Grand Cloudcroft Hotel

Hotels
9 (378 reviews)
1207 James Canyon Highway , Cloudcroft , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Cons:
Limited food options
Some maintenance issues
Noise complaints

Categories

Cleanliness
8.58
Generally clean, but some mentions of odors and maintenance issues.
Service
9.55
Staff was friendly and accommodating, despite some minor complaints.
Location
9.59
Great location near attractions and beautiful scenery.
Room Quality
8.54
Rooms were clean but some reported issues with size and amenities.
Amenities
8.57
Good amenities, though pool and hot tub closed for maintenance.
Value for Money
9.53
Good value despite some amenities not meeting expectations.
Food and Beverage
8.08
Breakfast options were limited and some complaints about quality.
Overall Experience
9.55
Overall enjoyable, although there were some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:50

Property Description

Luxurious Accommodations
Indulge in our air-conditioned rooms with modern amenities and a charming terrace. Enjoy complimentary WiFi and private parking.

Delicious Breakfast Options
Start your day with a delicious continental breakfast served daily at our hotel.

Recreational Activities
Have a great time playing table tennis during your stay at Grand Cloudcroft Hotel.

To experience luxury, great service, and comfort, book your stay now at Grand Cloudcroft Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 378 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 8.08
Overall Experience: 9.55
R
Raymond • couple • us
7
Clean and friendly lacks comfort and handicap parking
Pros:

Staff was super friendly and it was very clean , beautiful surrounding area

Cons:

Parking was very complicated for handicap , bed super uncomfortable

2026-09-05 • via Nuitee
K
Kuoppala • couple • us
9
Lovely, new facility with friendly staff, nice breakfast served daily, clean rooms😍
Pros:

Great location on main Highway through Cloudcroft

Cons:

Beds were not comfortable

2026-09-01 • via Nuitee
F
Fred • couple • us
5
It was okay, but it's best to get a solo cabin if you want peace and quiet, which is why you go to.
Pros:

Hotel personnel were very friendly.

Cons:

There wasn't any common courtesy when it comes to people checking out earlier than 8 AM. Everyone seems to slam doors, let there kids run down hallways yelling and people on the second floor slamming things that wake up the people on the first floor.

2026-09-01 • via Nuitee
S
Susan • solo_traveller • us
10
2026-08-31 • via Nuitee
M
Mendoza • solo_traveller • mx
10
Pros:

Ubicacion

Cons:

Que cerraron temprano la fogata

2026-08-19 • via Nuitee
M
Michael • couple • us
10
2026-08-19 • via Nuitee
D
Dawn • couple • us
10
Beautiful property
Pros:

This is a fairly new property. It is very well kept. The interior is very well decorated. It has a balcony with fire pit and a patio to sit out on. The rooms are a nice size. Beds were comfortable. There are microwave, refrigerator and coffee pots in room. The bathroom is a good size with a lighted mirror. They have breakfast available each morning. This is right off of the highway but still quiet. It’s convenient to shopping area but there’s not much there

Cons:

Not much to do in this area. The hotel was a little expensive compared to everywhere else we stayed in this state but it was nicer and there’s very little available

2026-08-16 • via Nuitee
R
Rene • solo_traveller • us
10
2026-08-14 • via Nuitee
R
Rosalie • couple • us
2
Not good. The place is deceitful.
Pros:

The place is beautiful.

Cons:

They are deceiving. When I booked it says, it includes breakfast but there is no breakfast on Wednesdays and Thursdays. They need to disclose this on booking.com. Also the hot tub does not work.

2026-08-07 • via Nuitee
R
Ron • solo_traveller • us
10
2026-08-06 • via Nuitee
M
Matt • family_with_children • us
8
2026-08-03 • via Nuitee
C
Carolyn • solo_traveller • us
9
Pros:

Location

Cons:

It was pretty good. I would have liked a mirror in the bathroom that was lower. I'm short and couldn't see in it.

2026-08-03 • via Nuitee
D
Dawn • solo_traveller • us
8
2026-07-23 • via Nuitee
J
Jeremy • solo_traveller • us
10
2026-07-19 • via Nuitee
R
Robert • couple • us
8
2026-07-16 • via Nuitee
D
Debbie • couple • us
10
Very enjoyable
Pros:

Very clean. Nice decor. A lot of privacy spots. Good breakfast

Cons:

Long walks to parking lot and room. A little high on price

2026-07-14 • via Nuitee
A
Ana • extended_group • us
10
2026-07-13 • via Nuitee
L
LIU • family_with_children • us
10
2026-07-13 • via Nuitee
B
Bianca • family_with_children • us
10
2026-07-12 • via Nuitee
H
Holly • couple • us
7
Pros:

Beds we’re comfortable and strong water pressure in shower.

Cons:

Images made it appear in beautiful surroundings. It was right off the road and when sitting on balcony, it was not relaxing with all the cars.

2026-07-09 • via Nuitee