Red Roof Inn Charleston - Dunbar

Hotels
•
Red Roof Inn
6.4 (455 reviews)
317 11th Street , Dunbar , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Convenient location
Cons:
Cleanliness issues
No breakfast
Room quality concerns

Categories

Cleanliness
4.11
Several reviews pointed out cleanliness issues, such as dirty towels, unclean rooms, and an overall lack of thorough cleaning.
Service
7.58
Staff was mentioned positively, although some reviews noted that complaints were not addressed effectively.
Location
6.62
Location is convenient, but there are concerns about the neighborhood.
Room Quality
5.07
Reviews highlighted issues with room conditions, such as bad odors and broken fixtures.
Amenities
6.1
Amenities like clean coffee are appreciated, but breakfast services were lacking.
Value for Money
8.06
Despite its shortcomings, guests found the price reasonable for the value offered.
Food and Beverage
7.11
Coffee available was appreciated, but no breakfast served.
Overall Experience
6.58
Mixed feedback; several guests expressed dissatisfaction yet some had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:32

Property Description

Convenient Location:
Located within close proximity to Dunbar Park and South Charleston Museum, our hotel offers easy access to popular attractions.

Comfortable Accommodation:
Relax in our air-conditioned rooms with private bathrooms, free WiFi, flat-screen TVs, and complimentary toiletries for a cozy stay.

Helpful Services:
Our attentive reception staff is available to offer tips on exploring the area, ensuring a pleasant and memorable stay.

To make your visit to Dunbar truly unforgettable, book your stay at Red Roof Inn Charleston - Dunbar today!

Important information:

Deposit Policy: A $100 refundable deposit is required at check-in from all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 455 reviews
Cleanliness: 4.11
Service: 7.58
Location: 6.62
Room Quality: 5.07
Amenities: 6.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 6.58
O
Omski75 • solo_traveller • us
6
Pros:

Convient place to stay

Cons:

Ceiling was peeling, the housekeeper didn't clean under the bed, and I haven't received my refund back yet. People arguing and slamming doors through the night.

2026-08-24 • via Nuitee
N
Nathaniel • solo_traveller • us
6
2 Weeks, Still no Deposit Refunded
Pros:

All was good.

Cons:

I have been waiting for 2 weeks now to receive back my $100 deposit. I should be able to get back my deposit the moment I check out. This is ridiculous and unethical. Do better

2026-08-20 • via Nuitee
L
Loney • solo_traveller • us
10
Pros:

Roo. Was very clean

Cons:

The pool wasn't open

2026-08-11 • via Nuitee
C
Chase • couple • us
1
Pros:

Nothing.

Cons:

The room wasnt cleaned. There was mold on the bed sheets and dust on the dressers, hairs on the bed indicate the sheets werent even changed. We left and didnt even stay the night we reserved.

2026-08-09 • via Nuitee
J
Jennifer • solo_traveller • us
1
2026-08-05 • via Nuitee
M
Michael • solo_traveller • us
5
2026-08-04 • via Nuitee
S
Sarah • couple • us
10
2026-08-03 • via Nuitee
D
Donna • extended_group • us
9
2026-07-25 • via Nuitee
M
Matti williamson • solo_traveller • us
1
Pros:

The staff was nice

Cons:

I didn't likeness had to clean out the fridge before using it or that the ac leaked or how un safe i felt there

2026-07-23 • via Nuitee
A
Andre • solo_traveller • us
1
Guest
Pros:

Front desk staff was very pleasant and knowledgeable of the community.

Cons:

The environment was not pleasing especially for children and woman. It looks as if people are on some type of substance abuse, the rooms at a glance I looks ok, but with a more indepth look it really was clean and the hot water was cold. The place had an episode of violence which was very uncomfortable.

2026-07-19 • via Nuitee
V
Vasil • family_with_children • us
10
2026-07-15 • via Nuitee
G
Gibson • solo_traveller • us
6
Need a big change
Pros:

The many store on the area

Cons:

It's out dated, it's not clean, carpet was really dirty. Inside my room was ok. People on drugs kept hanging around in the late nights wanting coffee. it was scary.

2026-07-04 • via Nuitee
M
Martha • solo_traveller • us
10
In the area to see friends and family and the location is perfect.
Pros:

Location is wonderful and the staff is amazing. Always helpful.

Cons:

Can't think of anything.

2026-06-24 • via Nuitee
R
Robert • couple • us
4
Pros:

Staff was friendly.

Cons:

Not clean, no water pressure in shower

2026-06-21 • via Nuitee
B
Bolden • solo_traveller • us
5
2026-06-18 • via Nuitee
V
Victoria • extended_group • us
1
It was ok
Pros:

Location was decent

Cons:

Rooms were dirty smelled horrible, AC and TV didn’t work only could get 1 wash cloth for 2 people. Didn’t get rooms cleaned at all for the 3 day we were there.

2026-06-01 • via Nuitee
Y
Yadap • family_with_children • us
1
2026-06-01 • via Nuitee
J
Jason • couple • us
4
2026-05-30 • via Nuitee
M
Misty • couple • us
10
The hotel staff and room were very nice highly recommended, but if you are skittish at all the location seems isolated l
Pros:

Rooms clean and nice.

Cons:

Not very much parking areas. Upon arrival I am put on alert by location. Seems isolated and then a woman outside screaming.

2026-05-28 • via Nuitee
N
Nathan • couple • us
6
2026-05-28 • via Nuitee