Chestnut Inn at Oquaga Lake

Toilet was a slow flush.
Shower excellent
Very clean

They could use an extra human or two. The lady at the front desk ran the place herself.

We were placed in a small room with a soft bed close to the flor because of the "great price" we got. The shower didnt work, we found out the first night. Told them in the morning, and there was a suite across the hall open we used the shower. On the way out for the day we reminded the front desk we had done so, and they said oh, someine is in that room tonight. We said well you will need to clean the bathroom. There was no offer of a solution for us. That evening at 7:00 pm they called us, we were on sight getting ready to turn in after a long day and they offered a different room. We moved our stuff to it, that was good, it was not on the lake side, probably because we didnt have a suite and this was a suite. Kind of a cheap move and a little late.

A large A/C unit was in the middle of the living room area. This was not shown in the on line pics.
A $50 resort fee was added to my rate. No previous mention of this on Booking.com.
It took 6 hours to get TV reception in the bedroom.
This once lovely old building is in need of extensive attention to cleanliness. The window sills were quite dirty. The carpeting throughout was patched and stained.
I appreciate that the new owners are in the process of remodeling. The price point should reflect its current condition. 5 star prices for a 2 star condition.

The room hadn’t been stayed in a long time and it wasn’t ready for that many guests at one time. No TP is room and bathroom just wasn’t clean enough

The lake front was beautiful but there was no staff attention there. Someone had left a coffee mug on a table on the dock and it stayed there for days. I finally moved it to the porch. There was also a discarded plastic cup 🥤 in the lakeside seating area.
The staff was nice but sparse. Breakfast is free for all guests. Monday Breakfast was bearly continental. No eggs, yogurt, juice, bagels, a few grapes, mini pastries, and muffins. Tuesdays breakfast had hard boiled eggs. Wednesday there was no food out At 8:10 am and I had to leave so I missed breakfast. (Breakfast is from 8 to 10 am). Thursday was better. It was a full breakfast with eggs, French toast and sausage.
The rooms are small but adequate.

Theee is no central heat. The HUGE external heating unit in our room was improperly installed and left huge gaps in the window. We had to stuff towels in the gaps. And the cord was not contained so a tripping hazard and dangerous when my toddler grandson came in. The hose kept falling out too. The bathroom is gorgeous… a shame it can barely be used as the heating unit in the main room is not sufficient to heat the bathroom. The cost was not aligned with the conditions. Also, they took my Reservation for dinner but when we arrived told us there was an event and no table service— just a $30 pp really poor buffet. Such a disappointing visit to a beautiful spot.

I understand it was off-season for the Inn, but it was unfortunate that there was no lunch or brunch on the weekend days. Especially since the location is very isolated and there was nowhere else really to eat close by. Breakfast Sunday was also very disappointing - just bagels, cereal, and yogurt. The Inn is very creaky and the walls are very thin. It seems a bit odd to me that there was a keurig in the lobby, but not one in the room since there was a wet bar in our suite. It would have been nice to be able to make coffee and tea in the room rather than need to get dressed and go downstairs. And if you aren't going to have food, maybe a mini-fridge in the suites so we can at least eat out. The coffee table in our sitting area was also very large and had sharp corners. It took up the whole doorway to the bedroom and wasn't easy to get around. Overall I feel we paid too much for what was offered on site.

The bed was low and just on a platform.

Loud air-conditioning and breakfast.

Can't think of anything that we didn't like...