Residence Inn by Marriott New York Queens

Hotels
•
Residence Inn
7.9 (1392 reviews)
38-39 9th Street , Long Island City , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Overall comfortable stay
Cons:
Unwelcoming service
Inconvenient breakfast times
Hot water issues

Categories

Cleanliness
8.1
Rooms were reported as clean and well-maintained.
Service
7.6
Mixed feedback on service; some found staff unwelcoming.
Location
8.6
Great location close to metro and strategic for city exploration.
Room Quality
8.1
Generally comfortable rooms, but some beds were noted as uncomfortable.
Amenities
7.6
Limited amenities; issues with hot water availability noted.
Value for Money
7.6
Good price-quality ratio; some guests felt costs were high.
Food and Beverage
7.6
Breakfast quality mentioned as needing improvement, but generally satisfactory.
Overall Experience
8
Mixed reviews overall, but many positive aspects were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:09

Property Description

Prime Location in Queens
Residence Inn by Marriott New York Queens offers a prime location in the heart of Queens, with popular attractions like St Patrick's Cathedral and Central Park just a short distance away.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, kitchen facilities, and flat-screen TVs. Enjoy city views from selected rooms and make use of amenities like the gym and business center.

Exceptional Service
Our dedicated staff, fluent in English and Spanish, are available 24/7 to ensure your stay is seamless. Don't miss out on exploring nearby landmarks such as the Museum of Modern Art and Grand Central Station.

Ready to experience the best of Queens? Book your stay at Residence Inn by Marriott New York Queens now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

7.9
Based on 1392 reviews
Cleanliness: 8.1
Service: 7.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8
R
renato • solo_traveller • it
8
2026-10-17 • via Nuitee
G
Giada • extended_group • it
9
2026-10-17 • via Nuitee
A
Antti • family_with_children • fi
8
2026-10-17 • via Nuitee
L
Li • family_with_children • us
4
The staff were very friendly and kind. The room had lots of broken parts like the coffee machine not working and the sof
Pros:

It was about a 10 minute walk to the metro closest. The staff were very friendly, caring, and hardworking.

Cons:

There were only two working elevators and you had to wait at least 6 minutes to get in. It was very crowded. They didn’t provide slippers and toothbrushes. Their phone and coffee machines in the room were all broken. We asked for a new coffee machine and it was even worse because all the water was lost as vapor and it dripped from the edges only. The sofa bed was missing springs from one side and could break anytime. The surroundings were very sketchy and shady.

2026-10-15 • via Nuitee
O
Oksana • extended_group • dk
9
Pros:

Værelse er stort med alt nødvendigt i køkkenet, shuttle bus til metro,og fedt udsigt til byen i hver fald øverste etage. God morgenmad, og te og kaffe døgnet rundt.

Cons:

Støj fra fabrikken over gaden, vindue isolationen er dårligt, og mangel af grøntsager til morgenmad.

2026-10-15 • via Nuitee
D
Desirée • family_with_children • es
10
Estancia perfecta
Pros:

Estuvimos en la suite de la planta 16 y tanto las instalaciones como las vistas fueron magníficas. El desayuno muy bien, el personal muy bien, la ubicación perfecta, muy cerca de manhattan a pocos pasos de paradas de metro y a solo dos paradas a Manhattan.
Las instalaciones del hotel están super bien incluida la lavanderia y el gimnasio.
Sin duda una fantástica estancia.

Cons:

Lo único que comentaria como comentario es que hay momentos en que la espera de los ascensores es larga.

2026-10-15 • via Nuitee
V
VERA • family_with_children • it
8
Soluzione comoda e funzionale
Pros:

Pulizia,letto comodissimo, biancheria di qualità, possibilità di usare cucina attrezzata fantastico, bevande calde e pop corn sempre disponibili, colazione buona, navetta di grande utilità
Vicino a sole 3 fermate dal centro di Manhattan

Cons:

Aria condizionata troppo alta in zona colazione e parlo di ottobre!!
Personale reception e autisti navetta non molto professionali e con aspetto curato, colazione poco varia ad esempio solo banane come frutta perché non mettere anche ananas mele arance o almeno alternare, latte freddo ogni volta devi chiedere per riscaldarlo, cosa ci vuole a mettere un microonde??
Navetta parecchio sporca sarebbe il caso di igienizzarla!!

2026-10-15 • via Nuitee
G
Giulia AaA • couple • it
7
Ottimo rapporto qualità prezzo
Pros:

Il bagno e il letto erano comodissimi

Cons:

L'ascensore è un problema e la ripetitività della colazione

2026-10-15 • via Nuitee
S
Stefania • extended_group • it
6
Ottima soluzione per due persone.
Pros:

La colazione era buona e abbondante, la stanza e bagno erano puliti ( ma con moquette)

Cons:

Abbiamo prenotato una stanza per tre persone ma il divano letto del terzo posto era estremamente scomodo. Gli spazi della stanza inoltre non erano adeguati al numero di persone.

2026-10-14 • via Nuitee
K
Kathleen • couple • us
4
2026-10-14 • via Nuitee
M
Maurizio • family_with_children • it
8
Ottima posizione
Pros:

La posizione

Cons:

La parte esterna e la mancanza del ristorante

2026-10-14 • via Nuitee
A
Altan • solo_traveller • ca
7
2026-10-13 • via Nuitee
A
Ashizawa • family_with_children • jp
7
まあまあ
Pros:

ロケーション、地下鉄の駅まで近く、マンハッタンにも出やすかった。

Cons:

周辺エリアが少々治安悪し、エレベーターがなかなか来ないので皆非常階段で移動していて、その近くの部屋だったので早朝からバタンバタンうるさく起こされた。

2026-10-13 • via Nuitee
O
Oliwia • extended_group • pl
10
super
Pros:

widok z okna

Cons:

bardzo powolne windy plus jedna uszkodzona

2026-10-13 • via Nuitee
B
Burak • family_with_children • de
8
2026-10-13 • via Nuitee
A
avanturisti • family_with_children • rs
5
2026-10-12 • via Nuitee
G
Giulia • extended_group • de
9
Pros:

Located close to the line M or F that bring you to manhattan in 20/30 minutes.

2026-10-12 • via Nuitee
H
Hongyi • solo_traveller • us
5
Fair.
Pros:

It was quiet especially in the evening so it is good for a good rest in the evening.

Cons:

The area is not nice. They booked too many guests and breakfast was so busy.

2026-10-12 • via Nuitee
C
Chan • couple • th
8
2026-10-11 • via Nuitee
P
PRECIADO • couple • us
9
2026-10-11 • via Nuitee