Tru By Hilton Brooklyn

Hotels
Tru by Hilton
8.2 (489 reviews)
529 President Street , Brooklyn , us

Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Pest issues
Limited breakfast options

Categories

Cleanliness
7.91
Cleanliness was highlighted positively in some reviews, but negative mentions about pests led to a lower score.
Service
8.88
Service was generally well-reviewed, with mentions of helpful and friendly staff.
Location
8.92
The hotel’s location near the cruise port and Brooklyn attractions was frequently praised.
Room Quality
7.87
Room size and condition received mixed feedback, with notes on dated linens and small space.
Amenities
8.4
Amenities like the workout room and breakfast area received moderate praise, but some items were lacking.
Value for Money
7.36
Several guests expressed concerns that the hotel was overpriced for the quality received.
Food and Beverage
7.91
Breakfast options were described as limited and overly sugary, affecting the overall rating.
Overall Experience
8.38
Positive reviews about the overall stay were noted, making it a good choice despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Modern Accommodations
Enjoy stylish and comfortable rooms at Tru By Hilton Brooklyn, designed to make your stay relaxing and convenient.

Convenient Location
Located just a stone's throw away from top attractions like Barclays Center and Brooklyn Bridge, explore the best of Brooklyn with ease.

24-Hour Service
Our dedicated staff is available around the clock to assist you, ensuring a seamless and enjoyable stay at our 3-star hotel.

Experience the vibrant neighborhood of Gowanus during your stay at Tru By Hilton Brooklyn. Book now and make the most of your Brooklyn getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 489 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
R
Ramos solo_traveller pt
9
2026-07-19 via Nuitee
R
Ramos solo_traveller pt
9
2026-07-19 via Nuitee
R
Ramos solo_traveller pt
9
2026-07-19 via Nuitee
K
Konrad couple pl
10
2026-07-15 via Nuitee
J
Javed Khan couple us
10
Very nice hotel and exceptional staff
Pros:

The hotel was clean. Staff were exceptional. Location was perfect as it was very close to the Union Street subway station. We requested for late checkout and our request was immediately accepted. Nice healthy breakfast. Gym was very basic but acceptable. Overall our experience of staying at this hotel was really good. Would definitely stay again at this hotel if I ever go back to NYC again.

Cons:

Can't think of anything as of now.

2026-06-26 via Nuitee
L
Loreley solo_traveller us
9
2026-06-21 via Nuitee
C
Christina extended_group us
1
2026-06-19 via Nuitee
B
Bottomley solo_traveller us
2
Cons:

Flush lasted for five minutes. Loud, smelt like cat pee

2026-06-17 via Nuitee
D
Darshana family_with_children us
8
2026-06-10 via Nuitee
B
barney family_with_children us
10
2026-06-08 via Nuitee
P
Peter solo_traveller si
8
2026-06-08 via Nuitee
L
Lenore solo_traveller us
8
Well designed, would stay there again.
Pros:

The room had everything I needed in it, and it was thoughtfully planned with some touches that much fancier hotels do not have. A small wall of hooks, a place to sit down to takeoff shoes and so forth, reading lights by the side of the bed that you could angle the way you wanted, and a tiny fridge. all arranged well. The television was easy to control. The shower was easy to turn on and off. I got fresh towels each day. The staff were extremely nice.

Cons:

The LED lighting was very cold and gray. Much warmer LED lights are available in the 2700 range. The bed was comfortable, but it took up almost all of the room. It was fine for me, but would not be for two people. The breakfast wasn’t very good. The pancake machine was broken. Instead of having a big display of different foods, which aren’t very good I suggest providing the usual coffee, tea, hard boiled eggs, yogurt in different flavors and granola or cereal, and leave it at that.

2026-06-05 via Nuitee
R
richard family_with_children us
8
2026-06-02 via Nuitee
C
Constance family_with_children us
10
2026-06-01 via Nuitee
R
Ruben solo_traveller us
8
2026-05-06 via Nuitee
P
Patricia couple fr
8
Pros:

L emplacement etait très bien à 2 pas du métro.
La salle du petit déjeuner est très grande et agréable

Cons:

La prestation petit déjeuner est bien mais il a manqué de la qualité dans le plat chaud . Champignons ? Tomates cuites ? Saucisses?..

2026-05-02 via Nuitee
R
Ruben couple us
8
2026-04-27 via Nuitee
couple us
8
2026-04-22 via Nuitee
K
Karina family_with_children gb
8
Okay. We are still happy we chooses this place.
Pros:

Spacious room, simple but good enough breakfast, clean towels, big screen tv, breakfast attendant Oscar who kept everything stocked and clean and also super friendly who made us feel welcomed!

Cons:

Little fridge in the room was too loud! I couldn’t sleep properly .

2026-04-19 via Nuitee
C
Cornelius solo_traveller us
9
Pros:

The breakfast was great and our privacy.

Cons:

I wished we had a microwave in our room.

2026-04-15 via Nuitee