WoodSpring Suites Olympia - Lacey

Hotels
•
WoodSpring
6.5 (478 reviews)
3903 Martin Way E , Olympia , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.64
Several mentions of cleanliness issues, including dog pee odor and dirty floors.
Service
7.11
Mixed reviews, with some happy about the staff but experiences of rudeness were noted.
Location
7.65
Generally positive sentiment about location providing access to attractions.
Room Quality
6.1
Mentioned issues with mattresses and room amenities, although some rooms were newer.
Amenities
6.13
Lack of basic kitchen utensils and some issues with accessibility.
Value for Money
6.09
Price considered high in relation to provided quality, although some found value in the cheaper option.
Food and Beverage
6.64
No breakfast provided and missing basic items such as paper towels.
Overall Experience
6.61
Overall mixed sentiments with several negative experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:03

Property Description

Convenient Location
WoodSpring Suites Olympia - Lacey is ideally located near popular attractions such as Hands on Children's Museum and Washington Center for the Performing Arts, making it a perfect choice for travelers looking to explore the area.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness center, 24-hour front desk, and free WiFi. The rooms are equipped with air conditioning, TV, and a cozy seating area, ensuring a relaxing experience for guests.

Nearby Universities and Airport
With Pacific Lutheran University and University of Washington Tacoma in close proximity, the hotel is a great option for visiting families and prospective students. Additionally, being just 76 km from Seattle–Tacoma International Airport, travel convenience is guaranteed.

Book your stay at WoodSpring Suites Olympia - Lacey for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 478 reviews
Cleanliness: 5.64
Service: 7.11
Location: 7.65
Room Quality: 6.1
Amenities: 6.13
Value for Money: 6.09
Food and Beverage: 6.64
Overall Experience: 6.61
P
Portia • solo_traveller • us
5
2026-09-10 • via Nuitee
S
Sydney • couple • us
4
Horrible staff
Pros:

No breakfast no dishes I. Suites and also staff was horrible

Cons:

Staff customer.service

2026-09-07 • via Nuitee
B
Bobbi • couple • us
1
Awful. Do not book.
Pros:

Absolutely nothing

Cons:

Was a garbage dump, disgusting rooms, looks like the house homeless people. Dirty dirty dirty

2026-08-28 • via Nuitee
A
Acajim • solo_traveller • mx
4
Pros:

Nothing

Cons:

Location very expensive for the place

2026-08-24 • via Nuitee
D
dennis • extended_group • us
8
Pros:

No breakfast offered here. The staff was very friendly and helpful.

Cons:

The hotel sits back off the main road, with a tiny sign marking the entrance driveway. We drove past the entrance twice, before we spotted the little sign.

2026-08-19 • via Nuitee
I
Itzel • couple • us
10
2026-08-19 • via Nuitee
M
Munene • family_with_children • ky
3
Property is good but they need to do a lot of work with the stuff- they really have a bad attitude
Pros:

The property was fairly clean although for seven night no one came into the room to clean

Cons:

Staff attitude was so bad.
No assistance with anything

2026-08-13 • via Nuitee
B
Bruce N Joanie • solo_traveller • us
8
Pros:

A/C is brilliant, doesn't blow directly on you, quiet.

Good price.

Cons:

Lots of homeless housed there. Hanging around outside, smoking, etc

Smell in second floor hallway.

2026-08-04 • via Nuitee
C
Chadrick • solo_traveller • us
1
IT WAS HORRIBLE. ABSOLUTELY HORRIBLE.
Pros:

Absolutely nothing. The staff was horrible from the young lady at the front counter to the Assistant Manager. The only two who were helpful was the man who was willing to fix the tv and the young housekeeper from an outside source.

Cons:

There is a long list- rude customer service, the power in the room kept powering off, the tv didn’t work, front desk girl again being rude, went from a two bed to single bed, sketchy people in the building, asked for a set of towels and was told no by the assistant manager, took over 440 dollars out of my mom’s bank account and refused to refund it.

2026-08-03 • via Nuitee
K
Kaitlin • couple • us
5
2026-08-03 • via Nuitee
R
Rosa • solo_traveller • us
1
2026-08-03 • via Nuitee
L
Laura • family_with_children • us
1
Pros:

Nothing

Cons:

It was dirty, it had a smell on the beds. Staff was rude.

2026-08-03 • via Nuitee
A
Amanda • family_with_children • us
7
Cons:

Larger homeless/ drug activity right in and around the parking lot

2026-07-25 • via Nuitee
V
Veronica • solo_traveller • us
5
Pros:

The hotel had recently been renovated and was clean

Cons:

The clerk at the desk was so rude to me regarding my service pet, first telling me about "waiving the fee but requires me to fill out documents". Then my room didn't have an operating AC unit. I was walking up to the desk to discuss it and she rolled her eyes when she saw it was me. Then she did transfer me to different room but said that if the room didn't have its own control unit then I should know they couldn't do anything. She was so rude that when I discovered the room didn't have a coffee maker we had to ask for one I certainly wasn't going to try interact again with her.

Also the room had two bath towels and two washcloths. No hand towels. One bar of soap with no soap dish for the counter. Two people staying in the room and no hand towels.

2026-07-21 • via Nuitee
C
Catherine • couple • us
9
2026-07-15 • via Nuitee
S
Seth • family_with_children • us
3
Piss poor
Cons:

- Though the building seemed relatively new (a few years) the inside was runned down and not maintained.
- VERY POOR to actually no street signs. Just a small road sign showing the address “3903” low by the side of the room
- dent in the bathroom door
- no towel bar to hang my towel.
- poor putty patch and what looked like mold in the shower
- slats in the blinds either broken off, bent, or missing.
- no curtains

2026-07-14 • via Nuitee
A
Ashley • couple • us
4
Would not recommend
Cons:

The front desk host was rude when we checked in (Indian young lady). Lots of people on drugs roaming around.

2026-07-14 • via Nuitee
V
Victoria • couple • us
5
Price was much too high for what we received.
Pros:

Newer hotel. Very comfortable bed.

Cons:

Floor needed to be swept. No coffee in the room or hotel. Bedding was dirty in the pullout bed of the couch. No hand towels in the bathroom and no soap. No hair dryer. Luggage rack would have been nice and usually standard in hotel rooms. We had to put suitcases on the ground. The seat of the only chair was dirty.

2026-07-13 • via Nuitee
A
Amanda • solo_traveller • us
5
Cleaning fees without service, bad neighborhood
Pros:

Newer facility, staff was professional.

Cons:

$50 per night undisclosed (in reservation ) cleaning fee (they don't actually clean though unless you're there a week or longer.) They supplied only 1 shampoo and body bar for 3 people for 2 days. Only 1 cart for luggage for the entire property and they don't secure it well, so it disappeared while we were there. Neighborhood was a high crime rate area. Main light was apparently movement triggered in the morning so it would turn on randomly beginning in the early morning.

2026-07-11 • via Nuitee
K
Katherine • family_with_children • us
8
I think the overall of the property was well maintained
Pros:

Size e of the room

Cons:

Needs curtains and not just blinds. It was too bright at 530 am and I wasnt ready to get up. And you need to provide a blanket and not just sheets

2026-07-06 • via Nuitee