Tru By Hilton Jackson, Tn

Hotels
•
Tru by Hilton
9 (293 reviews)
1136 Rushmeade Road , Jackson , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Front desk (limited hours)
Express check-in
Fitness facilities (surcharge)
Secured parking

Review Highlights

Pros:
Clean and friendly
Great location
Comfortable stay
Cons:
Room sizes smaller than average
Higher price point than expected

Categories

Cleanliness
9.39
Most reviews mentioned the cleanliness positively, describing rooms as very clean.
Service
9.36
Numerous comments indicated friendly and helpful staff, contributing to an exceptional service experience.
Location
9.4
The location received compliments for convenience and access to dining and shopping options.
Room Quality
8.35
Some reviews mentioned small room sizes and issues with comfort, but overall it was acceptable.
Amenities
8.88
Amenities were frequently noted as good, but some guests noted missing items like coffee makers.
Value for Money
8.34
Higher room prices were mentioned by some guests, impacting perceived value.
Food and Beverage
8.89
Breakfast was generally well-received, though there were minor complaints about its variety.
Overall Experience
9.36
The majority of reviews expressed satisfaction, making it a favorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:08

Property Description

Modern & Comfortable Rooms
Experience a stay in our air-conditioned rooms at Tru By Hilton Jackson, Tn. The perfect blend of modern amenities and comfort awaits you.

Convenient 24-Hour Front Desk
Our 3-star hotel is dedicated to providing excellent service round the clock with our 24-hour front desk. Your comfort and convenience are our top priorities.

Nearby Attractions
Explore popular attractions like Rusty's TV and Movie Car Museum and Cypress Grove Park just a short drive away. The McKellar-Sipes Regional Airport is also conveniently located only 14 km from our hotel.

Book your stay now at Tru By Hilton Jackson, Tn for a seamless and memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 293 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
S
Scottie • couple • us
10
overall great place to stay!
Pros:

wonderful staff, breakfast was absolutely delicious, and bed slept great.

Cons:

really close to interstate, and heard several loud trucks with loud exhaust drive by at night.

2026-04-29 • via Nuitee
B
Bracknell • couple • us
10
2026-04-27 • via Nuitee
C
Christopher • couple • us
10
2026-04-23 • via Nuitee
M
Melanie • solo_traveller • us
9
2026-04-19 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-04-19 • via Nuitee
A
Anwaar • couple • us
4
Pros:

Location

Cons:

There was no body at the front desk when we arrived, had to wait at least fifteen minutes before someone arrived to help us with check in.

2026-04-19 • via Nuitee
M
Maribel • couple • us
10
2026-04-17 • via Nuitee
D
Danielle • solo_traveller • us
8
2026-04-15 • via Nuitee
H
Harrison • couple • us
8
2026-04-13 • via Nuitee
B
Bond • family_with_children • us
10
Pros:

Location, comfort, clean, friendly staff, breakfast

Cons:

Nothing

2026-04-08 • via Nuitee
O
oconnor • family_with_children • us
10
Everything was great & I would stay here again.
Pros:

The receptionist was friendly and helpful. The hotel was clean, they had a pool table, tv & other games in the lobby. That was pretty awesome

Cons:

I wish there was a restaurant/bar in the hotel

2026-04-06 • via Nuitee
D
Dennis • family_with_children • us
10
2026-04-05 • via Nuitee
T
Tracie • solo_traveller • us
10
Excellent
Pros:

Excellent breakfast

Cons:

Everyone was nice and the bed was comfortable

2026-03-30 • via Nuitee
N
Norris • couple • us
6
Sleepless night saved by yummy breakfast.
Pros:

The hotel was clean, welcoming, and provided yummy options for breakfast.

Cons:

The noise from the road impacted our ability to have a good night's rest.

2026-03-29 • via Nuitee
B
Bryan • extended_group • us
10
Pros:

Wide variety of good food available for breakfast. Front desk helped me print a file that I needed quickly.

Cons:

Can't think of anything.

2026-03-29 • via Nuitee
Y
Yolanda • couple • us
10
2026-03-25 • via Nuitee
C
Collier • family_with_children • us
10
2026-03-23 • via Nuitee
B
Bridget • solo_traveller • us
10
The digital check in with going to the front desk was amazing, property was beautiful and it was close to everything.
Pros:

1st time staying in a Tru and it was very pretty & clean property.

Cons:

There wasn’t anything we disliked.

2026-03-22 • via Nuitee
A
Angela • couple • us
9
Go-to stopover in Jackson
Pros:

Location is excellent- close to highway and restaurants,

Cons:

Nothing

2026-03-19 • via Nuitee
K
Kristina • couple • us
10
Pros:

I like the breakfast included as well as the later check out time. The staff were great and checking in and out were quick. We will stay with Tru again soon.

2026-03-17 • via Nuitee