Smart Stay Inn

Hotels
Independent
8 (163 reviews)
1620 N University Ave, Lafayette, Louisiana, 70506 , Lafayette , US

Pets allowed

Facilities

Hardwood flooring in public areas
Free WiFi
24-hour front desk
Multilingual staff
Smoke-free property
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Housekeeping on request
See all facilities

Review Highlights

Pros:
Clean rooms in some instances
Friendly staff
Cons:
Dirty rooms
Poor management
Limited amenities

Categories

Cleanliness
7.09
Numerous complaints about dirty rooms and hygiene issues.
Service
9.06
Mixed experiences; some have praised staff friendliness, while others reported poor management.
Location
8.1
Some reviews mentioned feeling unsafe due to loitering around the property.
Room Quality
8.05
Rooms received criticism for being basic and having issues like odor and maintenance.
Amenities
6.08
Limited amenities, often not stocked; several amenities reported as broken or unclean.
Value for Money
9.54
Some reviewers felt the price was reasonable, but this is offset by the poor conditions.
Food and Beverage
6.09
Reports of lacking basic food amenities like coffee.
Overall Experience
10
Individuals had decent experiences but highlighted multiple significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:03

Property Description

Welcome to Smart Stay Inn, your perfect retreat in the heart of Lafayette!

Comfortable Accommodations
Relax in one of our 122 air-conditioned rooms, complete with microwaves and LCD televisions. Enjoy satellite programming and stay connected with complimentary wireless internet access throughout the property.

Convenient Amenities
Our 24-hour front desk and multilingual staff are here to cater to your needs. With free self-parking and a vending machine on-site, you can enjoy a hassle-free stay.

Ideal Location
Strategically located near attractions like Cajundome, Northgate Mall, and various parks, a world of excitement is just a short drive away.

Book your stay at Smart Stay Inn today for an unforgettable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 163 reviews
Cleanliness: 7.09
Service: 9.06
Location: 8.1
Room Quality: 8.05
Amenities: 6.08
Value for Money: 9.54
Food and Beverage: 6.09
Overall Experience: 10
P
Pauline couple fr
1
Désastreux
Pros:

Rien

Cons:

Chambre sale, draps sales, de la poussière et nourriture des séjours précédents restants.
Chambre très bruyante comme si vous dormiez sur l’autoroute. Il a fait aussi froid que dehors, le chauffage marche très mal.

2026-01-30 via Nuitee
J
Jared solo_traveller us
8
2026-01-23 via Nuitee
H
Hill extended_group us
4
Pros:

Quite property with friendly front counter staff

Cons:

The roaches crawling on the bed or the floor under the bed not being swept or mopped the sheets had stains and ac took a minute too cool the roomv

2026-01-23 via Nuitee
S
Stephen couple us
4
2026-01-19 via Nuitee
D
Doug solo_traveller us
7
2026-01-19 via Nuitee
J
Jaylynn solo_traveller us
10
2026-01-19 via Nuitee
B
bart couple us
1
The old saying you get what you pay for pretty much sums this place up. It’s a dump
Cons:

Room reeked of cigarette smoke and incense. The floor was filthy and was covered with condensation after just a few hours of being in the room. Shower was setup backwards so you had to select cold to get hot water. Front desk was very familiar with the issue as it was the first thing they suggested when called about the hot water not working. We would have gone somewhere else if it wasn’t so late by the time we got to the hotel. I would not stay there again if it were free

2026-01-19 via Nuitee
E
Evan solo_traveller us
10
Expectations far exceeded, a great value with no downsides or catches!
Pros:

The room was very clean and recently remodeled (especially the bathroom and shower!), the bed was comfortable, the AC was cold, and the Wi-Fi was fast. All for an extremely reasonable and affordable price. The location was fine, not sketchy at all like some other motels, and close to everything I needed. Really, if you're just looking for a place to comfortably sleep at night, this place is a fantastic value.

Cons:

Checking in through the bank-teller style window was a little odd, but I understand it, and it didn't really bother me or inconvenience me in any way.

2026-01-19 via Nuitee
P
Payton solo_traveller us
3
2026-01-19 via Nuitee
A
Alicia couple us
5
This was not my idea of a 7.5 star rating! I won’t be booking there again! I wish I would have taken pictures!
Pros:

The outside was clean and maintained very well. The wall decor in the room was nice.

Cons:

The room didn’t have a fire alarm! The floors sweat the entire time. The bedding was thin and had cigarette holes in the blankets. The tub filled with water while taking a shower so the drainage system isn’t great. We booked a two bed room and only one of the beds sheets were clean. The bath towels weren’t clean, thank God I had my own!

2026-01-19 via Nuitee
L
Lee couple us
6
Pros:

I like the location of it

Cons:

I didn’t like how the staff was refusing to help and work with us, and had people staying there with guns walking around outside

2026-01-19 via Nuitee
J
Jeff family_with_children us
7
2026-01-18 via Nuitee
Y
Yohanita solo_traveller us
5
It was good, just some things I didn’t like
Pros:

I like the bed, the balcony, etc.

Cons:

How there was a big pee stain on the bed when I got back, there was rattling on my hotel doorknob too, how some things fell apart(the blood stains on the inside of the door), it was non-refundable

2026-01-10 via Nuitee
J
John solo_traveller us
1
2026-01-09 via Nuitee
R
Rosuel couple us
3
Good If nothing else is available.
Pros:

Quite.

Cons:

Roof was leaking tub paint was pulled up literally pealing off the tub in the. Towels were often unavailable, staff never came by to even ask to clean.

2026-01-09 via Nuitee
P
Pamela couple us
6
2026-01-08 via Nuitee
L
lorenzo solo_traveller it
1
2026-01-03 via Nuitee
L
Louis Fernando couple us
7
2025-12-19 via Nuitee
M
Martino couple it
8
2025-12-18 via Nuitee
E
Elizabeth couple us
1
2025-12-15 via Nuitee