TRU by Hilton Chesapeake, VA

Hotels
•
Hilton Worldwide
8.6 (164 reviews)
1570 CROSSWAYS BLVD, Chesapeake, Virginia, 23320 , Chesapeake , US
1-757-2138200

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Pets allowed

Facilities

Fitness facilities
Front entrance ramp
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Gift shops or newsstand
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Comfortable beds
Cons:
Issues with staff attitude
Noise levels at night

Categories

Cleanliness
8.59
Most reviews mentioned clean rooms and well-maintained facilities.
Service
8.37
Good initial service mentioned, but issues with staff in some reviews.
Location
8.8
Convenient location with easy access to highways and nearby shops.
Room Quality
8.75
Rooms were described as comfortable and clean regularly.
Amenities
8.58
Basic offerings were met, though some guests desired more.
Value for Money
8.54
Guests felt the stay was worth the cost based on comfort.
Food and Beverage
8.5
Breakfast was mentioned as basic but satisfactory.
Overall Experience
8.66
Overall, guests reported positive experiences with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:29

Property Description

Modern Amenities
Take advantage of the fitness center and enjoy wireless internet access in the guestrooms. Gift shops and newsstands are also available for your convenience.

Convenient Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is provided onsite for all guests.

Prime Location
Stay at TRU by Hilton Chesapeake, VA in Greenbrier East, and have easy access to nearby attractions like the Greenbrier Mall and Virginia Beach Town Center. Explore the city knowing you're just a short drive away from popular destinations.

Book your stay at TRU by Hilton Chesapeake, VA now and experience comfort and convenience during your visit!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.6
Based on 164 reviews
Cleanliness: 8.59
Service: 8.37
Location: 8.8
Room Quality: 8.75
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.5
Overall Experience: 8.66
K
Keana
10
Pros:

Love the rooms here. The aesthetic is just everything if I had nothing to I would have just stayed there to enjoy it all. Definitely staying again.

2025-10-11 • via Nuitee
C
Carol
10
Pros:

Everything was quiet, parking was safe, I do have handicap parking so I was in the front.

2025-10-07 • via Nuitee
D
Darren • partner
10
Pros:

Nice cl an affordable stay

2025-10-06 • via Nuitee
T
Tyler • family
10
Pros:

Staff | breakfast | room design

2025-10-05 • via Nuitee
J
Johnny
10
Pros:

Stayed at a terrible hotel for 3 days, this place was heaven compared to them. Nice staff, nice rooms, nice environment, plenty of convenient places around the hotel. Would highly recommend staying here

2025-10-04 • via Nuitee
R
Rod
6
Pros:

Good

2025-10-02 • via Nuitee
B
Brian
6
Pros:

No towels in room had to go to lobby to get towels only received 2

2025-10-01 • via Nuitee
V
Victoria • partner
6
Pros:

The staff were okay but not very friendly. There are no laundry facilities which is very inconvenient for guests. The doors are locked from 7pm-7am which is inconvenient if you want to have food delivered. The worst part was the cleanliness of the room. They didn’t clean under the bed at all and there was A LOT of hair and dirt. There was hair and dust on the furniture as well. No extra towels are provided so each guest only has one set. The facility is pet friendly which is great but with the lack of cleanliness it made me feel uncomfortable having my pet there. Overall, the stay was okay but they could certainly improve these areas to make it more convenient and comfortable for guests.

2025-10-01 • via Nuitee
S
Saiid
10
Pros:

Very good

2025-09-29 • via Nuitee
B
Barbara
8
Pros:

Friendly

2025-09-26 • via Nuitee
D
Darlene • family
6
Pros:

If you don’t have plates they will not give them to you. Also I asked for an extra blanket and wasn’t given one my son had to go downstairs and get one.

2025-09-25 • via Nuitee
S
Sharon
10
Pros:

Upon arrival I was great by both people that were checking others in. I had trouble with my door lock. I called and was immediately told what I needed to do . This is my 2nd time staying there.

2025-09-23 • via Nuitee
K
kenneth • family
10
Pros:

Just nice clean and friendly

2025-09-22 • via Nuitee
E
Eugene
10
Pros:

Easy on and off the highway

2025-09-19 • via Nuitee
F
Fritz
8
Pros:

I do not understand why my folio had a Las Vegas address.

2025-09-19 • via Nuitee
B
Brianna • family_with_children
4
Pros:

More of a party hotel than family friendly. Would not recommend staying here if you have kids with you, as they will most likely be woken up many times due to loud music and people screaming out in the parking lot. Other than a sleepless night, the hotel itself was fine but the staff was not the friendliest.

2025-09-14 • via Nuitee
M
Mari
10
Great stay
Pros:

Very comfortable and friendly! Air worked get bed very comfy and nice clean bathroom! Great stay!

2025-09-13 • via Nuitee
J
Jeffrey
8
Pros:

Good option for Chesapeake/Hampton Roads area for business travel

2025-09-12 • via Nuitee
R
Roberto • family
6
Pros:

Shops near by friendly staff

2025-09-03 • via Nuitee
J
Jill
8
Pros:

Nice clean room, easy check in and out, friendly staff, good price.

2025-09-02 • via Nuitee