Grand Cloudcroft Hotel

Hotels
9 (378 reviews)
1207 James Canyon Highway , Cloudcroft , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Cons:
Limited food options
Some maintenance issues
Noise complaints

Categories

Cleanliness
8.58
Generally clean, but some mentions of odors and maintenance issues.
Service
9.55
Staff was friendly and accommodating, despite some minor complaints.
Location
9.59
Great location near attractions and beautiful scenery.
Room Quality
8.54
Rooms were clean but some reported issues with size and amenities.
Amenities
8.57
Good amenities, though pool and hot tub closed for maintenance.
Value for Money
9.53
Good value despite some amenities not meeting expectations.
Food and Beverage
8.08
Breakfast options were limited and some complaints about quality.
Overall Experience
9.55
Overall enjoyable, although there were some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:50

Property Description

Luxurious Accommodations
Indulge in our air-conditioned rooms with modern amenities and a charming terrace. Enjoy complimentary WiFi and private parking.

Delicious Breakfast Options
Start your day with a delicious continental breakfast served daily at our hotel.

Recreational Activities
Have a great time playing table tennis during your stay at Grand Cloudcroft Hotel.

To experience luxury, great service, and comfort, book your stay now at Grand Cloudcroft Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 378 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 8.08
Overall Experience: 9.55
N
Norman • solo_traveller • us
8
A beautiful place to stay with comfortable rooms, friendly staff and an excellent breakfast service
Pros:

From the moment I walked through the front door until I departed the next morning, I was treated with the utmost respect & kindness by the staff - including General Mgr Julie Bragg - all of whom went above and beyond to make me feel welcome. One special delight was the breakfast service which offered an assortment of food choices which the “Chef” had prepared that morning - considerably better than the typical complementary “continental” offerings at most medium priced hotels.

Cons:

Hopefully this was a one-off situation, but none of the electronic room keys were functioning so the front desk on-duty person had to walk you to your room and use their key to let you in. Not a big deal. BUT THEN, if you decided to leave your room for any reason, you either left the door ajar, or you let it lock behind you, knowing you’d need to go find a front desk person to let you in. Ah the growing pains of a fairly new hotel!

2026-11-05 • via Nuitee
D
Daniel • couple • us
10
A great place to stay if you’re visiting Cloudcroft.
Pros:

The location was convenient, and the amenities were excellent.

2026-11-04 • via Nuitee
J
Jose • couple • us
9
Nice hotel in quiet area, well maintained clean and comfortable beds.
2026-11-04 • via Nuitee
J
John • couple • us
9
Pros:

I was expecting a hot breakfast not a grab, microwave and go.

2026-11-03 • via Nuitee
T
Trish • couple • us
9
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
K
Keene • family_with_children • us
10
Great place to stay
Pros:

Very cozy. Staff was very friendly and helpful

2026-10-21 • via Nuitee
E
Eric • family_with_children • us
10
A wonderful property that has all the amenities you could need.
Pros:

It was a wonderfully decorated and maintained property. The pool, table tennis, and games/lounge areas spread throughout made it a very comfortable stay.

2026-10-21 • via Nuitee
M
Marta • couple • us
6
Average.
Pros:

Breakfast was good.

Cons:

The cost on the website is more than the cost from third party. I guess is normal but they do not match or try to work with you on pricing

2026-10-20 • via Nuitee
D
Deepti • family_with_children • us
7
Pros:

Location

Cons:

Poor breakfast options

2026-10-19 • via Nuitee
K
Keri • solo_traveller • us
10
Pros:

The towns atmosphere

2026-10-15 • via Nuitee
S
Samantha • solo_traveller • us
10
Loved it
Pros:

Great clean place in a quaint town!

2026-10-12 • via Nuitee
M
Mark • couple • us
8
2026-10-11 • via Nuitee
A
Andrea • couple • us
6
2026-10-11 • via Nuitee
M
mark crews • solo_traveller • us
8
2026-10-10 • via Nuitee
T
Tej • couple • us
8
2026-10-07 • via Nuitee
M
Maria • solo_traveller • us
1
The bed was great! But the sheets would crinkle every time someone moved. My husband and son both took cold showers.
Pros:

It’s beautiful, clean and in a great location.

Cons:

The walls are paper thin, the sheets are so noisy! No hot water.

2026-09-14 • via Nuitee
P
Peter • couple • us
10
A Labor Day weekend getaway, This was the perfect place.
Pros:

The hot breakfast is amazing.

2026-09-12 • via Nuitee
V
Vanessa • family_with_children • us
9
The stay was great. Check in was a little late for us. The continental breakfast could have Webb better. The eggs were v
Pros:

It was very clean. The hotel was close to our favorite restaurant. The room was clean and felt comfortable to stay in.

Cons:

The pool area is a little small. We brought our kids and decided to go back around 9pm without them to enjoy the hot tub before heading to bed and we couldn’t due to a bunch of kids being there splashing around and being loud.

2026-09-11 • via Nuitee
I
Ina • solo_traveller • de
8
Pros:

Das Hotel ist sehr sauber und mit allem Wichtigen ausgestattet.
Das Personal ist sehr freundlich.
Danke

Cons:

Das Frühstück: sicher entspricht es dem typischen amerikanischen Hotelfrühstück, nur hier entspricht es nicht dem Preis- Leistungsverhältnis, schade. Es muss nicht in Massen sein, aber so karg nun auch nicht.
Unserer Meinung nach könnten die Zimmer vielleicht mit Bildern optisch aufgewertet werden.

2026-09-11 • via Nuitee
L
Leila • family_with_children • us
10
Pros:

Location & complimentary breakfast!!

2026-09-08 • via Nuitee