Tru by Hilton Jacksonville West I 295

Hotels
•
Tru by Hilton
8.5 (364 reviews)
4142 Perimeter Industrial Pkwy W , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Cons:
Mediocre breakfast
Some furniture design issues

Categories

Cleanliness
8.14
Cleanliness was appreciated, but some mentions of cleanliness issues in other reviews.
Service
9.11
Positive mentions of staff being friendly and accommodating.
Location
8.65
Mentioned as good but with some safety concerns due to proximity to truck stop.
Room Quality
8.1
Rooms were clean but some complaints about furniture design and amenities.
Amenities
8.63
Some amenities were lacking, like insufficient microwaves and basic items in the room.
Value for Money
8.59
General sentiment indicates fair pricing for the quality of stay.
Food and Beverage
7.64
Breakfast received mixed reviews with mediocrity mentioned; could improve.
Overall Experience
9.11
Overall a positive experience with mentions of room satisfaction and clean facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:20

Property Description

Convenient Location
Situated 5.3 km from Amtrak Station-JAX, Tru by Hilton Jacksonville West I 295 offers easy access to transportation hubs.

Modern Amenities
Enjoy the outdoor swimming pool, free WiFi, and comfortable rooms with air conditioning and cable TV.

Nearby Attractions
Explore Jacksonville Zoo Gardens and Florida Theatre just a short distance away.

Book now for a relaxing stay at Tru by Hilton Jacksonville West I 295 with free private parking and a welcoming shared lounge.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 364 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
A
Ausjah • couple • us
10
2026-02-11 • via Nuitee
A
AJ • couple • us
10
2026-01-30 • via Nuitee
D
Dawn • couple • us
9
2026-01-29 • via Nuitee
R
Rozanne • family_with_children • us
10
Pros:

Staff

2026-01-28 • via Nuitee
J
James • solo_traveller • us
4
I won’t stay there again
Pros:

Close to highway

Cons:

Far from good restaurants. Small rooms. Limited amenities

2026-01-24 • via Nuitee
D
Dina B • couple • us
8
Location,Sleep accommodations and Breakfast was great for price through Booking.com
Pros:

Breakfast offered Hot waffles,sausage links,and eggs; other bread options(bagels,wheat and white) with toaster available;kept clean and neat;
Rooms large , clean and beds comfortable ;slept well
Parking safe ;well lit at night
staff very attentive upon arrival for check in and when checking out

Cons:

Noise level of Air unit elevated; no directions for air or heat in room
Everything else was good

2026-01-21 • via Nuitee
C
Claudinei • couple • br
7
Bom, mas afastado !
Pros:

O prédio é novo e o café da manhã é bem razoável, acima da média dos hotéis populares

Cons:

O Hotel fica numa região afastada, isolada de tudo. Não tem comércio perto o que dificulta bastante para os turistas.

2026-01-20 • via Nuitee
M
Michael • solo_traveller • us
10
2026-01-20 • via Nuitee
S
Sophia • solo_traveller • us
8
Lost pillow
Pros:

Cleanness

2026-01-20 • via Nuitee
D
Dee • couple • us
10
2026-01-19 • via Nuitee
R
Rachel • extended_group • us
10
It was clean, comfortable, and cozy. Amenities in room could have been better.
Pros:

Clean, comfy, all you need for a basic overnight stay

Cons:

TV. I would have liked to be able to cast my phone or login to other streaming services. No microwave for me to eat my leftovers.

2026-01-19 • via Nuitee
C
Charles • couple • us
10
Perfect
Pros:

Customer service

Cons:

No problem

2026-01-19 • via Nuitee
R
Regina • family_with_children • us
10
Pros:

Great location. Super clean and such a comfortable bed. This will be our go to when traveling through Jacksonville.

2026-01-19 • via Nuitee
L
Lynda • couple • us
9
Pros:

Close to interstate.

2026-01-14 • via Nuitee
C
Cindy • couple • us
9
2026-01-12 • via Nuitee
M
Mashara • family_with_children • us
10
2026-01-10 • via Nuitee
B
Bee • couple • us
10
Pros:

Clean and very helpful staff

Cons:

Everything was beyond my expectations

2026-01-08 • via Nuitee
S
Sylvia • couple • us
10
The property was clean, modern and well maintained. The convenience of the location right off of I295 which may traveli
Pros:

The property was clean, modern and well maintained the lobby was bright, and the staff was welcoming and attentive. I also appreciate the convenient location right off of I295 which may traveling in and out of the area easy.

Cons:

There wasn’t anything I disliked about my stay no complaints.

2026-01-07 • via Nuitee
L
Laverne • couple • us
8
Nice concept
Pros:

Fresh coffee in lobby.
Good breakfast.
No carpet.
Hand soap in bathroom.

Cons:

Shower needed more maintenance. Signs of rust or hard water stains.

2026-01-06 • via Nuitee
V
van Dams • solo_traveller • us
8
Pros:

De ligging van het hotel.

Cons:

Geen klachten

2026-01-02 • via Nuitee