Moxy Omaha Downtown

Hotels
•
Moxy Hotels
8.7 (493 reviews)
409 South 12th Street , Omaha , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.59
There were mentions of dirty carpets and a lack of bathroom cleanliness in reviews.
Service
9.56
While some staff received criticism, many reviews highlighted friendly and helpful service.
Location
9.6
Guests consistently praised the hotel's excellent location.
Room Quality
8.55
Overall room quality is decent but specific complaints about noise and lack of hot water were noted.
Amenities
8.58
Amenities are generally favorable with free beverages mentioned, but room service accessibility was questioned.
Value for Money
9.04
Guests felt the value was good, though some mentioned high valet prices.
Food and Beverage
7.59
Food offerings received criticism regarding quality and availability.
Overall Experience
9.06
Despite some issues, guests had a positive experience overall, highlighting fun aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:28

Property Description

Modern Amenities

Experience the vibrant energy of Moxy Omaha Downtown, where modern amenities meet comfort and style. Enjoy free WiFi, a fitness centre, and a business centre for all your needs.

Dining and Entertainment

Savor delicious meals at the on-site restaurant, grab a drink at the bar, and unwind in the heart of Omaha. With a prime location near TD Ameritrade Park Omaha and the Bemis Center for Contemporary Arts, there's never a dull moment.

Convenient Location

Explore nearby attractions like The Durham Museum and Mid-America Center, all within easy reach. Plus, with Eppley Airfield Airport just 5 km away, your travels are made simple. Book your stay at Moxy Omaha Downtown now for an unforgettable experience.

Important information:

When traveling with pets, please note that there is a one-time fee of $50 for stays 1-5 nights and $75 for 6+ nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 44 per day.

Location

Guest Reviews

8.7
Based on 493 reviews
Cleanliness: 7.59
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 7.59
Overall Experience: 9.06
T
TrentW • couple • us
10
No complaints! Would stay again.
Pros:

Public parking garage was very close so that was easy. The free drink at check-in was awesome! Staff was nice, room was clean. No complaints!

2026-02-11 • via Nuitee
A
Anna • couple • us
7
2026-01-26 • via Nuitee
C
Charle • solo_traveller • us
1
Never again
Pros:

The bartenders were nice

Cons:

Loud neighbors, paper thin walls, and had no hot water for the duration of my stay. Front desk apologized and offered to refund the stay, provided that I create a rewards account, reach out to Booking.com, and ask them to call and ask for their manager. Later, with the Booking.com agent on the line, I got the manager down to the lobby. He proceeded to be extremely rude, saying that they offered me to move rooms 3 times (this is completely false, and either way, would not have solved the building issue of no hot water). He proceeded to tell me I was lying about his employee offering to refund my stay and said “You can checkout now if you don’t want to stay”. Incredibly rude and unprofessional. I haven’t even gotten into how tiny the rooms are or how there’s literally NO storage. Complete ripoff. They blew their entire budget on a cool lobby.

2026-01-21 • via Nuitee
K
Kara • couple • us
10
2026-01-20 • via Nuitee
C
Christena • couple • us
9
2026-01-20 • via Nuitee
R
Ron • solo_traveller • us
10
Pros:

Great locstion

Cons:

Men restroom needed cleaning as someone vomited in there during the night

2026-01-20 • via Nuitee
K
Kelly • family_with_children • us
10
2026-01-20 • via Nuitee
B
Brittni • couple • us
10
2026-01-19 • via Nuitee
M
Martin • solo_traveller • de
8
It was good
Pros:

Location

Cons:

Room quite small

2026-01-17 • via Nuitee
D
David • couple • us
10
2026-01-15 • via Nuitee
M
Montgomery • couple • us
10
2026-01-12 • via Nuitee
D
Danielle • couple • us
10
2026-01-12 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-01-12 • via Nuitee
B
Bauer • couple • us
10
2026-01-09 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-01-05 • via Nuitee
E
Eric • couple • us
10
It was great!
2025-12-24 • via Nuitee
G
Garland T • solo_traveller • us
10
Pros:

Everything

Cons:

Everything

2025-12-22 • via Nuitee
N
Newsome • couple • nz
8
Overall it was a fabulous location and a really nice place. I would stay there again and also highly recommend it.
Pros:

It was really nicely appointed with a twist of personality

Cons:

The carpets on level 5 were not regularly vacuumed. Salt grit and stuff were making it look dirty for out 2 day stay.

2025-12-11 • via Nuitee
K
Karim • couple • us
7
2025-12-10 • via Nuitee
T
Tracey • couple • us
9
2025-12-09 • via Nuitee