Sonder Woods Cove

Cleanliness of the room wasn’t great. The idea and decor is so cute however like others have said there is obvious wear and tear. Dirty walls, sticky floors, stained/dirty flooring in the bathroom area. It was also very small and cramped (which multiple reviews stated). I wouldn’t recommend bringing many bags/suitcases. Parking is also iffy. $30 a night but no guarantee that you will be able to park in the lot at the end of the day. At one point we had to park on the street with metered parking which is kind of annoying after paying for onsite parking. We also had a very strange, bizarre, and unsettling situation happen our first night there with one of the other guests staying there. Sonder was prompt in handling it which I appreciate and it was quickly resolved but it is a con of not having onsite staff there 24/7. Also, apparently there is some sort of “glitch” when booking through booking.com with this property. Or at least that’s what I was told. I selected “pay at property” when I initially booked and ended up having the entire cost charged right away, which was fine. But then about 2 weeks later I was refunded that same amount. When I called to clarify before our trip, they went ahead and charged me the total amount again plus a $100 incidental fee. I confirmed multiple times that there would be no additional charges upon check in (because I was already paying for the incidental fee) but sure enough on the day of check in I was charged ANOTHER $100. I reached out to Sonder, got a little push back, but eventually they refunded me the second incidental fee and were kind and apologetic. Just a lot of back and forth and stress.

It was very difficult to get internet. And waiting for someone to help was a little frustrating. Suggestions…your password is confusing as a lower case L is similar to a capital I.
Also, the neighboring guests were very loud.

Anzahl Kofferverstaumöglichkeit leider sehr begrenzt und eher klein, da es sich um eine Art Schliessfach handelt.
Info: Wer ausschliessich Pool-Ferien machen will, wird hier wahrscheinlich nicht glücklich, da es nur zwei Schirme und keine Liegestühle hat. Normale Stühle sind ausreichend vorhanden.

Check in tech needs some work.

that you had to pay housekeeping?

No one was at the front desk when we checked in a little earlier than 4 pm. As a result, Our room code didn’t work. We called the central reservations number and after waiting for an agent for 10 minutes, she activated the code.
Not having a handicap ramp or elevator is challenging for those who need assistance. I was ok carrying luggage up the steps but my sister who had back surgery had difficulty getting up the stairs to room 25 (we reserved a suite for two people and this room was what was assigned).

No staff on site. They use an app based service and they do not respond for an hour or two, and when they do they are unhelpful. They sold me parking with no space and when we arrived at 1am there was no place for us to park even though we had prepaid.

I wouldn't recommend this as a romantic stay because it's not a beach hotel. There's no housekeeping. Floor was sandy when I got there.