WoodSpring Suites Moreno Valley

Hotels
WoodSpring
6.5 (458 reviews)
24455 Hemlock Ave , Moreno Valley , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Limited amenities

Categories

Cleanliness
4.64
The room was filthy with cake on the walls and the overall cleanliness was a major issue during the stay.
Service
8.11
Staff was friendly and professional, providing quick service.
Location
8.65
Great location, close to shopping and restaurants.
Room Quality
6.6
Room size was good, but issues with noise and broken amenities detracted from the quality.
Amenities
5.13
Lack of basic amenities such as cookware and toiletries.
Value for Money
6.09
Decent price but lacking in service and amenities.
Food and Beverage
6.14
Complimentary coffee available but limited offerings.
Overall Experience
6.61
Mixed experience with notable positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Convenient Location
Located in Moreno Valley, WoodSpring Suites Moreno Valley offers easy access to popular attractions like Auto Club Speedway and University of California, Riverside. With the LA/Ontario International Airport just 41 km away, our hotel is the perfect choice for travelers seeking comfort and convenience.

Modern Amenities
Our hotel features a fitness centre for guests to stay active during their stay, and free WiFi throughout the property to keep you connected. Each unit is equipped with a TV with satellite channels and a kitchen, including a fridge for your convenience.

Complimentary Services
Enjoy free private parking for guests who drive, ensuring a hassle-free experience from the moment you arrive. Plus, with key locations like Fiesta Village Family Fun park and Riverside Convention Center nearby, your stay with us promises both relaxation and excitement.

Book your stay at WoodSpring Suites Moreno Valley today and experience comfort at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 458 reviews
Cleanliness: 4.64
Service: 8.11
Location: 8.65
Room Quality: 6.6
Amenities: 5.13
Value for Money: 6.09
Food and Beverage: 6.14
Overall Experience: 6.61
D
Dora couple us
2
2026-08-22 via Nuitee
J
Jacqueline couple us
4
It could be better.
Cons:

Rooms and hallways smell like throw up. Once I arrived, room wasn’t very clean. Used bandages were found stuck to the closet wall. Parking lot is sketchy. Many people hanging out in the parking lot at all wee hours of the night. Hotel does not provide house keeping for upto 14 days later. Towels have to be brought down after a couple of days to get clean one if the are available.

2026-08-20 via Nuitee
A
Alvarez family_with_children us
8
It was fantastic!!
Pros:

Overall really great experience that I even extended my stay for a whole week. Some of the staff can be a bit sassy and have a funky attitude but over all it’s been the best experience I’ve had with a budget hotel

Cons:

I didn’t like that the guest WiFi was not working and still isn’t working. And I would have to pay extra in order to get connected to their wifi

2026-08-09 via Nuitee
A
Andre solo_traveller us
1
2026-08-02 via Nuitee
L
Latisha couple us
6
2026-07-06 via Nuitee
R
Renae couple us
7
Pros:

Staff is always pleasant

2026-07-05 via Nuitee
R
Ramos solo_traveller us
7
Pros:

It was quiet

Cons:

N/A

2026-07-03 via Nuitee
A
adam couple us
10
2026-06-30 via Nuitee
A
adam couple us
10
2026-06-30 via Nuitee
L
Lolohea couple us
10
2026-06-30 via Nuitee
D
Deanna solo_traveller us
1
2026-06-24 via Nuitee
A
Amoreena extended_group us
1
Beware , dirty, host homeless and parking lot is used for drug activity!
Pros:

I thought the location was great but was I wrong!

Cons:

Sad to say the smell of urine, dirty hallways, lots of activity in the parking lot , seemed as this hotel hosts homeless individuals . The floors were sticky, bathroom was the worst smell of urine. Let front desk know, no one seemed to care. Tried to get a noon checkout, could not get a hold of desk and emailed property. When they were , they said 11:30 am sharp , remind you just spoke to someone at 11 am trying to reach since the night before. When we came down was yelled at by the front desk that she was going to charge me because it was 11:35 am , I think the city needs to be notified by the elevator it runs very slow. And then I refused and told me I was black listed. My fear is that a family will get fooled of the location and check in and experience the dirt , pee and drug issues in their parking lot. Staff so rude and unprofessional. I use booking . Com for my work travel never have any issues .. I just am concerned for those that have no other choices and anyone w small children, the beds have half pillows and the refrigerator was full of dents .

2026-06-16 via Nuitee
J
Juan solo_traveller us
10
Family
Pros:

Good

2026-06-15 via Nuitee
F
Fatu extended_group us
5
This place is ok
Pros:

I like this place is close to store and restaurant and is by the freeway and they have little kitchen for cooking and big refrigerator and it is safe when you enter the door

Cons:

Is little dirty like the floor when I took off my shoe and walk around with pair foot I can feel dirt sticking on my foot and the bathtub was smell even the hallway it smell like wet rug and by the elevator was smell like weed and I have a hard time to find a parking spot it was all full

2026-06-15 via Nuitee
V
Viviana couple us
1
Horrible.
Pros:

Nothing.

Cons:

I paid for a room. And never even got the room I paid for. Apparently there were none available. Expecting a refund. I didn’t even stay there at all.

2026-06-08 via Nuitee
D
Damian couple us
1
2026-06-08 via Nuitee
D
Daniel couple us
10
2026-06-04 via Nuitee
L
Lindsay family_with_children us
9
Pros:

Clean

Cons:

Too many dogs

2026-05-24 via Nuitee
S
Smith couple us
10
Pros:

Feel like home!

2026-05-08 via Nuitee
P
Prisila solo_traveller us
1
2026-05-06 via Nuitee