The Flat Iron Hotel

From the staff to the amenities it was an A+ experience. My wife and I always make it a point to try boutique hotels wherever we travel and this one exceeded our expectations. The classic elevator was awesome but not as awesome as the elevator operator who was a joy, always asking us how we were and what our plans were for the day. The hotel staff also accommodated a request for my wife and I’s anniversary and provided us with a bottle of Prosecco, truffles, flowers and a hand drawn anniversary sign. It was perfect. I highly recommend this hotel to anyone staying in the Asheville area.

The staff provided excellent service. They were quite friendly and helpful. If ever in the area again, that's were we would stay.

The old timey elevator that had to be driven by an operator and the authentic speakeasy downstairs

Lovely architecture and very nicely renovated. Staff was curious and helpful. Very nice job in retaining the beauty of the building. The hotel is in the city so one should expect city noise at times. This is not a party hotel -thankfully.

excellent, modern hotel

Historic building, excellent staff, great location for activities in downtown Asheville.

I really appreciated the beverage station and little touches like hand written note, beverage, and little token when I checked in. A lovely stay!

Great location and very friendly staff.

Great property, staff and location.

Built in 1926, this beautifully maintained and restored hotel is in the middle of downtown Asheville. The location is great, walking distance to good restaurants and interesting shopping. The beds are magnificently comfortable. Each floor has its own coffee, ice, and drinks room. While the idea of ground coffee in a teabag may be off-putting, don’t worry. They make some of the best coffee I have ever had – smooth and delicious. While there is a modern elevator, the two 1920’s vintage elevators are still operating, and if you’re lucky, you might snag a ride in one of them. There are wonderful restaurants on the ground floor, the speakeasy in the basement, and the Flat Iron Rooftop, which offer the brews from local breweries, a great wine list, and crafted cocktails. Best of all is the wonderfully friendly, very professional staff. They all, from front desk and bellmen to housekeeping, make the extra effort to be attentive, smiling, and sincerely helpful. A great experience I hope to repeat someday.

It was so beautiful and unique

Rooms & style of hotel was wonderful. Staff were so friendly & helpful.
Margarita pizza was delicious.
Hotel was convenient to several downtown places wanted to go.

The retro vibe

I was booked into a disability room without letting me know. The room was lacking furniture and the entire bathroom got wet when someone was in the shower. When I asked to change the room because my daughter slipped on the bathroom floor I was told that they only had king rooms. As a result my husband, 15 year old daughter, and I had to share one bed in a king room instead of the double room I booked.