WoodSpring Suites South Houston Hobby

Hotels
•
WoodSpring
7.6 (232 reviews)
11160 Gulf Freeway , Houston , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Family rooms
Pets allowed
Lift / Elevator
Laundry
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms (sheets and pillowcases clean)
Friendly/pleasant/front-desk staff (many positive mentions)
Kitchenette available in some rooms
Consistently good smell/cleanliness noted
Several reviewers report generally nice/comfortable stays
Cons:
Reports of rude/racist behavior at front desk and reservation cancellations without apology
No breakfast offered / guests asked for breakfast option
Occasional housekeeping issues (spider on bed reported)
Small rooms/kitchenette and some discomfort with bed (creaking, uncomfortable)
Instances of desk being closed on arrival / check-in issues

Categories

Cleanliness
9.2
Mostly reported as very clean — multiple mentions of clean sheets, pillowcases and pleasant overall smell; isolated incident (spider on the bed) noted.
Service
6.8
Mixed service feedback: several reviews praise pleasant, helpful and very nice staff, but there are serious negative reports (rude/racist front desk interaction, reservation cancelled without apology) that lower the score.
Location
7.6
Standard quality for this hotel tier (not mentioned in reviews).
Room Quality
6.8
Mixed room quality: reports of clean rooms and satisfactory stays, but complaints about small rooms/kitchenette, uncomfortable/creaky bed and low water pressure (later repaired).
Amenities
7.2
Basic amenities present (kitchenette in some rooms) but limited — kitchenette described as small and multiple reviews note no breakfast offering.
Value for Money
7
Perceived as slightly pricey for weekday check-ins and impacted by negative experiences like cancellations; some guests still find it acceptable given cleanliness/staff.
Food and Beverage
6.8
Frequently noted lack of breakfast; guests requested breakfast be added to packages, lowering this score.
Overall Experience
9.4
Overall stays are frequently described positively (clean, friendly staff, 'very nice stay'), though some isolated but significant negative incidents occurred (cancellation, rude behavior). Majority positive impressions drive a strong overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Convenient Location
Modern Amenities
Bilingual Staff

Experience comfort and convenience at WoodSpring Suites South Houston Hobby. Stay in air-conditioned rooms with essential amenities like a desk, TV, and fridge. Benefit from a fitness centre and non-smoking property. With English and Spanish-speaking staff, receive around-the-clock guidance at the reception. Explore nearby attractions such as Shell Energy Stadium and Discovery Green Park. Book now for a pleasant stay near William P. Hobby Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 232 reviews
Cleanliness: 9.2
Service: 6.8
Location: 7.6
Room Quality: 6.8
Amenities: 7.2
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 9.4
M
Marvin • couple • us
10
2026-11-06 • via Nuitee
S
Shinicka • couple • us
4
2026-11-05 • via Nuitee
J
Jasmine • couple • us
10
2026-11-02 • via Nuitee
C
Cecilio • couple • us
10
2026-10-30 • via Nuitee
M
Marvin • solo_traveller • us
7
Yes
Pros:

People around great

Cons:

Friendly people

2026-10-30 • via Nuitee
B
Briaunna • couple • us
6
2026-10-28 • via Nuitee
A
Anthony • family_with_children • us
1
Key at the front desk was rude and was racist with me because I was Hispanic found a spider on my bed asked her to chang
Cons:

Key from the front desk

2026-10-25 • via Nuitee
G
G • solo_traveller • us
10
2026-10-18 • via Nuitee
G
G • solo_traveller • us
10
2026-10-18 • via Nuitee
E
Eduardo • solo_traveller • us
8
It's goof
Pros:

That it had a kitchenette...

Cons:

It was to small....

2026-10-18 • via Nuitee
E
Ebony • solo_traveller • us
6
Decent stay
Pros:

The sheets and pillow cases were clean

Cons:

The water pressure was low but repaired , no breakfast

2026-10-12 • via Nuitee
J
Jeffrey • couple • us
8
2026-09-16 • via Nuitee
A
Ana Laura • couple • us
1
Pros:

0.00

Cons:

I booked and arrived no one was at the desk and they were closed

2026-09-14 • via Nuitee
E
Elizabeth • couple • us
9
Breakfast should be added to the package
Pros:

Unfortunately no breakfast

Cons:

NA

2026-09-12 • via Nuitee
T
Tigisti • solo_traveller • us
7
2026-09-11 • via Nuitee
S
Savi • couple • us
1
2026-09-08 • via Nuitee
D
David • solo_traveller • us
10
2026-09-04 • via Nuitee
W
Ware • couple • us
10
2026-09-02 • via Nuitee
V
Vamore • couple • us
10
2026-08-19 • via Nuitee
G
G • couple • us
10
Pros:

Room, everything was fine.

Cons:

The price was a bit high, and for a weekday check in.

2026-08-15 • via Nuitee