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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Minimarket on site
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
Review Highlights
Categories
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Property Description
Prime Location in Queens
Residence Inn by Marriott New York Queens offers a prime location in the heart of Queens, with popular attractions like St Patrick's Cathedral and Central Park just a short distance away.
Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, kitchen facilities, and flat-screen TVs. Enjoy city views from selected rooms and make use of amenities like the gym and business center.
Exceptional Service
Our dedicated staff, fluent in English and Spanish, are available 24/7 to ensure your stay is seamless. Don't miss out on exploring nearby landmarks such as the Museum of Modern Art and Grand Central Station.
Ready to experience the best of Queens? Book your stay at Residence Inn by Marriott New York Queens now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 55 per day.
Location
Guest Reviews
Location is good an easily connected to Manhattan by subway
Breakfast is included but the American way only; do not expect à la carte
clean
there were 2 impolite staff
There was no hot water
We had a great experience. The staff was amazing, they were friendly and knowledgeable. They assisted us over and beyond expectation.
The location was in a warehouse zone.
Housekeeping staff were very good at cleaning but the majority did not speak good English nor did they understand much English. The majority spoke Spanish. The ATM was out of service for 6 days, Metabank Company,and the Staff said we called several times.
I suggested they bump it up to Corporate, but they failed to do so. The front desk never seems to have enough cash to give you change and had to wait 2 days to get quarters to do laundry. The posted days of the bar being open are different from when they are open. Tha bartender was unexpectedly not in on one day and there was no back up bartender so Marriott lost money. The included breakfast is very good and plentiful and the breakfast staff are very friendly and helpful. I enjoy staying at Marriott but I feel the Residence Inn at 38-39 9th Street Long Island City could use a little review in appropriate dress and how to approach people staying at the hotel in a more smooth and satisfactory manner.
Your Marriott is close to NYC and the shuttle you provide to the subway is wonderful and is only a few stops to Manhatten. Thank you ,Robin Carlson
I lodged two separate complaints during my stay, but unfortunately, no action was taken on either occasion. While the staff politely noted my concerns, the issues remained completely unresolved. Upon arrival, the room's cleanliness was substandard; I even took photos of an uncleaned table and a broken toilet seat. Despite bringing these specific matters to the management's attention, the hotel failed to address them.
Easy to find and clean.
We had to leave early and missed breakfast. You should have some breakfast Sammie’s to go for folks who leave early. We’ve been to hotels who do this.
Missing breakfast
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