Red Roof Inn Charleston - Dunbar

Hotels
•
Red Roof Inn
6.4 (455 reviews)
317 11th Street , Dunbar , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Convenient location
Cons:
Cleanliness issues
No breakfast
Room quality concerns

Categories

Cleanliness
4.11
Several reviews pointed out cleanliness issues, such as dirty towels, unclean rooms, and an overall lack of thorough cleaning.
Service
7.58
Staff was mentioned positively, although some reviews noted that complaints were not addressed effectively.
Location
6.62
Location is convenient, but there are concerns about the neighborhood.
Room Quality
5.07
Reviews highlighted issues with room conditions, such as bad odors and broken fixtures.
Amenities
6.1
Amenities like clean coffee are appreciated, but breakfast services were lacking.
Value for Money
8.06
Despite its shortcomings, guests found the price reasonable for the value offered.
Food and Beverage
7.11
Coffee available was appreciated, but no breakfast served.
Overall Experience
6.58
Mixed feedback; several guests expressed dissatisfaction yet some had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:32

Property Description

Convenient Location:
Located within close proximity to Dunbar Park and South Charleston Museum, our hotel offers easy access to popular attractions.

Comfortable Accommodation:
Relax in our air-conditioned rooms with private bathrooms, free WiFi, flat-screen TVs, and complimentary toiletries for a cozy stay.

Helpful Services:
Our attentive reception staff is available to offer tips on exploring the area, ensuring a pleasant and memorable stay.

To make your visit to Dunbar truly unforgettable, book your stay at Red Roof Inn Charleston - Dunbar today!

Important information:

Deposit Policy: A $100 refundable deposit is required at check-in from all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 455 reviews
Cleanliness: 4.11
Service: 7.58
Location: 6.62
Room Quality: 5.07
Amenities: 6.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 6.58
T
Thomas • solo_traveller • us
1
Cons:

The staff was extremely rude to my handicap father who's missing both of his legs from war.

2026-11-08 • via Nuitee
T
Thomas • solo_traveller • us
1
2026-11-08 • via Nuitee
A
Amy • extended_group • us
8
2026-11-07 • via Nuitee
G
Gharib • couple • us
1
2026-10-18 • via Nuitee
C
Christopher • couple • us
1
Would not let my dog stay there.
Pros:

The place was nasty and dirty

Cons:

Nothing.

2026-10-14 • via Nuitee
M
Martha • couple • us
10
2026-10-10 • via Nuitee
C
Centers • couple • us
10
It was good
Pros:

They could start offering a small breakfast, coffee was always available

Cons:

Could’ve had a small breakfast available

2026-10-09 • via Nuitee
C
Cassondra • solo_traveller • us
1
Should be condemned
Pros:

Nothing

Cons:

Everything

2026-09-16 • via Nuitee
E
ElishaM88 • solo_traveller • us
10
2026-09-15 • via Nuitee
C
Coral • solo_traveller • us
7
Pros:

Friendly staff

2026-09-12 • via Nuitee
V
Vega • couple • us
3
Very bad stay.
Pros:

Pet friendly
Fridge, microwave, coffee maker, iron and ironing table
Clean towels and bedding sheets
Coffee station at lobby
Staff
Free parking
Location

Cons:

Cleanliness (not caring at all)
Bad smell
Paint falling from ceiling
Noisy air conditioning
Air conditioning is not cold as the temperature settings
Outdated
Strange women walking outside and inside the property looking that they are on drugs effects or over medicated, so I didn’t feel safe.

2026-09-12 • via Nuitee
E
ElishaM88 • solo_traveller • us
10
2026-09-12 • via Nuitee
C
Coral • solo_traveller • us
6
2026-09-11 • via Nuitee
L
LYnda • couple • us
7
Good value
Pros:

Clean

Cons:

There were what looked like homeless people walking around parking lot

2026-09-09 • via Nuitee
B
Bryan • family_with_children • us
4
2026-09-04 • via Nuitee
C
Centers • solo_traveller • us
10
2026-09-02 • via Nuitee
O
Omski75 • solo_traveller • us
6
Pros:

Convient place to stay

Cons:

Ceiling was peeling, the housekeeper didn't clean under the bed, and I haven't received my refund back yet. People arguing and slamming doors through the night.

2026-08-24 • via Nuitee
N
Nathaniel • solo_traveller • us
6
2 Weeks, Still no Deposit Refunded
Pros:

All was good.

Cons:

I have been waiting for 2 weeks now to receive back my $100 deposit. I should be able to get back my deposit the moment I check out. This is ridiculous and unethical. Do better

2026-08-20 • via Nuitee
L
Loney • solo_traveller • us
10
Pros:

Roo. Was very clean

Cons:

The pool wasn't open

2026-08-11 • via Nuitee
C
Chase • couple • us
1
Pros:

Nothing.

Cons:

The room wasnt cleaned. There was mold on the bed sheets and dust on the dressers, hairs on the bed indicate the sheets werent even changed. We left and didnt even stay the night we reserved.

2026-08-09 • via Nuitee