Memphis Vitality Hotel

Hotels
8.2 (2765 reviews)
2625 Thousand Oaks Boulevard , Memphis , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable beds
Friendly reception and staff
Beautiful lobby and property
Indoor and outdoor pools, hot tub, gym
Quick maintenance response
Security presence
Cons:
Filthy floors and bad odors (dog food, AC)
Pools sometimes dirty
Rude/uncaring pool attendant reported
Rough/unsafe neighborhood and sketchy parking
Rooms dated; hole in wall; limited working elevators
Limited breakfast and no in-room microwave

Categories

Cleanliness
5.5
Multiple guests reported filthy floors, bad smells (dog food and AC), dirty pools, and unvacuumed rooms/hallways — clear negative cleanliness signals.
Service
9.8
Mostly strong service: friendly reception, on-site staff to activate keys, quick maintenance response and visible security; isolated incident of a rude pool attendant noted.
Location
7
Mixed: property is conveniently located (near surgery center) and has gated parking, but several guests described the surrounding neighborhood as rough/unsafe and gate left open.
Room Quality
7
Rooms described as spacious with comfortable beds, but several reports of dated rooms, a hole in the wall, AC odor and an overly hot initial room indicate room quality issues.
Amenities
9.6
Strong amenities offering: indoor/outdoor pools, hot tub, gym and an attractive lobby/property; however some guests reported the pool was dirty or access was restricted at times.
Value for Money
8.8
Generally seen as good value — guests said the stay was worth the money though some felt weekday rates could be lower.
Food and Beverage
8.9
Limited mentions (basic breakfast availability, shared microwave downstairs); no major food-service failures reported but offerings are modest.
Overall Experience
9
Overall positive impressions driven by beautiful property, elegant lobby, friendly staff and prompt maintenance, tempered by cleanliness and neighborhood concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:51

Property Description

Luxurious Amenities
Enjoy a relaxing stay at Memphis Vitality Hotel with amenities like an indoor pool, hot tub, and 24-hour front desk for your convenience.

Delicious Dining Options
Savour delicious à la carte and continental breakfast options each morning at the hotel's restaurant.

Convenient Location
Located just 6 km from Memphis International Airport, explore nearby attractions like Stax Museum of American Soul Music and Graceland.

Ready to experience the vibrant city of Memphis? Book your stay at Memphis Vitality Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2765 reviews
Cleanliness: 5.5
Service: 9.8
Location: 7
Room Quality: 7
Amenities: 9.6
Value for Money: 8.8
Food and Beverage: 8.9
Overall Experience: 9
P
Phil couple us
5
2026-08-15 via Nuitee
M
Monica solo_traveller us
1
Pros:

The inside pool and the hot tub.

Cons:

The lady worker made us feel so unwelcome. She said if we had more than 4 people in the pool that security would escort us off the property. Later we met a lady that had 10 kids in the pool and she was never put out. The lady was so rude. Maybe even racist. Will never go there again.

2026-08-13 via Nuitee
T
Tiwana couple us
10
Pros:

Excellent property

2026-08-13 via Nuitee
J
Jule solo_traveller de
4
Pros:

The rooms were spacious, and the bed was relatively comfortable. The receptionist was friendly.

Cons:

The floor was absolutely filthy — disgusting. There was a strong smell of dog food around the bed, and there was also a bad smell coming from the air conditioning, so we had to turn it off. It also seemed like the floor hadn’t been vacuumed in quite a while

2026-08-13 via Nuitee
D
Don couple us
10
2026-08-09 via Nuitee
E
Enriqueta solo_traveller us
10
2026-08-09 via Nuitee
R
ronnie family_with_children us
10
2026-08-06 via Nuitee
R
ronnie family_with_children us
10
2026-08-06 via Nuitee
M
Michael couple us
10
I enjoyed it
Pros:

Clean

Cons:

Roads around it but no big deal

2026-08-06 via Nuitee
S
Salina couple us
10
Pros:

I love everything about the hotel

Cons:

It was nothing bad about it the hotel was lovely

2026-08-06 via Nuitee
K
Katherine solo_traveller us
10
2026-08-05 via Nuitee
C
Candice couple us
10
2026-08-05 via Nuitee
D
Dana extended_group us
5
Fine for overnight stay to fly out the next morning.
Pros:

Lobby was beautiful. We needed maintenance to unclog the drain and they came immediately.

Cons:

There was a whole in the wall, the room was dated and the parking lot was sketchy.

2026-08-05 via Nuitee
H
Holly couple us
7
Pros:

People were very friendly and had plenty of security

Cons:

Our room didn’t have a microwave only one downstairs for everyone to use and only one elevator worked and didn’t have much breakfast

2026-08-04 via Nuitee
C
Cirris family_with_children us
2
Not at all the stay promised by the photos of the property online.
Pros:

Indoor and outdoor pools were the major draw.

Cons:

Facilities are dilapidated and nonfunctional.

2026-08-04 via Nuitee
S
Stevenson solo_traveller us
8
Pros:

Indoor pool an gym

2026-08-04 via Nuitee
T
Tavaree couple us
10
2026-08-04 via Nuitee
C
Cierra couple us
6
Our stay wasn’t bad, the hotel itself needs updating.
Pros:

The Lobby is beautiful.. the bed was .

Cons:

Everything else from the elevators to the room needs updating. Our first room was extremely HOT, however they accommodated us and changed our room which was a little better. And the pool was dirty and needed cleaning… The elevators looked as if they would get stuck.

2026-08-03 via Nuitee
Y
Yarbrough solo_traveller us
10
2026-08-03 via Nuitee
D
Devon family_with_children us
3
Rough neighborhood.
Pros:

The bed was comfortable and the lobby is very nice.

Cons:

It seems to be located in a very unsafe area. The parking lot is gated however they leave the gate doors open so it doesn’t really help.
The rooms and hallways were dirty and need maintenance.

2026-08-02 via Nuitee