Holiday Inn Express & Suites Waynesboro East

Hotels
•
Holiday Inn Express
8.9 (398 reviews)
108 Chicurel Lane , Waynesboro , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent, varied breakfast (hot items, waffles, good coffee)
Clean and modern rooms noted by many guests
Friendly, helpful staff overall
Convenient location near interstate, shopping and restaurants
Lobby amenities (pool table, 24/7 coffee, lemon water)
Safe feeling for solo travelers
Gluten-free and other breakfast options available
Cons:
Highway noise in rooms facing the road
Isolated strong pet/wet-dog odor in at least one room
Missed housekeeping/room not serviced during multi-night stay
One report of rude desk clerk and refusal to upgrade
Unexpected daily self-parking fee
Breakfast service timing/replenishment issues (ends early, items ran out)
Occasional room issues (shower problems)

Categories

Cleanliness
8.3
Generally praised for being clean (multiple guests noted spotless rooms and reliable housekeeping), but marred by a strong wet-dog odor in one room and a report of rooms not being serviced during a multi-night stay.
Service
9.2
Mostly positive: staff repeatedly described as friendly, helpful and courteous; a few isolated negatives (one desk clerk with a poor attitude, no complimentary upgrades) but overall strong front-desk/reception service.
Location
8.6
Convenient location near the interstate, restaurants and shopping and good for Shenandoah NP access; some guests experienced significant highway noise in rooms facing the road.
Room Quality
8.4
Rooms described as comfortable and modern by many guests, with a few issues reported (shower problems, lingering pet odor in one room, and occasional missed room servicing).
Amenities
9.3
Strong amenities: excellent breakfast offerings, lobby pool table, 24/7 fresh-ground coffee, lemon water and gluten-free options noted; minor complaints about breakfast replenishment and hours.
Value for Money
8.9
Good value noted (reduced booking.com rates appreciated), but upset by an unexpected daily self-parking fee; overall value remains solid given location and breakfast included.
Food and Beverage
9.4
Food repeatedly highlighted as a major positive: excellent, varied breakfast (hot items, waffles, cinnamon rolls, good coffee and juices); a few comments about items running out or breakfast ending slightly early.
Overall Experience
9.1
Many guests report a very good to exceptional stay and would return; the trip was generally positive despite isolated issues (noise, pet odor, occasional staff attitude and billing surprises).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Convenient Location - Located just a short drive away from popular attractions like Scott Stadium and University of Virginia, our hotel offers easy access to the best of Waynesboro.

Comfortable Accommodation - Enjoy a relaxing stay in our 3-star accommodation, featuring modern amenities and cozy furnishings for a comfortable experience.

Nearby Attractions - Explore nearby attractions such as the Virginia Discovery Museum and Shenandoah Valley Regional Airport, ensuring you make the most of your stay with us.

Start your Waynesboro adventure with us at Holiday Inn Express & Suites Waynesboro East.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 398 reviews
Cleanliness: 8.3
Service: 9.2
Location: 8.6
Room Quality: 8.4
Amenities: 9.3
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.1
J
James • couple • us
10
2026-11-07 • via Nuitee
K
Karen • solo_traveller • us
10
Smelt so good! Awesome breakfast! Very clean!
Pros:

Smelt sooooo good!! Very clean and spacious!!! Best hotel breakfast I’ve had in a while! Loved our stay!!

2026-11-07 • via Nuitee
J
Jennifer • couple • us
8
Good stay worth the pay
Pros:

Locations and cleanliness

Cons:

The room had a strange smell

2026-11-07 • via Nuitee
B
Brenda • couple • us
10
Booking.com saved us a significant amount of money on our stay, at a nice hotel.
Pros:

The staff was great! The facility was nice and clean, and the location was great. Right off I-64 in their main restaurant district.

Cons:

It was over $100 cheaper going through Booking.com than through the hotel directly. The only thing is, if we booked through Booking.com, if something changed and we needed to cancel, we couldn't. Weather was the issue as to whether we would need to stay additional nights.

2026-11-06 • via Nuitee
S
Sharon • couple • us
10
2026-11-06 • via Nuitee
G
Gillian • couple • us
10
2026-11-04 • via Nuitee
R
Robert • couple • us
9
Pros:

The breakfast was great.

Cons:

The bed was too firm so I did not rest comfortably.

2026-11-02 • via Nuitee
H
H • couple • us
3
Pros:

The pool table in the lobby, the available lemon water, the breakfast was decent, the overall cleanliness of the hotel, the reduced rate obtained through booking.com. The desk clerks, other than the gentleman we encountered when we arrived, were friendly, courteous and helpful.

Cons:

The strong stench of wet dog in the first room, the attitude of the desk clerk when we asked to change rooms because of the smell and being told "This IS a pet friendly hotel", the barely tolerable but still present smell of dog in the second room, the fact that we were there for three nights and never had our room serviced and had to go down and ask for more towels and toilet paper. After briefly hearing the very loud road noises in the first room, requested a room on the other end of the hotel further away from the highway, but actually received a room at the very end of the hotel closest to the highway. Could not review the room charges on the television the night before or the morning of check out because the service was down on the television, but on the morning of checkout when I asked for an itemized bill, was informed the charges had already been made on my credit card the night before. I requested a printout of the charges and was surprised and annoyed to find a $5+ daily parking fee for self parking in an open parking lot with no other options. However, I do appreciate the refund on my credit card when I refused to pay it.

2026-10-31 • via Nuitee
R
Rob • couple • us
4
Skyline Drive
Pros:

Good location right off the interstate. Typically get a good room.

Cons:

At check in, I asked if there were any free upgrades the the clexrk said no we were booking customers, no upgrades.

2026-10-30 • via Nuitee
S
Susan • couple • us
10
Overall, a very good experience.
Pros:

Breakfast was delicious with plenty of options

Cons:

It would have been nice to have a grab bar alongside the toilet.

2026-10-24 • via Nuitee
Z
Ziglear • couple • us
10
Bethany at the registration desk was very friendly and helpful. She went above and beyond and deserves recognition. We w
2026-10-24 • via Nuitee
J
JAMES • couple • us
10
Very comfortable.
Pros:

Good

Cons:

Nothing

2026-10-23 • via Nuitee
C
cindy • couple • us
10
2026-10-20 • via Nuitee
D
Dan • couple • us
10
Good stay for Shenandoah NP.
Pros:

Very helpful receptionist, and very good breakfast.

2026-10-20 • via Nuitee
M
Mary Grace • couple • us
9
Very pleasant and comfortable
Pros:

Excellent breakfast. Hot foods, eggs, sausage gravy, muffins, bacon, sausage, make own waffles. Cinnamon rolls, sweet muffins. Good Costa coffee. Orange juice.

Cons:

Cinnamon rolls needed to be warm and replenished in a timely manner. Breakfast could be stretched out until 10 am. Ends early.

2026-10-19 • via Nuitee
B
Bernard • couple • us
10
2026-10-19 • via Nuitee
V
Vivian • family_with_children • us
4
Si tienes mejor presupuesto, busca otro alojamiento.
Pros:

La limpieza de la habitación. La persona que limpia la habitación es muy servicial y amistosa.

Cons:

El ruido. Había mucho ruido de los autos pasando por la autopista, nos tocó una habitación a la par de la autopista. El desayuno se supone que termina a las 10am pero cierran 9:45am.

2026-10-19 • via Nuitee
K
Katherine • couple • us
10
2026-10-17 • via Nuitee
K
Knight • solo_traveller • us
8
2026-10-12 • via Nuitee
C
Catherine • couple • us
10
We always stay at a Holiday Inn Express whenever we travel. They are always clean.
Pros:

We always stay at Holiday Inn Express whenever we travel. They are always clean and quiet. I was especially thrilled to see your gluten free bagels. Thank you!

Cons:

Everything was great!

2026-10-12 • via Nuitee