citizenM Menlo Park

Hotels
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CitizenM
8.9 (152 reviews)
2 Meta Way , Menlo Park , us

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good value
Cons:
Small rooms
Limited food choices
Missing amenities

Categories

Cleanliness
9.11
Consistently noted as clean in multiple reviews.
Service
9.58
Staff described as kind and friendly, contributing positively to the experience.
Location
9.12
While convenient, some comments about distance from restaurants.
Room Quality
8.07
Rooms described as small and lacking basic amenities such as coffee.
Amenities
9.1
Generally good amenities, although some food prices noted as high.
Value for Money
9.06
Good value mentioned, but some complaints about missing standard items.
Food and Beverage
8.11
Limited food options and high prices mentioned.
Overall Experience
9.08
Overall satisfaction reflected with some criticisms on specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:05

Property Description

Modern Amenities

With air-conditioned rooms, flat-screen TVs, and free WiFi, the hotel offers a comfortable stay for guests.

Convenient Location

Situated just 13 km from the Shoreline Amphitheatre and with easy access to San Jose Convention Center, the hotel is perfect for travelers attending events.

Delicious Dining Options

Guests can enjoy buffet and continental breakfast options daily at the on-site restaurant and bar.

Book your stay at citizenM Menlo Park today for a luxurious and convenient experience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8.9
Based on 152 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 8.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 9.08
G
Gerardo Daniel • couple • us
10
2026-05-06 • via Nuitee
E
Emerson • couple • us
10
2026-04-23 • via Nuitee
A
AlessandroTaipei • solo_traveller • tw
7
Cons:

Too expensive at almost $500 per night😢

2026-04-15 • via Nuitee
• solo_traveller • us
10
2026-04-11 • via Nuitee
V
Viktor • couple • us
10
Pros:

Отличный технологичный отель, очень интересный подход к пространству номера, можно настраивать освещение и музыку создавая атмосферу для расслабления и отдыха. Отличное место, советую.

2026-03-29 • via Nuitee
W
William • solo_traveller • us
4
High concept, expensive, Urban hotel in a suburban office park. ... doesn't make sense
Cons:

Staff was fine, clean and with a comfortable bed. BUT The problem was not with my stay, but the whole concept of the hotel. This is meant to be a cute, urban, super-tiny and spartan hotel for dense urban environments (right...?) at a relatively reasonable price. I always thought it was a 'ripoff' anyway but sucked it up for the good location in other cities....But the hotel is in a suburban office park, so the whole "pay a ton for a tiny room in a good location'" theme is out of whack. It just ended up feeling out of place and lonely in that setting. Why wouldn't I just get a Hampden Inn or something with a Styrofoam plate and waffle for breakfast for half as much? It is just a sullying of the M brand and what I thought it meant. Feels like a PE or investor decision to 'expand' without protecting your brand. take note. I am probably not the only customer you lose for this reason, whether they articulate like this or not.

2026-03-23 • via Nuitee
M
Murat • solo_traveller • tr
10
Fantastic
Pros:

Great stay!

Cons:

Low supply of water bottles

2026-03-14 • via Nuitee
T
tamar • solo_traveller • il
8
2026-02-10 • via Nuitee
T
Trevonte • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Alevtyna • extended_group • us
10
2026-01-19 • via Nuitee
C
Christine • solo_traveller • us
10
Exceeded my expectations, very happy with this stay
Pros:

Modern, clean, quiet.

Cons:

Maybe some healthier breakfast options, like oatmeal would be good.

2026-01-19 • via Nuitee
R
Richard • couple • us
10
Hotel Meets Cruise Ship
Pros:

Sure cool, clean and comfortable

2026-01-18 • via Nuitee
S
Sarah • couple • us
10
wonderful
Pros:

staff was very friendly, the vibes of the
hotel were very fun and colorful. drinks were very delicious!

Cons:

the only thing missing is a pool! would bring so much more value to the property

2025-12-21 • via Nuitee
G
Gustavo • couple • us
10
Wonderful
Pros:

Everything

Cons:

The room was so nice I was so impressed when I saw the room because it was very clean the bed was very comfortable.

2025-12-08 • via Nuitee
K
Karen • couple • us
9
2025-12-06 • via Nuitee
J
Jorge • couple • es
10
Pros:

La atención

2025-11-30 • via Nuitee
C
claudia • solo_traveller • us
10
2025-11-15 • via Nuitee
D
Deborah • family_with_children • it
9
2025-11-14 • via Nuitee
N
Natalie • couple • us
8
2025-10-20 • via Nuitee
T
Teresa • couple • us
6
Design focused, inexpensive hotel with rooms that are too small and high tech to actually be functionable
Pros:

Beautiful lobby, clean hotel, kind staff

Cons:

I’m ok with a small room but these were really small! I’d only recommend for one person, not two. Rooms should contain both water glasses and washcloths - silly you have to ask for them. My husband took an early work call from the lobby, and when he walked back in our room that automatically turned off the room’s “night mode” and all the lights came on when I was sleeping. This happened twice.

2025-10-20 • via Nuitee