

Nothing

2026-09-05 • via Nuitee
S
Sarah • solo_traveller • us
8
Staff was friendly and happy to assist you. Rooms were clean and comfy!
Pros:

Great location to stores and I-95. Breakfast was amazing!!!

2026-09-03 • via Nuitee
L
Luisa • couple • ca
9
2026-08-28 • via Nuitee
H
Hailey • solo_traveller • us
10
2026-08-20 • via Nuitee
G
Gladys • couple • us
10
2026-08-04 • via Nuitee
W
Wynona • family_with_children • us
9
2026-08-03 • via Nuitee
W
Willie • couple • us
10
Pros:

Clean and roomy

Cons:

Having to pay for parking.

2026-07-19 • via Nuitee
J
Jose • couple • us
10
2026-07-14 • via Nuitee
T
Tyrone • couple • us
10
Can't wait to visit again
Pros:

Very good 👍

Cons:

I had to go back home

2026-07-09 • via Nuitee
P
Princess • solo_traveller • us
9
It was good
Pros:

It was close by the stores and restaurants and it was nice and clean.

Cons:

That you have to pay 10.00 a day for an open lot and you don’t even have valet.

2026-07-04 • via Nuitee
L
Lori • couple • us
9
Cons:

The water pressure in the shower was the only problem.

2026-07-04 • via Nuitee
S
Savage • couple • us
9
Overall top line facility
Pros:

Top of the line amenities and polite staff

Cons:

Parking cost to guests is ridiculously too high or shouldn’t cost at all!

2026-07-03 • via Nuitee
J
Jerold • solo_traveller • us
8
2026-07-03 • via Nuitee
M
Monica • family_with_children • us
8
Pros:

Right off the highway. Great location near Walmart and food, gas etc

Cons:

10.00 parking fee. Sofa bed ?!! Is NOT a sofa bed. Just a regular sofa , and the room doors are extremely heavy !!!! Why?! We all to pull the doors open with all of our strength to open. Not good for those with back injuries ,pregnancy etc .

2026-06-29 • via Nuitee
C
Celestine • solo_traveller • us
10
2026-05-30 • via Nuitee