citizenM Menlo Park

Hotels
8.9 (165 reviews)
2 Meta Way , Menlo Park , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good value
Cons:
Small rooms
Limited food choices
Missing amenities

Categories

Cleanliness
9.11
Consistently noted as clean in multiple reviews.
Service
9.58
Staff described as kind and friendly, contributing positively to the experience.
Location
9.12
While convenient, some comments about distance from restaurants.
Room Quality
8.07
Rooms described as small and lacking basic amenities such as coffee.
Amenities
9.1
Generally good amenities, although some food prices noted as high.
Value for Money
9.06
Good value mentioned, but some complaints about missing standard items.
Food and Beverage
8.11
Limited food options and high prices mentioned.
Overall Experience
9.08
Overall satisfaction reflected with some criticisms on specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:05

Property Description

Modern Amenities

With air-conditioned rooms, flat-screen TVs, and free WiFi, the hotel offers a comfortable stay for guests.

Convenient Location

Situated just 13 km from the Shoreline Amphitheatre and with easy access to San Jose Convention Center, the hotel is perfect for travelers attending events.

Delicious Dining Options

Guests can enjoy buffet and continental breakfast options daily at the on-site restaurant and bar.

Book your stay at citizenM Menlo Park today for a luxurious and convenient experience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8.9
Based on 165 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 8.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 9.08
E
Emma • solo_traveller • us
10
2026-11-05 • via Nuitee
D
Dave • couple • us
9
Being 58 took me a while to get adjusted to everything being controlled on a iPadFun and unique
Pros:

Great breakfast

Cons:

Being 58 took me a while to get adjusted to everything being controlled on a iPad

2026-10-23 • via Nuitee
C
Carrie • solo_traveller • us
7
Pros:

It’s a great location, especially being next to the estuary, for a morning or evening walk.

Cons:

The room was not cleaned according to the schedule.

2026-10-18 • via Nuitee
W
William • couple • us
7
Pros:

Clean modern

Cons:

Rooms too small-only one side of bed accessible

2026-10-17 • via Nuitee
M
Marcia • extended_group • us
10
2026-10-08 • via Nuitee
E
Eve • solo_traveller • us
10
2026-09-12 • via Nuitee
L
Leopoldo • couple • us
10
2026-09-04 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-09-04 • via Nuitee
S
Sahira • couple • us
9
2026-09-01 • via Nuitee
A
AnnaMarie • family_with_children • us
9
2026-09-01 • via Nuitee
A
Aline • solo_traveller • us
7
Good but not great. Other than the staff, who were terrific.
Pros:

Great wifi (which I expected). Comfortable bed. Comfortable desk and chair to work in. The staff were serious about asking what I liked and didn't like when I checked out in the morning. I appreciated that.

Cons:

The floor of the shower was slippery and there was no mat to mitigate the chance of falling. The lighting was great in terms of visibility, but I either had to turn everything off (total blackness) and crawl to a couple of lights to turn them back on or have too much light for sleeping. They provided two bottles of water, but the caps were so stiff I couldn't open them and there was no cup for me to get water from the tap. I chose to have breakfast ($22) and it wasn't worth it.

2026-08-31 • via Nuitee
A
Antonietta • couple • us
6
Not worth the money. Rooms tiny and can’t even fit luggage
Pros:

Location despite of busy road. Lobby area.

Cons:

The room was a hole in the wall . No coffee or hot water in the room. I had to pay $6 for a watery coffee because they only offer free coffee within a certain time range.

2026-08-31 • via Nuitee
P
Pamela • couple • us
7
Modern dorm room accommodation.
Pros:

Helpful staff, comfortable bed

Cons:

No refrigerator, very small room

2026-08-29 • via Nuitee
R
Rome • solo_traveller • us
9
2026-08-27 • via Nuitee
M
Melody • couple • us
8
2026-08-24 • via Nuitee
M
Melissa • family_with_children • us
1
Poor value, small and cramped with poor design, unfriendly and unhelpful staff
Pros:

Games in the lobby

Cons:

Extremely small rooms for the price. Toilet and shower are in a tight glass box in the central part of the room. The bed is bordered on three sides by walls, so the person sleeping near the window has to climb over their partner. Supposedly tech-forward, but the iPads didn't work in one of our rooms (and for many other patrons as judged by how many asked the humans in the lobby to schedule housekeeping because their tablets didn't work). We were dissatisfied and wanted to cancel the rest of our stay, but were required to stay for one of the three nights we booked. But they charged us for 50% of the total cost. We booked more spacious rooms at the Westin for the same nightly rate. The service at the Westin was of higher quality. I will never book citizenM again.

2026-08-14 • via Nuitee
J
Joshua • solo_traveller • us
7
2026-08-06 • via Nuitee
V
viktor • couple • us
9
Cons:

Coffe maker in the room

2026-07-20 • via Nuitee
M
Mr. Thy • solo_traveller • us
8
Pros:

The modern high tech room

Cons:

Staff not keeping outside noise in control. A car with multiple people were playing loud music at 3 am in the morning.

2026-07-15 • via Nuitee
A
Adrien • solo_traveller • fr
10
2026-06-26 • via Nuitee