Graystone Lodge, an Ascend Collection Hotel

Hotels
Ascend Collection
9.2 (256 reviews)
2419 NC HWY 105 South, Boone, North Carolina, 28607 , Boone , US

Pets allowed

Facilities

Free breakfast
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor furniture
Elevator
Fireplace in lobby
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great breakfast options
Cons:
Noise from adjacent rooms
Pets causing disturbances
Perceived overpricing

Categories

Cleanliness
8.44
Mentioned as clean with some concerns about room size and pet disturbances.
Service
9.91
The staff was consistently described as friendly and helpful.
Location
9.45
Good location was noted with easy access.
Room Quality
8.4
Some enjoyed the amenities, but others noted the room size and comfort issues.
Amenities
9.43
Breakfast was highlighted positively with many options available.
Value for Money
8.89
Some reviews mentioned the hotel feeling overpriced for their experiences.
Food and Beverage
9.44
Breakfast received universal praise for quality and selection.
Overall Experience
9.61
Generally positive reviews with mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:18

Property Description

Experience the perfect blend of comfort and adventure at Graystone Lodge, Ascend Hotel Collection in Boone.

Relaxation Awaits
Dive into our inviting indoor pool, unwind by the lobby fireplace, or stay connected with complimentary Wi-Fi throughout your stay.

A Delightful Start to Your Day
Fuel your adventures with our complimentary buffet breakfast, available daily from 6:30 AM to 10:00 AM, ensuring you’re energized for the day ahead.

Comfort & Convenience
Choose from our 101 air-conditioned rooms featuring LED televisions, designer toiletries, and in-room coffee/tea makers, all designed to make you feel right at home.

With our prime location near Appalachian State University and various attractions, your unforgettable stay awaits. Don't wait—book your experience at Graystone Lodge today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 256 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
J
Janice couple us
8
2026-08-08 via Nuitee
R
Richard couple us
10
This will be my choice to stay every time we are in the area.
Pros:

Rate was higher than most in the area but well worth the extra cost. Breakfast was abundant and very good. So many choices. Free cookies and coffee late afternoon and evening. Great staff.

Cons:

Room was a little small for the price. Only one chair.

2026-08-08 via Nuitee
C
casey family_with_children us
10
Amazing, would stay again
Pros:

Cute place, clean, staff was friendly

Cons:

No complaints

2026-08-07 via Nuitee
R
Rand family_with_children us
5
2026-08-06 via Nuitee
W
Walker couple us
9
Pros:

the staff was friendly!!!

Cons:

The room door stuck I had to really shove it to open it. The breakfast was so so but most hotel breakfast are so it was what I expected.

2026-08-06 via Nuitee
P
Paula couple ar
8
Bien
Pros:

Habitacion y cama ok, desayuno limitado

Cons:

El desayuno bastante caotico

2026-08-06 via Nuitee
J
Julie family_with_children us
10
2026-08-06 via Nuitee
D
Dawn couple us
10
If we come back to Boone, we will stay again!
Pros:

The staff were so friendly and accommodating!
Richie was a joy!

Cons:

The location could have been a little more private. Very busy road right out front.

2026-08-06 via Nuitee
S
Samantha couple us
7
2026-08-06 via Nuitee
J
Jerry couple us
9
Great place wonderful people
Pros:

Breakfast was great, cookies were good. The only exception was the tv reception was lost a few times while we were there (minutes each time).

Cons:

See above

2026-08-04 via Nuitee
K
Kelli couple us
10
We’ll be back
Pros:

Great location and super friendly staff

Cons:

Loved it all

2026-08-04 via Nuitee
D
Duane couple us
10
2026-08-04 via Nuitee
T
Terri family_with_children us
10
Very comfortable, clean and modern. Staff was super friendly and helpful. Will stay again
Pros:

Clean, modern hotel. Very pleased, will stay again

Cons:

Small breakfast area

2026-08-03 via Nuitee
P
Purvi solo_traveller us
3
Pros:

Just false promotions

Cons:

Staff kept calling me if I was really coming. They had a person waiting in lobby as back up. They ran out of water, coffee, bagels at 8.15 am. Refuse to take responsibility and no food even though hotel was fully booked. All guests were complaining. They filled water on requesting which tasted like chlorinated pool water.

2026-08-03 via Nuitee
T
Thomas solo_traveller us
10
2026-08-02 via Nuitee
S
Scurry family_with_children us
10
The stay here was wonderful. We will be back.
Pros:

Wonderful place to stay. Very clean, nice and professional staff. Very customer service focused team.

2026-08-02 via Nuitee
V
VIRGINIA couple us
8
2026-08-02 via Nuitee
N
Ned solo_traveller us
10
2026-07-22 via Nuitee
S
Scott solo_traveller us
10
2026-07-21 via Nuitee
J
John family_with_children us
10
Great breakfast and close to everything
Pros:

Great location near small shops

2026-07-21 via Nuitee