The Nova Motel

No barbecue

The asphalt plant was right across the street and started smelling horrible in the morning. It was ok for the price. The room smelled like old people.

The room was outdated and very dirty. There were stains all over the walls. There were dirty qtips on the floor when we arrived. The room was not stocked with toilet paper, and soap. It was not cleanly at all.

The room was unclean pillows had stains bedding had holes flor was dirty cob webs from ceiling dirty hand prints on walls bath tub dirty dirty hand prints inside shower beds were only full size not queen and very close together

Older, needed to be updated and beds were not comfortable

We had a little visitor in our room . He was just as scared as us lol. Didn't see him again lol.

The cleanliness was not good. Needs a good bleaching. There were spiders and bugs in all rooms. Mold in one of fridges. Needed to be vacuumed. No towel for floor after shower. The price what high for the rooms. We had stayed in hotels all week for travel and this place was the highest we paid. Our mirror had "Happy Valentines Day" written on it? - never cleaned.

I did not like the level of cleanliness nor the hospitality of the manager. When I checked in I informed him that I had my dog with me (part of the reason I chose to stay at the Nova over other motels). He informed me that there was a pet fee, which I paid. What occurred afterwards ensured that I will never return to the Nova, nor will my family. Every single time my fiancee or sister took my dog out to use the restroom the manager harassed them for a pet fee and did not bother to check which room the dog belonged to. By which I mean he shouted at us across the parking lot over and over demanding payment. On the second day of our visit this behavior persisted. Apparently, after hostly demanding payment multiple times already, he stated he had not charged me for both days of our booking. Even though it had been made clear on the reservation and when I checked in how many days we were staying. We were on our way to a wedding (which was the purpose for our visit) and the manager would not let us leave without paying again for the pet fee, causing us to be late. He did not apologize nor seem to care that he had made my entire group uncomfortable over a simple $25 fee that could have also been paid at checkout. I believe hospitality is one of the most important aspects to having a successful business and making your guests comfortable, apparently the people that run this motel do not feel the same. The rooms could have been much cleaner if anyone bothered to dust. There were also light fixtures around the room that had no outlet to plug them into, so they were just dusty decorations. The shower is too small to turn around in or to avoid the coarse and aggressive water pressure. As I stated before, I will never be staying here again.

Dirty, cobwebs, not vacuumed well, mold under sink that did not have running water, old uncomfortable bed.