The Bunk House at Cross Keys

Hotels
Independent
9.6 (372 reviews)
706 NW Bunkhouse Rd, Madras, Oregon, 97741 , Madras , US

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Outdoor furniture
Picnic area
Elevator
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Clean
Beautiful decor
Friendly staff
Affordable
Family friendly
Cons:
Breakfast quality
Hard bed
Minor room issues

Categories

Cleanliness
9.99
Generally praised as clean with no major concerns, although some rooms had minor issues.
Service
9.99
Staff described as friendly and accommodating, which enhances the experience.
Location
10
Convenient location for exploring the area, but Madras itself has limited activities.
Room Quality
9.95
Rooms are beautifully decorated and generally comfortable, with some minor issues noted.
Amenities
8.98
Good amenities overall, though breakfast options receive negative feedback.
Value for Money
9.94
Affordable prices for the quality provided, considered a good value overall.
Food and Beverage
7.99
Breakfast options are mixed; some items were not well-received, impacting overall dining experience.
Overall Experience
9.99
Overall enjoyment highlighted, with minor issues not detracting from the great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:10

Property Description

Enjoy the Views and Amenities

Experience stunning views from the terrace and relax by the cozy fireplace in the lobby with complimentary wireless internet.

Convenient Dining and Breakfast

Indulge in snacks from the on-site grocery store and start your day right with a complimentary buffet breakfast served daily.

Convenient Location and Services

Benefit from a 24-hour business center, front desk, and laundry facilities. Explore nearby Sahalee Park and enjoy easy access to major attractions.

Book your stay at The Bunk House at Cross Keys for a relaxing and convenient travel experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 372 reviews
Cleanliness: 9.99
Service: 9.99
Location: 10
Room Quality: 9.95
Amenities: 8.98
Value for Money: 9.94
Food and Beverage: 7.99
Overall Experience: 9.99
A
Andrii couple us
10
2026-07-24 via Nuitee
V
Valerie extended_group us
10
Will recommend and stay again.
Pros:

My stay was very comfortable and convenient, staff was friendly with great customer service. My room was clean and I slept very well. Bed and pillows provided were exceptional, loved that the window opened and I could enjoy a morning breeze.

Cons:

More areas to sit outside, maybe a nice bench or table and chairs away from the front door. I liked the bench in the foyer with the stone, It would of been nice to see one out the side doors to just enjoy the sun and the fresh air.

2026-07-22 via Nuitee
D
Diana couple us
10
2026-07-17 via Nuitee
K
Kirt couple us
10
Great place to stay
Pros:

The look and feel

Cons:

Location from food

2026-07-16 via Nuitee
S
Shepherd family_with_children us
7
Got the job done, but at $250/night, crazy over priced.
Pros:

The place is clean and pretty new, which is an advantage. They have a good breakfast--far superior to what you usually get at a breakfast included place in the US.

Cons:

The room is chock full of LEDs--everywhere you look. We had to use all the towels in the bathroom to cover them because the room just can't get dark at night. Our "suite" had a full size refrigerator, which I thought was a great idea until I had to sleep near it. It was loud. Coupled with the AC unit and the place was noisy. I wouldn't stay there again.

2026-07-12 via Nuitee
K
Kate Duck couple us
10
Pros:

facilities are in perfect condition, staff was nice and helpful

2026-07-12 via Nuitee
M
Mary extended_group us
10
Always a must when traveling through Madras
Pros:

The Bunk House is a must stay every time we come through Madras. It is always a comfortable stay. The hotel is rustic and charming all in one. And the breakfast is amazing!

2026-07-12 via Nuitee
T
Thomas couple us
8
2026-07-09 via Nuitee
M
Mendoza solo_traveller us
10
2026-07-07 via Nuitee
M
Melissa couple us
10
An absolutely fantastic stay in Madras.
Pros:

Exceptional - beautiful interiors and very comfortable room - especially the mattress. Ron at check in was so helpful and welcoming. He gave me a great recommendation on where to get dinner. He is a great reflection on this property. Breakfast and the upper floor were also above and beyond. I will stay here again.

Cons:

Nothing

2026-07-06 via Nuitee
S
Sheri solo_traveller us
10
A total surprise for a small town —such a treat.
Pros:

Location and it was very quiet. Thoughtful decor and staff was friendly and helpful.

2026-07-03 via Nuitee
I
Iwalani family_with_children us
4
2026-07-01 via Nuitee
H
Hayley family_with_children us
9
Perfect choice would stay again.
Pros:

Beautiful, calm and comfortable

Cons:

We had to call the front desk to get in because the automatic doors wouldn’t open from outside.

2026-06-30 via Nuitee
M
Michael extended_group us
10
Beautiful Property and great friendly staff.
Pros:

The staff was really helpful and the facility was top notch. Food was great. It would be nice if the beautiful breakfast area was a bar in the evening.

Cons:

nothing.

2026-06-29 via Nuitee
T
Tami couple us
10
2026-06-28 via Nuitee
K
Kenneth couple us
10
2026-06-27 via Nuitee
A
ann-marie couple us
10
Great breakfast! Good views through floor to ceiling windows. Nice place to sit outdoors
Pros:

Nice shower. Nice tv and r caption

2026-06-27 via Nuitee
T
Tommy solo_traveller us
10
Pros:

Very comfortable and clean!

2026-06-19 via Nuitee
D
Debbie Anne couple ca
7
Clean and comfortable rustic-styled stay with minor improvements needed.
Pros:

I really enjoyed my stay. The place was very clean, and the bedroom furnishings felt new. I loved the rustic theme of the lobby and the room, it gave the property a charming and aesthetic feel. The room was cozy and beautifully designed. I also liked the standing shower, which was spacious and convenient. Overall, it was a comfortable and pleasant stay.

Cons:

A brown leather headboard would better suit the rustic theme, as the current black one makes the room feel a bit dark. More towels would also be appreciated, especially since the room accommodates up to four guests. We checked out early at 5:30 AM and asked about a takeaway breakfast, but unfortunately there was no option available, so I only had a coffee.

2026-06-15 via Nuitee
K
Kathy solo_traveller us
8
2026-06-14 via Nuitee