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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Self parking (surcharge)
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Water park access (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Golf cart
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Fishing nearby
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Swimming nearby
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Water tubing nearby
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Electric bicycle charging station
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Charcoal grill
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Bulk dispenser for toiletries
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Located in Gatlinburg, just 1.7 km from Ripley's Aquarium of the Smokies, Embassy Suites By Hilton Gatlinburg Resort offers a 4-star experience with a seasonal outdoor swimming pool, free private parking, and a shared lounge. The air-conditioned rooms with private bathrooms ensure a comfortable stay, while the indoor pool adds to the relaxation factor.
Delicious Dining Options
Indulge in the on-site restaurant and savor a buffet breakfast every morning during your stay at Embassy Suites By Hilton Gatlinburg Resort. Let your taste buds explore various culinary delights without leaving the comfort of the hotel.
Exceptional Service
With a 24-hour front desk and staff ready to assist you, your needs and queries are handled promptly and efficiently. Whether it's local information or room service, expect top-notch service throughout your stay.
Book now for a memorable and hassle-free experience at Embassy Suites By Hilton Gatlinburg Resort.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Jan 4, 2026 until Fri, Apr 3, 2026
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Shower dirty lots of hair
It was very nice and loved the breakfast
I didn’t like that we got charged for parking I think you pay enough and that we shouldn’t have to pay for parking!
Aesthetics were gorgeous. Happy hour and breakfast top of tier.
Indoor pool too small. Hot tub not hot
Friendly and helpful staff.
Room was comfortable, clean, and quiet.
The facility is very clean with a pleasing decor.
Music in pool area was extremely loud.
Room was only cleaned upon request.
The Hotel should give us the free wi-fi, this is the only negavite point.
The free wi-fi only for member is unacceptable
The Hotel should give us the free wi-fi, this is the only negavite point.
The free wi-fi only for member is unacceptable
The staff and the bar downstairs
The bed looked like a dog bed. The bed needed replacing. It was flat, hard. We had to cling to the side just to find a spot. But don’t worry the lump in the middle will not allow you to sleep anywhere but clinging to the side. I’m serious. They need to buy a new bed. The sheets were stained. But don’t worry, if you’re into changing your own sheets they’ve some in the closet. It’s your vacation- change your own sheets. If you think you’re getting a made to order omelet- you’re getting a flat egg that needs to be to go on bread- Aka McDonald’s but worse. All the food was cold. Just as well ignored photo and rating. Go stay in a dump you know.
Location: It was quiet. Also, the property is well maintained.
A male bartender was rude during the evening time. But the rest of the staff were very nice.
Muy bueno todo
El bar
Enjoyed the snacks and drinks at happy hour. Hotel itself very clean and modern with nice outdoor area.
The place was super awesome love the pools,the breakfast and the lunch have to pay but it was so much worth it. The fireplace. Just so much fun.
The one thing was the sheets had dog hair woke up in the morning with dog hair all on my clothes.
El desayuno 10 de 10
Que me quede poquitos días
Pools/ breakfast
N/A
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