Holiday Inn Express & Suites Mansfield - Ontario by IHG

Hotels
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Holiday Inn Express
8.8 (193 reviews)
1075 Guest Court , Mansfield , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Quiet
Comfortable beds
Darkening blinds
Nearby restaurant options
Cons:
Slow elevators
Small/overcrowded pool with poor supervision
Limited breakfast options
Noise from teenagers/running in halls
Rude front desk interaction (isolated incident)
Pull-out bed difficult to open
Price may be high for a single night

Categories

Cleanliness
9.4
Multiple reviewers repeatedly praised how clean the hotel and rooms were ('very clean', 'how clean the hotel and rooms were'), indicating a strong positive sentiment for cleanliness.
Service
8.8
Service sentiment is mixed: many comments note friendly staff, but at least one report describes a rude front desk response and staff not adequately addressing noise complaints. Overall slightly above standard due to generally friendly interactions.
Location
9.3
Several reviewers called the location convenient for events and near restaurants, making location a clear positive ('very convenient', 'good location', 'lots of restaurant choices close by').
Room Quality
9
Rooms described as comfortable with darkening blinds and comfortable beds, though one mention of a difficult-to-open pull-out bed and AC placement indicates a minor room-quality issue.
Amenities
7.8
Amenities received negative notes: pool was described as very small and overcrowded (unsupervised teens), and that negatively affected stays; this lowers the amenities score below the hotel average.
Value for Money
8.3
Value sentiment is slightly below average: one reviewer questioned the price for a one-night stay, while others did not strongly comment on value, yielding a modestly reduced score.
Food and Beverage
8.2
Breakfast options were described as limited by at least one reviewer, which is a direct negative on food/beverage offerings despite other guests not flagging major issues.
Overall Experience
9.6
Overall impressions skew positive with many 'great' and 'very enjoyable' comments; however, some guests had unpleasant stays due to overcrowded pool/rowdy teens and isolated service problems. Net sentiment is notably positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:15

Property Description

Indulge in Relaxation:
Unwind in the indoor pool and stay active in the fitness centre for a rejuvenating experience during your stay at Holiday Inn Express & Suites Mansfield - Ontario.

Convenient Services:
Benefit from the 24-hour front desk and start your day right with a hearty buffet or continental breakfast provided by the hotel.

Accessible Location:
Explore with ease as the John Glenn Columbus International Airport is conveniently located just 111 km away from the property.

Book now to experience comfort and convenience at its finest with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 193 reviews
Cleanliness: 9.4
Service: 8.8
Location: 9.3
Room Quality: 9
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.2
Overall Experience: 9.6
K
Kevin E • family_with_children • us
8
2026-08-24 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Very enjoyable
Pros:

Cleanliness and friendliness

Cons:

Elevators were slow

2026-07-04 • via Nuitee
B
Breona • family_with_children • us
5
Not the hotels fault, but we didn’t enjoy our stay.
Pros:

Cleanliness, location, staff

Cons:

Pool size, it was very small. Breakfast options were pretty limited. When we stayed, there was a baseball tournament so the hotel was overcrowded by teenage boys that were in the pool unaccompanied by any adults, they were very rude and rough with my children. When their parents were located, they did nothing. I felt like my children and I had to stay in our room because these boys were running through the halls. staffed did nothing. I’m not really sure what they could’ve done but the stay overall wasn’t pleasant although the location was very nice.

2026-06-11 • via Nuitee
C
chaundra • extended_group • us
10
Pros:

Very clean, friendly staff, good location for going to show over in Mansfield. Lots of restaurant choices close by. Quiet. Great room
Darkening blinds.

Cons:

Nothing except maybe the price for one night stay

2026-05-31 • via Nuitee
B
Brenda • couple • us
10
Great!!!!
Pros:

Quiet

Cons:

Quiet

2026-05-31 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-05-04 • via Nuitee
J
John • couple • us
9
2026-04-27 • via Nuitee
B
Boiko • couple • us
10
2026-04-07 • via Nuitee
C
Courtney • couple • us
10
Nice stay. Comfortable and quiet.
Pros:

Nice hotel. Comfortable beds. Very clean.

Cons:

The pull out bed was hard to open because of the location of the air conditioner.

2026-03-28 • via Nuitee
D
Douglas • couple • us
9
2026-03-24 • via Nuitee
S
Shonna • couple • us
10
I had a great experience staying at the Holiday Inn Express in Mansfield, Ohio. From the moment I arrived, the staff was
Pros:

How clean the hotel and rooms were.

Cons:

Everything was great

2026-03-23 • via Nuitee
A
Anna • family_with_children • us
10
Pros:

It was good

Cons:

Nothing everything was clean and everyone was so nice

2026-03-17 • via Nuitee
J
Jabrion • family_with_children • us
10
2026-03-16 • via Nuitee
K
Karen • couple • us
10
2026-03-16 • via Nuitee
D
DZSTL1 • couple • us
10
Great Stat
Pros:

Location and Staff

Cons:

All was good

2026-03-06 • via Nuitee
J
Jesse • family_with_children • us
10
“The location was very convenient.”
Pros:

The place was perfect, I would say. The most important thing was how clean it is.

2026-02-26 • via Nuitee
A
ANGELA • couple • us
1
Miserable
Pros:

We had called to the office with noise complaints of kids running in the hall. This continued up until 10:20 pm. When I finally made the last call, the front desk worker was rude to me about it. She said they already talked with them and there wasn't nothing really they could do but she would go talk to them again. I even told her and the man before what room they were in.

Cons:

Front desk was rude and the noise of kids running when we were trying to sleep.

2026-02-23 • via Nuitee
K
Karen • couple • us
10
2026-02-09 • via Nuitee
H
Harvey J.r • couple • us
10
2026-01-23 • via Nuitee
G
Gregory • family_with_children • us
7
2026-01-19 • via Nuitee