Memphis Vitality Hotel

Hotels
Independent
8.6 (421 reviews)
2625 Thousand Oaks Blvd, Memphis, Tennessee, 38118 , Memphis , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Continental breakfast
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Nice amenities
Cons:
Cleanliness issues
Sketchy area
Problems with check-in

Categories

Cleanliness
7.3
Multiple mentions of hair on the bathroom floor, old smells, and overall cleanliness concerns indicate a less than satisfactory experience.
Service
9.6
Friendly staff and helpful service, although some negative experiences with check-in processes were noted.
Location
8.3
Concerns were raised about the safety of the area surrounding the hotel and perceived sketchiness.
Room Quality
8.3
Mixed reviews about room conditions with mentions of it being clean yet having issues with furnishings and comfort.
Amenities
8.8
Facilities like the pool and breakfast received positive feedback, but missing items like a microwave were noted.
Value for Money
7.8
Overall experience suggests that the hotel didn’t meet expectations, impacting perceived value.
Food and Beverage
9.3
Food was noted as delicious, generally a positive aspect.
Overall Experience
9.4
While there were numerous complaints, the good aspects created an overall satisfactory experience for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:25

Property Description

Welcome to the Memphis Vitality Hotel, your perfect retreat in the heart of Memphis!

Recreational Amenities
Dive into relaxation with our outdoor and indoor pools or stay active in our 24-hour fitness center. Enjoy the convenience of complimentary Wi-Fi while you unwind.

Culinary Delights
Savor delicious meals at the Vitality Café, complemented by our complimentary continental breakfast served daily from 6:30 AM to 10:30 AM, ensuring you start your day right.

Comfortable Accommodations
Rest easy in one of our 319 air-conditioned rooms featuring Smart TVs, premium bedding, and luxurious bathroom amenities, including rainfall showerheads to enhance your stay.

Experience the best of Memphis at the Memphis Vitality Hotel—book your stay today!

Important information:

  • The seasonal pool will be open from April to November.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.6
Based on 421 reviews
Cleanliness: 7.3
Service: 9.6
Location: 8.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 9.3
Overall Experience: 9.4
M
Matthew
6
Pros:

Room was clean, issues with locks on first room and then the bathroom door stuck when closed on 2nd room. Only 1 elevator worked

2025-10-12 via Nuitee
D
Deana partner
10
Pros:

15 minute drive to downtown Memphis

2025-10-12 via Nuitee
T
Tim
10
Pros:

Nice

2025-10-12 via Nuitee
M
Marissa family
10
Pros:

Hot tub was great. It was a great stay. The staff was nice. Felt safe in the hotel. I would recommend this hotel.

2025-10-11 via Nuitee
T
Thomas partner
4
Pros:

Very unsafe with the check in process. Everyone that is in the area has full access to all your information that you are inputting into the kiosk as there is a huge screen that face outward. All anyone has to do is sit off to the side and could zoom in and record any /all data being inputted( full credit card information, driver license). Then this took 3x times as long as I have ever been through before. They try a portray a high end hotel but definitely not that..

2025-10-11 via Nuitee
T
Tiffany
2
Pros:

This was a HORRIBLE experience. The elevator was filthy and smelled of weed. The hall carpet is nasty. The door to the room looked like someone had attempted to break in and there were little red drops of something all over the floor of the bathroom. The door that adjoins the rooms did not lock. This place made me feel VERY unsafe.

2025-10-10 via Nuitee
K
Kurtis
10
Pros:

Yes

2025-10-09 via Nuitee
B
Brandi
8
Pros:

The bed is so comfy

2025-10-09 via Nuitee
E
Esmeralda
10
Pros:

Clean rooms, nice big comfy bed, parking lot has security.

2025-10-08 via Nuitee
J
James Michael family
4
Pros:

The lobby was the only thing of the property that was nice. The people were helpful. Very unsafe part of town.. So much so that they close one of the two security gates at the enterance to the property at night. At least two of the three elevators were broken. And it was that way for multiple days. The shower faucet did not just leak, it flowed water out of it. Could not shut it off.. The towel bar has more dents in it than a golf ball does dimples. How do you dent a towel bar? The carpet looked and felt as dirty as the bathroom floor. The floors in the bathroom were filthy. The shower curtain is not long enough. So water sprayed out onto the floor from one end. The pillows were nice. The rooms of the property needs to be remodeled in a bad way.. I will not stay here again.. No way..

2025-10-08 via Nuitee
P
Paulette
10
Pros:

Great place, clean & comfy. Easy check in & out.

2025-10-07 via Nuitee
D
Danita
8
Pros:

Stay was nice

2025-10-06 via Nuitee
J
Jude
8
Nice hotel overall.
Pros:

The hotel lobby is nice and the rooms are updated at this hotel. There is a restaurant and bar in the lobby, and hot tub with outdoor and indoor pools. There were only a few concerns that seem easily remedied. The lobby elevator button would not work unless it was pressed a certain way, which took some time to get it to work. The room we first checked into had a dampness in the air that made everything feel wet. When we asked the hotel staff to check it out they agreed and made a different room right away. All in all a good experience, just a couple things that could use some attention.

2025-10-06 via Nuitee
S
Shayla
6
Pros:

Trash was left in the room from the prior guests. Tv would not stay connected to the Internet so it didn’t work. Air conditioning unit didn’t work very well. Elevators were broken upon arrival but were fixed when we checked out.

We love this hotel and hope things get better.

2025-10-06 via Nuitee
J
Jeron
8
Pros:

Nice pool

2025-10-06 via Nuitee
P
Phillip partner
2
Pros:

I didn't even stay at the hotel because I couldn't get checked in because no one was there.

2025-10-05 via Nuitee
M
Monica
10
Pros:

It was very pleasant and great..

2025-10-05 via Nuitee
A
Ashton
8
Pros:

The bed was very comfortable, the pool and hot tub area had a cute aesthetic, although the hot tub and pool were quite a few inches low on water and seemed to need cleaned. Overall would stay again.

2025-10-04 via Nuitee
S
Shinay
10
Pros:

Very quiet and relax property. Nice pool and jacuzzi. You check in and out by yourself not really see staff unless eating there lol but loved it!

2025-10-03 via Nuitee
C
Charles
4
Pros:

This hotel BLOCKS Fox News. Nothing else is blocked! I tried both days there and even after complaining about this, still blocked!

2025-10-03 via Nuitee