Best Western Buffalo Inn & Suites

Hotels
•
Best Western
8.1 (936 reviews)
50 Freeman Rd , Buffalo , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable beds and spacious rooms
Good location and free parking
Decent/good breakfast (staff praised)
Pool available
Quick, polite check-in
Cons:
Cleanliness issues: stained linens, hair on sheets, dirty toilets, bad smells
Gym closed / maintenance backlog
Overcrowded or limited breakfast at peak times
Reservation/booking issues and unexpected overcharge
Some rooms run-down, humid or with bad odour
Lack of small amenities (hairdryer, microwave, counter space)
Noisy late-night visitors
Strict checkout policy / additional fees for late checkout

Categories

Cleanliness
6.9
Multiple guests reported stained bed linen, hair on sheets, dirty toilets, corridor smells and rooms that smelled humid — cleanliness is a clear weakness.
Service
9.3
Numerous comments praise friendly, helpful and quick staff (front desk and breakfast attendants); check-in was described as quick and polite in several reviews.
Location
8.8
Location and tranquility were praised and free parking noted; a few found the office/hotel hard to find or not easy walking distance, but overall location is a strong point.
Room Quality
7.9
Rooms are described as spacious with comfortable beds by several guests, but others reported run-down rooms, humidity/stench, poor mirror lighting and limited counter space.
Amenities
8
Amenities like pool and free parking were appreciated, but the gym being closed, missing hairdryer/microwave and some maintenance backlog were noted as negatives.
Value for Money
6.5
Several guests reported feeling the hotel was overpriced for the amenities; one guest experienced an unexpected overcharge and booking/reservation problems affecting perceived value.
Food and Beverage
8.4
Breakfast received mixed but generally positive remarks — described as decent or good with helpful staff, though some wanted more variety and noted overcrowding or buffet cleanliness issues.
Overall Experience
9
Overall impressions are mixed but skew positive: many guests praised staff, comfort and location and said they would return, though notable service/cleanliness incidents lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Convenient Location and Transportation Services
Located off Interstate 90, Eva Hotel Buffalo Airport offers a transfer service to the nearby Buffalo Niagara International Airport, just 4 miles away. Perfect for travelers seeking ease and accessibility.

Modern Rooms with Essential Amenities
Each room at this Buffalo Airport hotel features free Wi-Fi, a flat-screen cable TV, and for added convenience, some rooms are equipped with a microwave and small refrigerator. Ensuring a comfortable stay for every guest.

Business Center and 24-Hour Reception
Guests can take advantage of the on-site business center and the round-the-clock reception at Buffalo Airport Microtel Inn. Additionally, vending machines are available for snacks and drinks, catering to all your needs during your stay.

Ready to experience convenience and comfort at Eva Hotel Buffalo Airport? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 936 reviews
Cleanliness: 6.9
Service: 9.3
Location: 8.8
Room Quality: 7.9
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8.4
Overall Experience: 9
A
Alineazer • extended_group • ca
7
Pros:

Spacious room with additional sofa-bed.

Cons:

For the price, the breakfast could have been more varied. Furthermore, the "clean" bed linen had stains on it, and the replacement sheets we were given had hair on them. Very unpleasant.

2026-10-30 • via Nuitee
A
Adam • family_with_children • ca
8
2026-10-25 • via Nuitee
F
Fritz • extended_group • us
8
Good
Cons:

Could be cleaner.

2026-10-25 • via Nuitee
S
Soma • family_with_children • hu
7
Pros:

Breakfast, pool

Cons:

The gym was not open, and the room was run-down.

2026-10-22 • via Nuitee
B
Betty • family_with_children • us
10
2026-10-21 • via Nuitee
P
Patrice • solo_traveller • us
7
2026-10-20 • via Nuitee
S
SHANNON • couple • us
10
2026-10-20 • via Nuitee
J
Julio • family_with_children • pe
8
Pros:

La ubicación y la tranquilidad

Cons:

el desayuno

2026-10-19 • via Nuitee
B
Burkhard W. • family_with_children • at
8
2026-10-15 • via Nuitee
C
Carol • couple • us
10
2026-10-12 • via Nuitee
T
Tasha • family_with_children • ca
9
Cons:

The hotel was great, booking.com was the problem. Showed up to the hotel with my booking.com confirmation and the hotel was not told about our reservation from booking.com. Had to spend $400 to stay elsewhere as everything was sold out. Booking.com has not responded to me, totally unacceptable.

2026-10-12 • via Nuitee
M
Michael • solo_traveller • de
3
2026-10-12 • via Nuitee
Y
Ying Cheung Eric • extended_group • us
9
2026-10-07 • via Nuitee
S
Sabrina • extended_group • de
6
Es war ok für ein paar Nächte
Pros:

Die Lage war perfekt, das kostenlose Parken war ebenfalls sehr gut. Das Zimmer war auch sauber. Das Personal war sehr freundlich.

Cons:

Das Frühstücksbuffet war ausreichend aber am Buffet hätte ruhig mal abgewischt werden können. Auch die Kaffeemaschine war voller Spritzer

2026-09-19 • via Nuitee
C
Christine • extended_group • us
8
2026-09-17 • via Nuitee
S
Sigrun • extended_group • de
7
Zweckmäßige Unterkunft
Pros:

Das Hotel war gut zu erreichen.

Cons:

Es gibt einen gewissen Instandhaltungsrückstau.

2026-09-17 • via Nuitee
M
Mohsena • solo_traveller • ca
2
Pros:

The stuffs were amazing, both front and in the kitchen.

Cons:

Not clean. The corridor smells bad. The rooms were full of hair, seems like wasn't vacuumed well. In the washroom, there was a toilet paper used more than half. No extra toilet paper.

2026-09-13 • via Nuitee
A
ANTHONY • solo_traveller • fr
8
2026-09-10 • via Nuitee
R
rachel • solo_traveller • il
8
2026-09-10 • via Nuitee
M
mary • couple • us
1
We probably will never book with Best Western again , and we will tell others how bad this has been.
Pros:

the location was hard to find , the office door was not identified so we drove around the building more than once trying to find the office. We were quoted a price but ended up paying $100mmore then quoted.

Cons:

this price was more than we expected and more than many upscale places that we would have chosen if we knew we were going to pay more than them we never would have booked with Best Western.

2026-09-09 • via Nuitee