Home2 Suites By Hilton Phoenix Downtown

Hotels
•
Home2 Suites by Hilton
8.8 (1071 reviews)
125 E Jackson St , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
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Review Highlights

Pros:
Great location near sports venues
Friendly and helpful staff
Spacious and comfortable rooms
Good breakfast options
Cons:
High valet parking fees
Check-in delays and cleanliness issues

Categories

Cleanliness
7.94
Several reviews noted poor room cleanliness and foul odors.
Service
9.41
Staff were described as friendly and helpful, despite some check-in inconveniences.
Location
9.45
The hotel is conveniently located near the stadiums and downtown amenities.
Room Quality
8.4
Rooms are spacious and comfortable, though some issues with cleanliness were reported.
Amenities
8.93
Valet service and breakfast options were appreciated, despite parking costs.
Value for Money
8.39
Some guests felt the parking fees were excessive compared to the hotel price.
Food and Beverage
8.94
Complimentary breakfast options received positive feedback.
Overall Experience
8.91
Despite a few setbacks, guests had a generally positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:56

Property Description

Modern Rooms with Kitchenettes - Enjoy the convenience of flat-screen TVs, kitchenettes, and comfortable accommodations at Home2 Suites By Hilton Phoenix Downtown.

Complimentary Breakfast Options - Start your day right with a delicious buffet, continental, or American breakfast offered at the hotel.

Convenient Location near Major Attractions - With Copper Square, Phoenix Convention Center, and Footprint Center nearby, you'll have easy access to explore the best of Phoenix during your stay.

Book now and experience comfort and convenience at Home2 Suites By Hilton Phoenix Downtown.

Important information:

When traveling with pets, please note that an extra charge will applies with details : 1-4 nights $75 and 5+ nights $125
Please note that this property has valet parking onlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 1071 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
B
B.J • couple • us
7
Amanda was great. She assisted us with our needs & also gave us recommendations on things to do.
Pros:

I liked everything overall

Cons:

Nothing I could think of

2026-02-12 • via Nuitee
R
Robert • family_with_children • de
8
Top-Lage für einen Besuch der Phoenix Suns
Pros:

Top-Lage, große Zimmer

Cons:

Einfaches Standard-Frühstück

2026-02-11 • via Nuitee
J
Joselo • couple • mx
10
Pros:

Room, lobby, people was really nice, kind

Cons:

There is not parking

2026-02-11 • via Nuitee
D
Dragan • couple • us
10
2026-02-09 • via Nuitee
R
Rubio • family_with_children • us
10
Pros:

We stayed there for an NBA basketball game taking place across the street (Go HEAT!). The location is very convenient. The place was clean & the staff was nice. Breakfast setup was yummy too!

2026-01-30 • via Nuitee
C
Cheryl • couple • us
4
Pros:

Not much really.

2026-01-28 • via Nuitee
J
Juan • family_with_children • mx
10
2026-01-27 • via Nuitee
D
David • family_with_children • it
9
Pros:

Davanti a Mortgage Matchup Center, quindi perfetto come appoggio per partita NBA, comodo per aeroporto, buona colazione, utile il servizio di parcheggio.

2026-01-26 • via Nuitee
A
Amber • family_with_children • us
7
Pros:

Location was great for us to go to the symphony. Staff was very nice and helpful

Cons:

our room was not very clean when we arrived. You could see the counters had not been cleaned and the shower was a questionable

2026-01-24 • via Nuitee
M
Michael • solo_traveller • us
9
Comfortable, convenient, affordable stay.
Pros:

The location, cleanliness, price.

Cons:

I eat kosher, it would have been nice to have a alternative protein for breakfast (Turkey, beef, chicken)

2026-01-21 • via Nuitee
H
Hau • family_with_children • us
10
Good
Pros:

Good

Cons:

The valet parking

2026-01-20 • via Nuitee
B
Brian • solo_traveller • us
8
2026-01-19 • via Nuitee
R
Ruben • couple • us
10
2026-01-19 • via Nuitee
L
Lola • couple • us
10
2026-01-19 • via Nuitee
I
Irma • extended_group • us
10
Comfy stay.
Pros:

I was sad they didn’t have a pool, but was happy that overall stay was great.

Cons:

Everything

2026-01-19 • via Nuitee
D
Diana • solo_traveller • us
9
2026-01-19 • via Nuitee
P
Peter • family_with_children • us
10
Pros:

Good

2026-01-19 • via Nuitee
E
erasmo • family_with_children • us
10
2026-01-19 • via Nuitee
J
James • family_with_children • us
9
An ideal place to stay with a family.
Pros:

It’s a great place for a family to stay.

Cons:

Everything was great. No complaints. It was our fourth time staying in a Home 2Suites in the last two years. We love the gym and the breakfasts!

2026-01-17 • via Nuitee
R
Rachel • extended_group • us
10
Pros:

Location and very comfortable beds

Cons:

The room wasn’t very clean. The carpet turned our socks black and there were finger prints on all the surfaces especially the door.

2026-01-13 • via Nuitee