The Residency Inn

Hotels
Independent
5.2 (249 reviews)
6107 Broadway st., Galveston, Texas, 77551 , Galveston , US

Facilities

Newspapers in lobby (surcharge)
24-hour front desk
Designated smoking area
ATM/banking
Free self parking
Newspapers in lobby (surcharge)
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only
Accessible shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Free cruise parking
Cons:
Filthy rooms
No towels

Categories

Cleanliness
3.84
Multiple mentions of filthy rooms, dirty beds, and poor maintenance.
Service
7.81
Friendly staff, but major issues with availability of items like towels.
Location
6.35
Inconvenient layout and poor maintenance of facilities.
Room Quality
4.3
Rooms misrepresented, dirty beds, and old furniture.
Amenities
5.33
Lack of basic amenities such as towels and functioning equipment.
Value for Money
7.29
Perceived as cheap, but not worth the price with numerous issues.
Food and Beverage
3.34
No coffee was available in the morning as promised.
Overall Experience
3.31
General dissatisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:48

Property Description

Experience the perfect blend of comfort and convenience at The Residency Inn in Galveston, where every detail is crafted for an unforgettable stay.

Comfortable Accommodations
Enjoy your stay in one of our 80 thoughtfully furnished guestrooms, complete with complimentary wireless internet and cable programming for your entertainment. Our daily housekeeping ensures that your space remains a serene retreat.

Convenient Amenities
Take advantage of our 24-hour front desk and onsite laundry facilities for a hassle-free experience. Plus, designated smoking areas and free self-parking provide additional comforts during your stay.

Prime Location
Nestled near popular attractions such as Seawall Beach and Moody Gardens, you'll find yourself just minutes away from adventure and relaxation. Explore the beauty of Galveston effortlessly!

Don’t miss out—book your stay at The Residency Inn today and create lasting memories!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.2
Based on 249 reviews
Cleanliness: 3.84
Service: 7.81
Location: 6.35
Room Quality: 4.3
Amenities: 5.33
Value for Money: 7.29
Food and Beverage: 3.34
Overall Experience: 3.31
C
Christian family
2
Pros:

This hotel is very unsanitary, the beds are soiled, the bathroom is filthy, no towels, no trash and no customer service, I even asked to get a different room there was no reconciliation to the situation. I wouldn’t recommend anyone staying in this hotel.

2025-10-12 via Nuitee
D
David
4
Pros:

No garbage cans. Not finished painting. Curtains has several holes in shears.

2025-10-11 via Nuitee
M
Marcelino
2
Pros:

Bathroom was dirty and floors were dirty.

2025-10-09 via Nuitee
P
Patricia
2
Pros:

The rooms had no towels, stains on counter, paint chipping off walls, toilet stopped running. Overall horrible experience.

2025-10-05 via Nuitee
A
Alondra family
2
Pros:

Looks like a stash house hotel horrible condition, ended up paying and not staying. Me and my two kids left the property right after checking in due to unsafe conditions.

2025-10-04 via Nuitee
R
Roger
6
Pros:

The room was ok, nothing special or extra bad, but the bathroom looked like a murder scene from a horror movie. Weird stains on the floor and tub. No towls either not that we would have used the shower anyway.

2025-10-02 via Nuitee
B
Brandy
6
Pros:

Overall broken down and dirty.

2025-10-02 via Nuitee
P
Paul partner
4
Pros:

Was very dirty and had no towels.Or wash clothes

2025-10-01 via Nuitee
B
Brock
4
Pros:

The room was run down and raggedy. It did not look like the photos. There were holes in the walls and it seemed very unsafe

2025-09-30 via Nuitee
E
Elio partner
2
Pros:

What a dump this place is more like a crack user hotel than anything else. How Expedia has this hotel on their website is beyond me. The pictures on the website must be from another hotel because not one picture on the website is really the bedroom. The room was filthy, the bed was full of hairs and the sheets had cigarette burns. The floor was full of cigarette butts and trash. We went to the office to tell them of the condition of the room the clerk asked me if I wanted a broom to sweep the floor. There was no toilet paper in the bathroom. We slept on the foot of the bed fully clothed even with our shoes on. The curtains could not be closed to keep people walking around from looking into the room. Please do not rent at this hotel you will regret it. If there would be a place to post pictures on this review I would post the pictures we took to show the true condition of this hotel.

2025-09-29 via Nuitee
O
Oscar partner
2
Pros:

Did not like it. Property outside was filthy dirty with trash all over, room bed was disgusting , very dirty bedding, one light (only) in room worked, lobby dirty; toilet seat wore out and unsafe, shower tub filthy . it looks like place used for drugs and prostitution. cockroaches . It was a nightmare. The only good thing was that we could park our car in their parking lot for free, for the duration of a cruise we took.

2025-09-29 via Nuitee
N
Nathan
2
Misrepresented
Pros:

Bed was dirty, sheets had food crumbs between them. The room was much different than the pictures showed.

2025-09-28 via Nuitee
B
Brittany
6
Pros:

Staff was very friendly! We just didn't get towels and came back late. So nobody was in the office to give us any and also the bed was sinking in on one side.

2025-09-28 via Nuitee
C
Christine
2
Pros:

No towels, had to ask for a wash rag so we could wash our faces. Couldn’t take a shower because of no towels, bathroom was filthy. Tv remote wouldn’t work, didn’t even have a cover over the batteries had to manually turn tv on and off. Was supposed to have coffee in the lobby in the morning at 7 doors were locked and nobody was there. Couldn’t get any coffee.
Basically we paid to sleep in a crappy bed. I think we should receive a full refund.

2025-09-28 via Nuitee
E
Elliott
2
Worst place. Do not Stay here.
Pros:

Crack Hotel. Would not let my dog stay here.

2025-09-27 via Nuitee
M
Michael
8
Pros:

Good

2025-09-26 via Nuitee
C
Cathey
2
No towels and room smelled like smoke
Pros:

Was so bad we did not stay

2025-09-23 via Nuitee
R
richard
6
Pros:

Ive stayed here mostly becausr of free cruise parking the place is not well maintained, the last 5 stays here i had to go ask for towels, no towels in the room, one time i had no toilet paper, i had to take cold shower because of no hot water, this place needs a major renovation, missing smoke detector and it goes on and on

2025-09-23 via Nuitee
R
Raquel
2
Gross and filthy
Pros:

Gross! The room was nothing special just to lay our heads down and sleep. Not much sleep was had. The room was filthy and the walls are super thin. The mini fridge had spills left inside and bench was shredded. The only reason we stayed is because we needed a place to crash. At least we had our own blanket. Otherwise, I feel like we could have caught some nasty disease. Not worth the price!

2025-09-21 via Nuitee
N
Nicole
4
Not so romantic getaway
Pros:

We had to go to the front desk just to get towels. No phone or coffee maker. Shower head was way too big for that small space. Base boards broken.

2025-09-20 via Nuitee