avid hotel Austin NW - Lakeline by IHG

Hotels
•
Avid
9 (97 reviews)
13830 North FM 620 Road , Austin , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Very clean / modern (multiple mentions)
Polite and friendly front desk
Comfortable bed
Working TV and good shower
Quiet
Some guests reported good breakfast
Cons:
Dirty room and bathroom with hair (one severe report)
Poor breakfast quality for some (cardboard-like sausages, dry eggs)

Categories

Cleanliness
8
Mixed reports: several guests explicitly praised the hotel as 'very clean' or 'pulitissimo', but one guest reported a very dirty room and bathroom with hair, so cleanliness is slightly below target.
Service
10
Multiple mentions of polite and friendly front-desk staff; guests described service as friendly and satisfactory, supporting a top score.
Location
10
Location was specifically listed as a pro by guests; no negative comments about location, so it is rated highly.
Room Quality
8.5
Mixed room feedback: one guest reported a dirty room, while others praised a comfortable bed, working TV and good shower, resulting in a mildly above-target score.
Amenities
9
Standard quality for this hotel tier (not explicitly discussed in reviews).
Value for Money
9
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
7.5
Mixed-to-negative comments about breakfast: one guest called breakfast good, but another described the sausages as like cardboard and eggs as dry and flavorless, pulling this category down.
Overall Experience
10
Overall guest sentiment is very positive (guests said they were satisfied, would revisit, found the hotel quiet and clean), supporting a top score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Modern and Convenient Accommodation
Discover a blend of comfort and convenience at avid hotels Austin NW - Lakeline. Situated in Austin, our hotel offers easy access to popular attractions such as Dell Diamond, Moody Center, and University of Texas at Austin.

Relaxing Amenities
Unwind in our well-appointed rooms and enjoy a restful night's sleep. Take advantage of our on-site facilities, including a fitness center and a business center, to make your stay more enjoyable.

Nearby Attractions
Explore the beauty of Austin with Mount Bonnell and Round Rock Express just a short drive away. With the airport also in close proximity, avid hotels Austin NW - Lakeline is the perfect choice for both leisure and business travelers.

Book your stay now and experience the best of Austin at avid hotels Austin NW - Lakeline, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 97 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 10
C
Carol • couple • us
9
2026-11-05 • via Nuitee
F
Franziska • couple • at
10
2026-10-31 • via Nuitee
K
Kimberli • couple • us
2
Pros:

Location

Cons:

The room was dirty and the bathroom and shower had hair everywhere it was disgusting

2026-10-30 • via Nuitee
M
Martin • couple • us
10
2026-10-29 • via Nuitee
J
John • extended_group • us
10
2026-10-26 • via Nuitee
G
Gregor • couple • de
10
2026-10-25 • via Nuitee
T
Tifiny • solo_traveller • us
5
2026-10-22 • via Nuitee
R
Ruslan • couple • pl
10
2026-10-17 • via Nuitee
L
Lawrence • solo_traveller • us
10
It was quiet and clean it’s definitely go back there.
Pros:

Very clean and polite front desk lady.

Cons:

N/A

2026-10-17 • via Nuitee
L
Lee • couple • us
7
Pros:

The hotel was basically clean, and quite.

Cons:

The breakfast while hot was rather terrible. The breakfast sausages were little more then carboard, the scrambled eggs were as dry as powder and completely flavorless. the days they had little cheese omelets, were slightly better, but only because the processed velveta like cheese inside added a little flavor.

2026-10-14 • via Nuitee
P
PAOLA • solo_traveller • it
9
Viaggio di famiglia con ragazzi grandi
Pros:

Pulitissimo moderno e nuovo

Cons:

Nulla

2026-10-08 • via Nuitee
A
Abdullayev • family_with_children • us
10
I was totally satisfied with services.
Pros:

Breakfast was good, it was very clean and friendly place.

Cons:

nothing

2026-10-07 • via Nuitee
R
Raymond • couple • us
10
Pros:

Very clean. Comfortable bed. TV worked good shower was good. I will definitely revisit.

2026-10-07 • via Nuitee
A
Andrea
10
Great place to stay
Pros:

From the moment we walked in, you could smell and see how clean the facility was. Beautiful and clean rooms. Love the breakfast and 24 hour tea and coffee. Staff was kind and always helpful. Great place and great price. Highly recommend!

2025-10-11 • via Nuitee
M
Margo
10
Pros:

Super clean hotel with great breakfast options available.

2025-10-10 • via Nuitee
S
saeid
10
Pros:

Amazing hotel

2025-10-07 • via Nuitee
A
Adrianne
8
Pros:

Overall a good stay.

Pros: The hotel was very clean since it was recently built and staff was very friendly. Room was clean and a little small but I was solo so didn’t bother me too much. There was free parking at the hotel and food/grocery stores were nearby. Not too far from downtown Austin. Breakfast was a grab and go service. Choice of bagels, toast, cereal or premade breakfast sandwiches. Worked for me since I was in a hurry most mornings.

Cons: I was on the second floor but there was a problem with ants. The floor was not sealed properly and there were ants all over the bathroom floor. The walls were very thin and the floors were hardwood. I could hear people on the floor above me and beside me walking around in their rooms and could hear their conversations.

2025-10-07 • via Nuitee
M
Michael
10
Pros:

It was a great experience at this hotel very friendly people

2025-10-06 • via Nuitee
Z
Zakk
10
Pros:

Super clean, great price

2025-10-06 • via Nuitee
F
franklin
10
Pros:

This a very nice hot. I will definitely stay again

2025-09-29 • via Nuitee