HiWay Inn Express

Hotels
Independent
7.4 (89 reviews)
2111 E Jackson St, Hugo, Oklahoma, 74743 , Hugo , US

Pets allowed

Facilities

Free breakfast
Front entrance ramp
Free WiFi
24-hour front desk
Designated smoking area
Elevator
Television in common areas
Free breakfast
Wheelchair accessible parking
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly staff
Good service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.61
The hotel has issues with cleanliness, such as stained lamp shades and poorly maintained furniture.
Service
8.58
Housekeeping was nice and front desk staff was friendly and helpful.
Location
7.62
The location was acceptable but not outstanding; however, the hotel felt quiet due to low occupancy.
Room Quality
6.07
There were issues with room allocation (wrong bed type) and the overall condition of the furnishings.
Amenities
7.1
Standard amenities available; however, no significant remarks were made.
Value for Money
8.06
Considering the stay, the value was decent, especially due to the high service quality.
Food and Beverage
7.11
No specific mentions about food and beverage; deemed standard for this type of hotel.
Overall Experience
8.08
Overall a satisfactory stay with great service, although some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:04

Property Description

Convenient Amenities

Enjoy complimentary wireless internet, a TV in the common area, and a convenient vending machine for snacks.

On-the-Go Breakfast

Start your day with our daily complimentary breakfast served from 6:00 AM to 11:00 AM.

Featured Amenities

Benefit from a 24-hour front desk, laundry facilities, and free onsite parking. Make yourself at home in one of our 52 air-conditioned guestrooms with free Wi-Fi and cozy amenities.

Book now for a comfortable stay at HiWay Inn Express, just minutes away from popular attractions in Hugo.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.4
Based on 89 reviews
Cleanliness: 6.61
Service: 8.58
Location: 7.62
Room Quality: 6.07
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.08
M
Michael
2
Terrible
Pros:

Breakfast was two containers of cereal and some milk and coffee. The room smelled like the carpet hadn’t been cleaned ever and the showers were so slippery you almost feel down getting in the shower. Was worth maybe about 50 dollars a night not 95 a night

2025-10-04 via Nuitee
C
Caleb
4
Pros:

The “breakfast” should not be something that this hotel advertises - it’s dishonest. There was one half gallon of milk in a mini fridge, a few cereal bowls and muffins that size of a golf ball that they repurposed from wal-mart.
And the bed sheets had a pee stain on them. The shower valve was installed upside down so that satanically hot water comes out first; it’s a bid unsafe for kids. Room 201 needs the cartridge flipped inside the valve, that’ll fix the hot/cold issue.
The fan or condenser (one of them) is sticking in that ac unit in that room - I sounded like Chewbacca snoring in the corner of my room all night. This room and “experience” is not worth the $100 price tag. The place is basically a cheap motel in a hotel shape with hotel pricing. Wouldn’t stay there again or recommend it.

2025-10-04 via Nuitee
V
Verified traveler
6
Pros:

I think this hotel has seen much better days in the past.
The desk chair had very little faux leather left on it.
The lamp shade was badly stained. There were very few people staying at the hotel.
We were given a two queen bed room when we had booked a king bed, but because we were tired after a 9.5 hour trip, we decided it was not worth the hassle of going back downstairs to get the room changed.
Housekeeping was very nice. I was surprised to come back to our room on the first day to find fresh towels and that the trash had been emptied, since it was stated that housekeeping would be available every two days.
The front desk staff was friendly and helpful with restaurant recommendations.

2025-08-30 via Nuitee
R
Ruben
8
Pros:

Nice weekend getaway

2025-08-12 via Nuitee
M
marian friends
10
Pros:

Great place to stay

2025-08-02 via Nuitee
D
David
6
Pros:

It was OK

2025-07-30 via Nuitee
M
Meagan
10
Pros:

Good stay

2025-07-22 via Nuitee
B
Beth
10
Pros:

Staff was excellent and friendly

2025-07-13 via Nuitee
A
alice
10
Great stay
Pros:

It was a 1 night stay but everything was great. Staff was wonderful and efficient. Would visit again

2025-07-12 via Nuitee
W
Weston
6
Pros:

Just a basic hotel

2025-07-05 via Nuitee
L
LINDA family
8
Pros:

The hotel has obviously been elegant. We were happy with our room. There were 3 of us and there were 2 thin towels only.

The breakfast had the fewest choices I've ever seen. Two sweetened cold cereals, a gallon jug of whole milk, tiny muffins and breakfast bars. A pot of coffee and a container marked sweetener and one marked creamer. But the dining room was elegant with marble topped tables and upholstered chairs. The upholstery matched that of the side chair in our room.

We were in Hugo to visit the Showman's Rest part of the cemetery and were disappointed that there were no brochures available about this tourist attraction. But I might stay there again. Not msny choices in Hugo.

2025-07-01 via Nuitee
C
Cindy
2
Pros:

We never got to stay…when we got there we were told they didn’t accept hotels.com reservations.

2025-06-15 via Nuitee
K
Krishnan friends
2
Pros:

The property was kept in run down condition& not kept clean

2025-06-09 via Nuitee
L
Lori
10
Pros:

Customer service was excellent, hotel is pretty out dated and not enough lighting outside, we have blue went for a concert so it server our purpose, but wouldn’t want to stay more then one night, my husband said breakfast was a box of cereal and milk.

2025-05-27 via Nuitee
J
Josette
6
Pros:

Room was clean and had basic necessities.
I am a little disturbed that someone came in my room because I didn't have a so not disturb sign for the door. They didn't make the bed, the knocked over the bathroom trash and didn't pick it up. Replaced 1 towel and didn't leave or replace the floor mat for the bathroom. Why bother coming in of you're not going to service the entire room? Seems shady

2025-05-11 via Nuitee
W
William partner
8
Pros:

They need to replace the upholstery chair and desk chair in our room.

2025-05-05 via Nuitee
T
Tanya
10
Pros:

Good stay

2025-05-05 via Nuitee
K
Kenneth family
2
Pros:

Crappy mattresses on wood box. No tv access. Room was not clean. I woulda expected it for $39. I know it wasn't $300 but still....

2025-04-27 via Nuitee
G
Glenda
8
Reservation gone wrong.
Pros:

When I arrived there,they had me set up in a single room and was supposed to be a room with 2 beds. The desk clerk fixed the issue and set me up in a double. Really friendly staff. Comfortable atmosphere and walking distance to Walmart,convience store and Taco Bell.

2025-04-19 via Nuitee
C
Caitlin
4
Pros:

The room did not smell great and caused my allergies to really act up.

2025-04-16 via Nuitee