Tru by Hilton Jacksonville Airport I-95

Hotels
Tru by Hilton
9.2 (268 reviews)
1265 Airport Road, Jacksonville, Florida, 32218 , Jacksonville , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free airport transportation
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Comfortable Rooms
Good Location
Cons:
Limited Breakfast Options
High Pet Fee

Categories

Cleanliness
9.45
Multiple reviews mentioned clean rooms, with an emphasis on cleanliness.
Service
9.95
Overall sentiment was very positive towards the friendly and helpful staff.
Location
9.45
Mentioned convenience to the airport and nearby dining options.
Room Quality
9.45
Rooms were described as comfortable, clean, and in good condition.
Amenities
8.95
Breakfast offered but had mixed reviews.
Value for Money
8.95
Pricing noted but some felt pet fee was high; overall value accepted as good.
Food and Beverage
7.95
Breakfast received mixed feedback; needs improvement.
Overall Experience
9.45
Overall stayed was very positive despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:55

Property Description

Discover comfort and convenience at Tru by Hilton Jacksonville Airport I-95, perfectly located for all your travel needs.

Recreation Opportunities
Take a refreshing dip in our outdoor pool or soak up the sun on the deck, ensuring you have the perfect relaxation spot after a long day of exploring.

Modern Amenities
Enjoy complimentary wireless internet throughout the property, ensuring that you remain connected. Each of our 105 air-conditioned rooms is equipped with LED televisions and satellite programming, adding a touch of entertainment to your stay.

Convenient Accessibility
With a complimentary 24-hour airport shuttle, check-in is a breeze! Our friendly 24-hour front desk staff is always here to assist you, along with laundry facilities and secure safe deposit boxes for your valuables.

Don't miss out on this ideal getaway—book your stay today at Tru by Hilton Jacksonville Airport I-95!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 268 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.45
Y
yankeefanalways Couples East Stroudsburg, Pocono Mountains Region, Pennsylvania
8
I need my Tea caffeine.
Pros:

Clean hotel. Comfortable rooms. Front desk staff always friendly. Breakfast is disappointing. No bananas, not much of a selection compared to other Tru locations I have stayed at. Also, lucky I travel with my own tea bags as this one always only has green tea. Which btw has happened on multiple occasions.

2025-12-31 via Tripadvisor
4
430anishaa Solo travel
10
Broke down with truck repairs
Pros:

I was in the area due to my truck breaking down. I had stay there in the past and didn’t realize it until the Uber pulled up. This stay was such a do over. I was a little disappointed when I first pulled up. This stay was what I consider Hilton quality. Everyone there always had smiles on there faces and they greeted me each and every time I walked through the front door. It was a whole vibe and it made my 7 day stay worth it. Thank you Sam C. for every day you showed up to work. She really made me feel welcome. There is another young lady that work the night shift and I will up date post when I get her name. Great job Team Tru💛💫

2025-10-23 via Tripadvisor
M
melissahartley Friends getaway
10
Nothing but good things to say!
Pros:

A lovely weekend stay at Tru Hotel at Jax airport. From reserving the room, to checking in, to breakfast, check out, everything was flawless. Fantastic customer service, especially Haymara at the breakfast bar.

2025-10-19 via Tripadvisor
J
Jill
10
Pros:

Staff were very helpful and friendly.

2025-10-10 via Nuitee
E
eric
10
Pros:

Great place, conveniently located, great staff!

2025-10-08 via Nuitee
R
Renee partner
10
Pros:

This was our 2nd stay here. Friendly staff, clean surroundings. Will definitely be back.

2025-10-07 via Nuitee
R
Robert
8
Pros:

Some of the tv stations did not work-/ otherwise, everything else was good. Coffee could have been better

2025-10-07 via Nuitee
P
Penelope
10
Pros:

I loved the big vanity and lighted mirror. All the soaps provided had lovely scents. Plenty of USB sockets for all our electronics. Just wish the refrigerator had a freezer compartment for my freezer packs.

2025-10-03 via Nuitee
H
Hooman
8
Pros:

Nice new construction hotel near airport

2025-10-02 via Nuitee
E
eric partner
10
Pros:

Very nice staff, the place is clean, conveniently located next to I-95. They even gave me a bottle of water . Very nice! Very nice

2025-10-01 via Nuitee
R
Racheal
8
Pros:

Very convenient to airport and shopping. Room was very modern and clean. There was a mini fridge in the room, would have been nice to have a microwave too.

2025-10-01 via Nuitee
B
Bernard
10
Pros:

Very nice hotel, quick trip to the airport

2025-09-30 via Nuitee
M
Michael
10
Pros:

Great place. Very clean and comfortable. Friendly helpful staff. Decent breakfast.

2025-09-30 via Nuitee
A
Ana
10
Good and convenient
Pros:

Very convenient near airport

2025-09-30 via Nuitee
M
Matthew
10
Pros:

Clean

2025-09-29 via Nuitee
A
Aundreus Crystal partner
10
Pros:

Staff was super friendly and helpful room was clean and comfortable. We stayed one night but there were plenty of dining options and shopping close.

2025-09-27 via Nuitee
M
Matthew
10
Pros:

Clean

2025-09-26 via Nuitee
T
TC7777 Solo travel Boston, Massachusetts
10
Great Hotel
Pros:

This was my first experience with the Tru brand. I thought this hotel was great. Tim at check in was great. The room was great. I don't know how old this hotel is but it seemed newish. Breakfast was very good. And Dia at checkout was fantastic. She went above and beyond by being able to split my payment at checkout so I could take advantage of some Hilton Amex credits. Thanks again Dia !! I would most definitely stay here again if I am in the area.

2025-09-23 via Tripadvisor
S
Susanah
10
Pros:

Great hotel

2025-09-22 via Nuitee
D
Donna partner
10
Pros:

Very nice hotel

2025-09-22 via Nuitee