Fire Station One Boutique Hotel

Hotels
Independent
9.6 (75 reviews)
13 Church Ave SW, Roanoke, Virginia, 24011 , Roanoke , US

Facilities

Free WiFi
Elevator
Shopping on site
Smoke-free property
Wedding services
Snack bar/deli
Banquet hall
Wheelchair-accessible public washroom
Handrails in stairways
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Clean and comfortable
Unique atmosphere
Beautiful building
Cons:
Service issues during check-in
Noise disturbances from outside

Categories

Cleanliness
10
The cleanest hotel experience shared in the reviews.
Service
8.76
Check-in instructions were late, causing inconvenience.
Location
9.76
Great location, highly recommended for future stays.
Room Quality
10
Beds are very comfortable and the hotel was described as unique.
Amenities
9.26
Amenities not explicitly mentioned, assumed standard for this hotel tier.
Value for Money
9.76
Overall satisfaction implies good value for the experience.
Food and Beverage
9.26
Food options were not mentioned, assumed standard for this hotel tier.
Overall Experience
10
Overall very positive sentiment towards the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:43

Property Description

Central Location
Fire Station One Boutique Hotel is centrally located in Roanoke, just a short distance away from popular attractions such as Carilion Roanoke Memorial Hospital and Roanoke Pinball Museum.

Convenient Amenities
Enjoy complimentary wireless internet access, onsite shopping, and wedding services during your stay. Relax with a drink at the bar/lounge or grab a bite at the restaurant.

Comfortable Accommodations
Make yourself at home in one of the 7 air-conditioned rooms featuring Smart televisions. Stay connected with complimentary wireless internet and unwind in the private bathrooms with complimentary toiletries.

Book your stay at Fire Station One Boutique Hotel now and experience a perfect blend of convenience and comfort in the heart of Roanoke!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and wedding services. Additional features at this hotel include a communal living room and a banquet hall.

Check-in and check-out hours:
Airport code: ROA

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 75 reviews
Cleanliness: 10
Service: 8.76
Location: 9.76
Room Quality: 10
Amenities: 9.26
Value for Money: 9.76
Food and Beverage: 9.26
Overall Experience: 10
J
Joseph
6
Pros:

The room and facility at large was very clean. The non-traditional check-in was a bit confusing as the emailed directions indicated a door on the rear of the building. The door in question is actually on the side of the building. Staff who were closing down the related bistro ended up letting me enter through the closed restaurant.

2025-10-12 via Nuitee
W
william
10
Pros:

very very nice

2025-10-08 via Nuitee
E
Erik
10
Pros:

Wonderful spot.

2025-10-03 via Nuitee
T
Thomas
10
Pros:

Not sure who messed up but did not receive check in instructions until time of check in, not 24 hours in advance as documented. Spent >45 awful minutes on the phone with Expedia trying to sort it out instead of enjoying our stay in Roanoke.

2025-08-31 via Nuitee
C
Clayton partner
10
Pros:

Cleanest and most comfortable hotel we’ve stayed in. Great history preservation with a comfy home feel. Definitely our new destination.

2025-08-31 via Nuitee
K
Kevin J
4
Noisy
Pros:

Really load music from across the street made our stay difficult. Front desk was of little help. Had to call police to get the noise stopped after 2100

2025-08-17 via Nuitee
B
Barbara
10
Pros:

Unique place, great location, would definitely recommend.

2025-08-07 via Nuitee
H
Heather
10
Pros:

Beautiful building. Will definitely stay again on my way back!!

2025-08-06 via Nuitee
H
Henry family
10
Pros:

Such a beautiful hotel! Very unique and the beds are SO comfortable

2025-07-29 via Nuitee
F
Fred D
10
Beautiful, quiet, immaculate
Pros:

Beautiful, quiet, immaculate hotel. Will gladly stay here again.

2025-07-25 via Nuitee
A
Alisa
10
Pros:

This was such a unique, comfortable annd modern experience in a great little town. Make sure you visit the bar and furniture store below!

2025-07-06 via Nuitee
A
Amy family
10
Pros:

Great location!

2025-07-05 via Nuitee
J
Jennifer partner
10
Pros:

Great place to stay in Roanoke, close to shopping and restaurants. Very cool rooms in an old firehouse- high ceilings and big windows. Comfortable bed. Clean. Only negative was lack of hooks in bathroom and room, no where to hang wet towels or bags, etc.

2025-07-05 via Nuitee
T
Thomas R
10
Pros:

Great and unique features.

2025-06-27 via Nuitee
K
Kelly
10
Pros:

Blackout shades or some type of curtain besides shears would be nice. I felt like I was in a fishbowl.

2025-06-22 via Nuitee
J
joe
10
Pros:

Awesome place. Room was super clean and having a bar/restaurant downstairs was a huge plus. Great location, will be staying here again.

2025-06-09 via Nuitee
T
traci
10
Pros:

Beautiful rooms and facilities!

2025-06-02 via Nuitee
M
Mike
10
Pros:

A great stay, incredibly comfortable bed, fantastically restored building and amazing local furniture too

2025-06-01 via Nuitee
K
Kathy
10
Loved it!
Pros:

Just a very cool, eclectic property.

2025-05-22 via Nuitee
J
Jennifer
10
Pros:

Very cool hotel. It is for people that do not need a concierge. There is no cable tv.. only Roku. Super comfy bed with plenty of pillows! Snacks, ice & drinks are provided free of charge in the main meeting room. Also, parking is next door in a garage. $8 is the maximum for a day. We would definitely stay here again. Berglund Center is just minutes away. One more thing, the downtown is more like a Richmond or Baltimore downtown. Not a cozy hometown feeling but I felt safe.

2025-05-10 via Nuitee