Tru By Hilton Jackson, Tn

Hotels
•
Tru by Hilton
9 (364 reviews)
1136 Rushmeade Road , Jackson , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and friendly
Great location
Comfortable stay
Cons:
Room sizes smaller than average
Higher price point than expected

Categories

Cleanliness
9.39
Most reviews mentioned the cleanliness positively, describing rooms as very clean.
Service
9.36
Numerous comments indicated friendly and helpful staff, contributing to an exceptional service experience.
Location
9.4
The location received compliments for convenience and access to dining and shopping options.
Room Quality
8.35
Some reviews mentioned small room sizes and issues with comfort, but overall it was acceptable.
Amenities
8.88
Amenities were frequently noted as good, but some guests noted missing items like coffee makers.
Value for Money
8.34
Higher room prices were mentioned by some guests, impacting perceived value.
Food and Beverage
8.89
Breakfast was generally well-received, though there were minor complaints about its variety.
Overall Experience
9.36
The majority of reviews expressed satisfaction, making it a favorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:08

Property Description

Modern & Comfortable Rooms
Experience a stay in our air-conditioned rooms at Tru By Hilton Jackson, Tn. The perfect blend of modern amenities and comfort awaits you.

Convenient 24-Hour Front Desk
Our 3-star hotel is dedicated to providing excellent service round the clock with our 24-hour front desk. Your comfort and convenience are our top priorities.

Nearby Attractions
Explore popular attractions like Rusty's TV and Movie Car Museum and Cypress Grove Park just a short drive away. The McKellar-Sipes Regional Airport is also conveniently located only 14 km from our hotel.

Book your stay now at Tru By Hilton Jackson, Tn for a seamless and memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 364 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
P
Paulette • couple • us
9
2026-08-27 • via Nuitee
C
Cha • solo_traveller • us
10
2026-08-23 • via Nuitee
R
Ruffin • solo_traveller • us
10
Pros:

I was trying to submit a review for a different property and accidentally put a bad review for Tru. Tru is amazing. Please disregard my previous bad review.

2026-08-23 • via Nuitee
M
Margaret • family_with_children • us
10
2026-08-22 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

Cleanliness

Cons:

Being that close to the HWY U COULD HEAR ALL OF THE TRAFFIC IN YOUR ROOM

2026-08-21 • via Nuitee
E
Ethan • extended_group • us
8
Pros:

Clean & friendly staff

Cons:

Decorated like a dorm room

2026-08-19 • via Nuitee
L
Ladd • couple • us
10
2026-08-17 • via Nuitee
C
Central • solo_traveller • us
7
Pros:

It was clean and a good location. The front office staff were very nice. The housekeeping staff were very nice and accommodating.

Cons:

I did not like the breakfast. That does need improvement. The sausage looked like it was just warmed up and they had that sausage both days I was there. No bacon and a lot of people do like bacon for breakfast. They need to change up the menu. I also did not like the visitors above me bumping and walking hard over my head after midnight butvI got through that.

2026-08-17 • via Nuitee
B
Bonnie • couple • us
10
It was the closest thing to home that we’ve stayed at. Nice, clean and roomy!
2026-08-17 • via Nuitee
R
Rebel • family_with_children • us
10
Pros:

Location was great with easy access from I40 and lots of restaurants nearby.

2026-08-12 • via Nuitee
M
Mary • couple • us
10
Great location and clean
Pros:

Easy access and near places to eat while traveling

Cons:

Beds are firm/stiff

2026-08-09 • via Nuitee
B
Bond • solo_traveller • us
10
2026-08-06 • via Nuitee
G
GeorgiAnn • couple • us
6
Wouldn’t not stay here again. Lovely facility but location is awful
Pros:

Very clean

Cons:

Noise was awful from the interstate
Breakfast bar was not stocked
Pancake machine not working, no bacon

2026-08-03 • via Nuitee
L
Letitia • couple • us
10
2026-08-03 • via Nuitee
R
Ronda • family_with_children • us
10
First time using Tru.wl
Pros:

Clean. No chemical cleaning aroma, which normally causes migraines for me.

Cons:

Entrance was Difficult to find. Especially after dark

2026-07-25 • via Nuitee
J
Janet • family_with_children • us
10
Pros:

It was close to everything. The staff was exceptional and the hotel very clean and accommodating.
A storm moved in during the night of our stay causing the fire alarm to go off and a very brief loss of electricity. The staff that night needs to be commended on a job well done, She kept everyone calm, drivers were pulling off the expressway trying to seek refuge and she was excellent ❤️

Cons:

Nothing

2026-07-21 • via Nuitee
A
April • solo_traveller • us
7
Pros:

The location and value

Cons:

The sirens were alarming and disruptive to my rest

2026-07-21 • via Nuitee
R
Regina • solo_traveller • us
10
Pros:

Friendly staff

2026-07-21 • via Nuitee
S
Silas • extended_group • us
8
Pros:

The staff was great, and the facility is very clean and comfortable. The location is also very good. Breakfast was also good.

Cons:

It is not worth the cost. For the price they charge, it should have more amenities. There wasn't a coffee maker in the room. Much cheaper hotels have coffee makers in the room. You have to go to the lobby to get coffee.

2026-07-20 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-07-18 • via Nuitee