Homewood Suites By Hilton Charlotte Uptown First Ward

Hotels
Homewood Suites by Hilton
9.4 (1237 reviews)
508 N. College St. , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Good location
Variety of breakfast options
Cons:
Rude service
Cleanliness issues
Safety concerns from other guests

Categories

Cleanliness
8.33
The room cleanliness was poor upon arrival with hair found in the showers and towels.
Service
10
Mixed reviews; while Ruben's service was outstanding, other staff were reported as rude and unhelpful.
Location
9.8
Location was described as great by several guests.
Room Quality
9.84
Rooms were generally described as nice, modern, and comfortable.
Amenities
9.79
Amenities like breakfast options were noted as good.
Value for Money
8.82
Value perception is low due to high prices coupled with service issues.
Food and Beverage
9.28
Breakfast was positively noted for its variety and quality.
Overall Experience
9.33
Overall mixed sentiment, with standout staff like Ruben but notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:57

Property Description

Central Location in Charlotte
Homewood Suites By Hilton Charlotte Uptown First Ward offers a prime location in the heart of Charlotte, making it convenient for guests to explore the city's attractions.

Comfortable Accommodation with Modern Amenities
Experience air-conditioned rooms with free WiFi, a shared lounge, and a terrace for relaxation. Select rooms feature a kitchen with a dishwasher, perfect for an extended stay. Enjoy a TV with cable channels and a private bathroom with complimentary toiletries.

Delicious Dining Options and Leisure Activities
Indulge in American cuisine at the on-site restaurant and unwind at the bar. Start your day with a complimentary American breakfast. Additionally, guests can take advantage of the barbecue facilities for a delightful evening.

Book your stay at Homewood Suites By Hilton Charlotte Uptown First Ward for a memorable experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.4
Based on 1237 reviews
Cleanliness: 8.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 9.28
Overall Experience: 9.33
C
Cecilia couple us
10
2026-03-19 via Nuitee
T
Tuinstra solo_traveller nl
7
2026-03-16 via Nuitee
M
Marva couple us
9
2026-03-15 via Nuitee
M
Mark extended_group us
9
2026-03-14 via Nuitee
J
Jada extended_group us
7
2026-03-09 via Nuitee
A
Adrian Marusak extended_group sk
9
Pros:

Výborná lokalta
Chutné raňajky
Pohodlné postele
Čistota
Veľká izba
Personál

2026-03-03 via Nuitee
K
Kendra couple us
10
Was very pleased with our room and food in the restaurant was delicious!
Pros:

Clean, room was spacious and staff were friendly.

Cons:

The cost of valet parking.

2026-02-25 via Nuitee
F
Folashade extended_group gb
10
I loved the place, very clean and easy to locate, did valet parking and everything was great I would
2026-02-25 via Nuitee
A
Ales solo_traveller cz
10
2026-02-25 via Nuitee
P
Patrick extended_group us
9
2026-02-24 via Nuitee
A
Abergel solo_traveller us
10
Pros:

Great place highely recommened

2026-02-09 via Nuitee
A
APRIL couple us
8
2026-01-29 via Nuitee
J
Jhaunell couple us
10
My stay was peaceful, and comfortable.
Pros:

The location and overall appearance

2026-01-26 via Nuitee
W
Windy family_with_children us
4
Thank God it was for only one night.
Pros:

The cleanliness

Cons:

It was supposed to have a pull out bed in the couch but didn’t. I wasn’t told that this would be the case to my handicapped room until I went downstairs and asked. No one ever told me when making the reservation or when I requested a shower chair. They had no solutions to meet our needs.

2026-01-21 via Nuitee
R
Robert couple us
9
2026-01-20 via Nuitee
J
James couple us
10
2026-01-20 via Nuitee
S
Sariah extended_group us
7
Enjoyed
Cons:

Even though I was traveling with friends there were no washcloths in my room just hand towels and body towels. When I went to ask he only gave me 2 washcloths for 2 people and was traveling of 4 people.

2026-01-19 via Nuitee
T
Teresa family_with_children us
9
Pros:

Breakfast was great. Lots of varieties. Everyone was friendly and helpful

Cons:

I prefer to park my own car. Also my son was coming to see us at the hotel and extra parking for him was a problem

2026-01-19 via Nuitee
M
Mikisha family_with_children us
8
2026-01-19 via Nuitee
I
Igor solo_traveller ca
10
2026-01-19 via Nuitee