Tru By Hilton Brooklyn

Hotels
Tru by Hilton
8.2 (461 reviews)
529 President Street , Brooklyn , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Pest issues
Limited breakfast options

Categories

Cleanliness
7.91
Cleanliness was highlighted positively in some reviews, but negative mentions about pests led to a lower score.
Service
8.88
Service was generally well-reviewed, with mentions of helpful and friendly staff.
Location
8.92
The hotel’s location near the cruise port and Brooklyn attractions was frequently praised.
Room Quality
7.87
Room size and condition received mixed feedback, with notes on dated linens and small space.
Amenities
8.4
Amenities like the workout room and breakfast area received moderate praise, but some items were lacking.
Value for Money
7.36
Several guests expressed concerns that the hotel was overpriced for the quality received.
Food and Beverage
7.91
Breakfast options were described as limited and overly sugary, affecting the overall rating.
Overall Experience
8.38
Positive reviews about the overall stay were noted, making it a good choice despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Modern Accommodations
Enjoy stylish and comfortable rooms at Tru By Hilton Brooklyn, designed to make your stay relaxing and convenient.

Convenient Location
Located just a stone's throw away from top attractions like Barclays Center and Brooklyn Bridge, explore the best of Brooklyn with ease.

24-Hour Service
Our dedicated staff is available around the clock to assist you, ensuring a seamless and enjoyable stay at our 3-star hotel.

Experience the vibrant neighborhood of Gowanus during your stay at Tru By Hilton Brooklyn. Book now and make the most of your Brooklyn getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 461 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
S
Shaun solo_traveller gb
10
Loved it. Would gladly stay again.
Pros:

It was nice and clean, and everything was like new. Very close to the subway line, with easy access to Manhattan and Brooklyn. I read negative comments about the breakfast before arriving, but I do not agree - the breakfast was great.

Cons:

There was nothing that I didn’t like.

2026-03-25 via Nuitee
S
Shoaib family_with_children sa
7
2026-03-23 via Nuitee
S
Shoaib solo_traveller sa
7
2026-03-23 via Nuitee
S
Shoaib solo_traveller sa
7
2026-03-23 via Nuitee
D
Didelin couple us
10
Exceptional
Pros:

The hotel was clean, staff was attentive and helpful. Manager checked in a couple of times during our stay. All requests were answered promptly. Rooms were well maintained. Breakfast was great with good variety. The train station was 3 mins walking distance and took us uptown and downtown easily.

Cons:

Would not change a thing. Everything was great!

2026-03-23 via Nuitee
R
Roxanne couple us
10
Great find in Brooklyn!
Pros:

I loved the lounge area in the cellar. The furniture was designed with various comforts in mind. Conveniently, especially after the continental breakfast, there is a 24-hour gym directly across from the lounge area to where you could exercise.
My husband and I loved the breakfast option.
The rooms are beautiful!
I love the fragrances of the honey sugar soap and lotion.
Housekeeping and reception was very nice!

Cons:

How limited the space was for parking especially for the price ($40.00 per day).

2026-03-16 via Nuitee
D
Daniela solo_traveller us
9
Really nice stay, will be back.
Pros:

Easily accessible, clean property with onsite parking

Cons:

Breakfast could be better.

2026-03-15 via Nuitee
F
Fan couple us
8
2026-03-13 via Nuitee
D
Debbie couple gb
8
2026-03-06 via Nuitee
M
Michele couple us
8
Good breakfast, reasonable price for Brooklyn
Pros:

Breakfast had some good options - eggs, bagels, cereal, waffles. Nice that there was coffee and tea all day. The bed was comfortable, and we could control the room temperature.

Cons:

The room was quite small and bare bones. It was a tight squeeze with two adults and luggage, but it was adequate. When we arrived to check in at about 9 pm, there was no one at the front desk for at least 5 minutes.

2026-03-06 via Nuitee
S
Shushanna couple us
9
Pros:

Clean. Well kept. Decent breakfast. Good coffee. Friendly staff

Cons:

The people staying in the room next to me were playing loud rap music.

2026-03-02 via Nuitee
J
John solo_traveller us
2
Terrible terrible location. The area is literally a dump with garbage and rats everywhere
Pros:

Nothing

Cons:

Took me 45 mins to find parking. Guy at the desk told me to just keep driving in circles and good luck. The area is an absolute dump I didn’t feel comfortable walking the streets. The view from my room was a back alley with trash.

2026-03-02 via Nuitee
L
Luis Angel solo_traveller mx
9
2026-02-23 via Nuitee
L
Lingchuan couple us
9
Comfortable and convenient.
Pros:

First,it is quiet in the room, it is good for sleeping. Second, it is very close to the subway. Third, the best part is that there is a great public space on the c floor. It is a huge space and it is comfortable. People may stay there and drink some coffee or tea anytime. Fourth, the facilities are almost new. Fifth, their staff, no matter the front desk or the people on c floor are polite and friendly. In addition, the breakfast there is reasonable.

Cons:

There is no exhaust fan in the bathroom. There is a little smell there some time.Anyway, it is not a big deal.

2026-02-13 via Nuitee
N
nick couple us
9
Great stay in a Brooklyn, easy connection TO JFK
Pros:

Location, R train station on the corner. 24 hour common area with coffee, etc nice touch. Super hot water.

Cons:

Breakfast was only ok

2026-02-10 via Nuitee
R
Rebecca couple us
10
2026-02-09 via Nuitee
R
Rebeca solo_traveller mx
10
Great hotel ! Would recommend
Pros:

A nice clean hotel, very low key but perfect for what you need. The property is very interactive during your stay asking if you need anything etc. breakfast was very good and the kitchen staff was so nice!

2026-02-09 via Nuitee
I
isabelle couple us
9
2026-01-31 via Nuitee
C
Candace family_with_children us
5
The stay was nice . Staff was nice also. Just the shower had hair in it and the linen was dirty.
Pros:

It’s was close to an even I was going too.

Cons:

It wasn’t cleaned properly and the bed sheets had stains.

2026-01-27 via Nuitee
N
Ngo solo_traveller us
1
Cons:

Too loud. Thin walls

2026-01-26 via Nuitee