The Residency Inn

Hotels
•
Independent
5.2 (249 reviews)
6107 Broadway st., Galveston, Texas, 77551 , Galveston , US
409-740-2491

listing image 1
Show all photos

Facilities

Newspapers in lobby (surcharge)
24-hour front desk
Designated smoking area
ATM/banking
Free self parking
Newspapers in lobby (surcharge)
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only
Accessible shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Free cruise parking
Cons:
Filthy rooms
No towels

Categories

Cleanliness
3.84
Multiple mentions of filthy rooms, dirty beds, and poor maintenance.
Service
7.81
Friendly staff, but major issues with availability of items like towels.
Location
6.35
Inconvenient layout and poor maintenance of facilities.
Room Quality
4.3
Rooms misrepresented, dirty beds, and old furniture.
Amenities
5.33
Lack of basic amenities such as towels and functioning equipment.
Value for Money
7.29
Perceived as cheap, but not worth the price with numerous issues.
Food and Beverage
3.34
No coffee was available in the morning as promised.
Overall Experience
3.31
General dissatisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:48

Property Description

Experience the perfect blend of comfort and convenience at The Residency Inn in Galveston, where every detail is crafted for an unforgettable stay.

Comfortable Accommodations
Enjoy your stay in one of our 80 thoughtfully furnished guestrooms, complete with complimentary wireless internet and cable programming for your entertainment. Our daily housekeeping ensures that your space remains a serene retreat.

Convenient Amenities
Take advantage of our 24-hour front desk and onsite laundry facilities for a hassle-free experience. Plus, designated smoking areas and free self-parking provide additional comforts during your stay.

Prime Location
Nestled near popular attractions such as Seawall Beach and Moody Gardens, you'll find yourself just minutes away from adventure and relaxation. Explore the beauty of Galveston effortlessly!

Don’t miss out—book your stay at The Residency Inn today and create lasting memories!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.2
Based on 249 reviews
Cleanliness: 3.84
Service: 7.81
Location: 6.35
Room Quality: 4.3
Amenities: 5.33
Value for Money: 7.29
Food and Beverage: 3.34
Overall Experience: 3.31
L
Lana • extended_group • us
4
If you’re looking for a cheap place to stay on Friday night when everything else is too expensive then it’s a good deal
Pros:

The price for a Friday night

Cons:

It’s old and not in that great shape

2026-06-27 • via Nuitee
A
Arturo • solo_traveller • us
5
Pros:

La ubicación acceso y salida de la isla

Cons:

El servicio y lo sucio que está el Hotel

2026-06-27 • via Nuitee
C
Carrizales • solo_traveller • us
1
We did not stay very bad booking.com should look at places first
Pros:

We could not stay it was so bad the sheets look like cream color and looked like never been washed . I’m sorry but I asked for a refund and went somewhere else. The guy that helped me was very understanding

Cons:

Very disappointed dirty

2026-06-26 • via Nuitee
B
Brittany • family_with_children • us
1
Pros:

Nothing

Cons:

• Floors were not properly cleaned.
• No towels were provided in the room upon arrival.
• Had to walk around the building to request towels.
• Had to make a second trip to request trash bags that should have been provided.
• Towels were stained and still had hair on them.
• Blankets had multiple holes.
• One bed was missing a fitted sheet.
• Microwave was dirty and contained food residue.
• Shower curtain was too short, causing water to flood the bathroom floor.
• Two cans were found at the bottom of the swimming pool.
• Wi-Fi password was not provided at check-in.
• Top security lock on the room door was broken, creating a safety concern.
• The room and property were not as advertised; online photos were very misleading.
• Overall poor housekeeping and lack of cleanliness.
• Poor maintenance of the room and property.
• Multiple inconveniences due to inadequate customer service.
• Safety concerns for your family.
• Overall stay did not meet reasonable expectations for cleanliness, maintenance, or service.

2026-06-25 • via Nuitee
A
AMANDA • family_with_children • us
1
Pros:

Absolutely nothing

Cons:

The room had stains all over mattresses, broken furniture, paint slung all over the walls , as quick as I checked in , I checked back out , people like live there , they were all sitting on the balcony of there rooms loud and trash everywhere. Don't recommend

2026-06-25 • via Nuitee
M
Macole • couple • us
6
Cons:

The aroma couldn't stand it and this property has yet to give me my refund

2026-06-22 • via Nuitee
C
Cynthia • solo_traveller • us
5
Pros:

Ac was cool & bed was comfortable.

Cons:

First room was disgusting with mold & stains on walls.The paint was peeling all over and both beds were full of dust.The safety lock was missing.There was no microwave as I was told there was.Very shady people all over,trash was everywhere also.I was given room 239 with no small trashcans so we had to use bags.The shower curtain had mold.The tub drain had hair.The TV remote didnt work after being given another it still didnt work.We found a roach on wall.Bathroom vent was dirty.Ac filters were dirty as well.

2026-06-22 • via Nuitee
J
Jesse • couple • us
1
Terrible
Pros:

The staff was the only good thing about this

Cons:

The toilet plunger was broke so couldn’t flush unless you moved the tank plunger. The bench was literally peeling. Wires exposed on the tv right where you’d set your belongings. There was mold on all the lamp shades and the sheets had holes all over in them

2026-06-22 • via Nuitee
K
Klau • solo_traveller • us
1
Pros:

NOTHING, I'M NOT SLEEP THERE

Cons:

Everything

2026-06-22 • via Nuitee
M
Miguel • solo_traveller • us
1
2026-06-22 • via Nuitee
H
Hector A • family_with_children • pr
3
2026-06-22 • via Nuitee
E
eccles • family_with_children • us
8
2026-06-22 • via Nuitee
E
Emily • family_with_children • us
2
Never staying here unprepared
Pros:

The AC worked well

Cons:

No breakfast, no towels? No toilet paper?

2026-06-22 • via Nuitee
T
Thurman • solo_traveller • us
1
2026-06-22 • via Nuitee
H
Hurt • solo_traveller • us
1
Pros:

The only thing I can say is the receptionist done a good job of helping.

Cons:

The room was filthy. No towels or wash cloths. The floors were wet with condensation. There were cigarette burns in the blanket. Body fluid stains on the pillow cases. Cracks in the ceiling. Mildew in the bathroom. Bathroom door would not close completely. There were hospital adhesive patches on the bathroom walls. Lighter burns on the wall. No remote for the TV. No cable. The furniture was torn and ragged. Overall everything was exceptionally dirty. I can't list all the things that were wrong. Do not book here!!!!

2026-06-21 • via Nuitee
V
Victor • couple • us
4
2026-06-21 • via Nuitee
M
melaney • family_with_children • us
3
2026-06-21 • via Nuitee
P
Patti • extended_group • us
1
Disgusting
Pros:

This place needs to be condemned by the board of health. We couldn’t stay there. I asked for my money back as did others

Cons:

Dirty torn upholstery faucet had duct tape on it

2026-06-20 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-06-19 • via Nuitee
B
Brenda • solo_traveller • us
1
We did not stay it looked too bad
Pros:

It looks nothing like the picture we pulled up and we didn’t even stay so got charged for a night that I didn’t even stay

Cons:

Nothing

2026-06-19 • via Nuitee