Tru by Hilton Jacksonville West I 295

Hotels
•
Tru by Hilton
8.5 (411 reviews)
4142 Perimeter Industrial Pkwy W , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Cons:
Mediocre breakfast
Some furniture design issues

Categories

Cleanliness
8.14
Cleanliness was appreciated, but some mentions of cleanliness issues in other reviews.
Service
9.11
Positive mentions of staff being friendly and accommodating.
Location
8.65
Mentioned as good but with some safety concerns due to proximity to truck stop.
Room Quality
8.1
Rooms were clean but some complaints about furniture design and amenities.
Amenities
8.63
Some amenities were lacking, like insufficient microwaves and basic items in the room.
Value for Money
8.59
General sentiment indicates fair pricing for the quality of stay.
Food and Beverage
7.64
Breakfast received mixed reviews with mediocrity mentioned; could improve.
Overall Experience
9.11
Overall a positive experience with mentions of room satisfaction and clean facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:20

Property Description

Convenient Location
Situated 5.3 km from Amtrak Station-JAX, Tru by Hilton Jacksonville West I 295 offers easy access to transportation hubs.

Modern Amenities
Enjoy the outdoor swimming pool, free WiFi, and comfortable rooms with air conditioning and cable TV.

Nearby Attractions
Explore Jacksonville Zoo Gardens and Florida Theatre just a short distance away.

Book now for a relaxing stay at Tru by Hilton Jacksonville West I 295 with free private parking and a welcoming shared lounge.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 411 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
R
Rhonda • family_with_children • us
10
2026-06-07 • via Nuitee
N
Nicola • solo_traveller • gb
8
2026-06-06 • via Nuitee
R
Ricky • couple • us
10
2026-06-04 • via Nuitee
I
Ivett • couple • us
10
2026-06-04 • via Nuitee
T
Tara • solo_traveller • us
9
Very friendly staff. They are there if you need them as well give you the privacy you need.
Pros:

Very cleanly

Cons:

Activities on property,if you didn’t want to get out

2026-06-03 • via Nuitee
O
ofosusam • couple • us
9
Good Value, Clean facility, decent amenities. Highly recommended.
Pros:

breakfast was great. good selections. location is a bit out of the way for most attractions and activities in the area, but for my travel it worked just fine, no complaints

Cons:

check in got a little complicated so i could not use the card i used to book the room for final check out, for some reason, and therefore lost some good points. However I have no complaints regarding the quality of my stay at the hotel. it was great. my wife often complains about one thing or the other, but she had no negative comments. keep up the good work

2026-06-01 • via Nuitee
A
AJ • solo_traveller • us
10
2026-05-31 • via Nuitee
P
Patricia • couple • us
9
2026-05-30 • via Nuitee
W
William • solo_traveller • us
8
2026-05-27 • via Nuitee
K
Khaled • solo_traveller • us
6
Cons:

breakfast was very poor cold and the least I ever had anywhere

2026-05-24 • via Nuitee
T
TONY • couple • us
9
2026-05-20 • via Nuitee
J
Justin • couple • us
8
Had a great nights sleep
Pros:

Good location and was very clean

Cons:

Staff at time was hard to find

2026-05-18 • via Nuitee
A
AJ • solo_traveller • us
9
2026-05-17 • via Nuitee
N
Novembre • solo_traveller • us
9
2026-05-16 • via Nuitee
V
Vonda • solo_traveller • us
8
Pros:

It was okay.

Cons:

Mold in bathroom.

2026-05-14 • via Nuitee
J
James • solo_traveller • us
6
2026-05-11 • via Nuitee
T
Taylor • solo_traveller • us
8
Cons:

Ran out of creamer for the coffee

2026-05-09 • via Nuitee
L
linda • extended_group • us
10
We will be back
Pros:

We were not able to have breakfast due to our very early departure and the location was great because I chose it because of the close proximity to the train station. We will be staying there again

2026-05-08 • via Nuitee
K
Keanu • couple • us
1
2026-05-07 • via Nuitee
C
Chris • couple • us
10
2026-05-06 • via Nuitee