Tru By Hilton Jackson, Tn

Hotels
•
Tru by Hilton
9 (364 reviews)
1136 Rushmeade Road , Jackson , US

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and friendly
Great location
Comfortable stay
Cons:
Room sizes smaller than average
Higher price point than expected

Categories

Cleanliness
9.39
Most reviews mentioned the cleanliness positively, describing rooms as very clean.
Service
9.36
Numerous comments indicated friendly and helpful staff, contributing to an exceptional service experience.
Location
9.4
The location received compliments for convenience and access to dining and shopping options.
Room Quality
8.35
Some reviews mentioned small room sizes and issues with comfort, but overall it was acceptable.
Amenities
8.88
Amenities were frequently noted as good, but some guests noted missing items like coffee makers.
Value for Money
8.34
Higher room prices were mentioned by some guests, impacting perceived value.
Food and Beverage
8.89
Breakfast was generally well-received, though there were minor complaints about its variety.
Overall Experience
9.36
The majority of reviews expressed satisfaction, making it a favorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:08

Property Description

Modern & Comfortable Rooms
Experience a stay in our air-conditioned rooms at Tru By Hilton Jackson, Tn. The perfect blend of modern amenities and comfort awaits you.

Convenient 24-Hour Front Desk
Our 3-star hotel is dedicated to providing excellent service round the clock with our 24-hour front desk. Your comfort and convenience are our top priorities.

Nearby Attractions
Explore popular attractions like Rusty's TV and Movie Car Museum and Cypress Grove Park just a short drive away. The McKellar-Sipes Regional Airport is also conveniently located only 14 km from our hotel.

Book your stay now at Tru By Hilton Jackson, Tn for a seamless and memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 364 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Anita • family_with_children • us
10
Very relaxing and very reasonable price
Pros:

The breakfast was very good. Kids loved the pancakes. Very good selection of food

2026-11-05 • via Nuitee
M
Michelle • couple • us
10
Perfect! Will stay again!
Pros:

We got in late and the customer service was amazing!

Cons:

Nothing! Everything was great!

2026-11-04 • via Nuitee
A
Ashten • family_with_children • us
10
2026-11-03 • via Nuitee
M
Mary • couple • us
3
Quick Stay limited locations
Pros:

Location

Cons:

Breakfast was cheap, and food was not warm to enjoy.

2026-11-01 • via Nuitee
G
Gmeyer75 • couple • us
10
Pros:

The front desk gal always checks us in.. Is absolutely amazing. SWEETHEART..

Cons:

Staff amazing

2026-10-30 • via Nuitee
A
Autin • solo_traveller • us
9
Pros:

Pleasant stay for the 1st night of our road trip.

2026-10-27 • via Nuitee
B
Balasubramanian • family_with_children • us
10
2026-10-21 • via Nuitee
E
Ernest • couple • us
9
Pros:

The location has a lot of traffic noise.. Bring ear plugs

Cons:

Cleanliness and friendly staff

2026-10-21 • via Nuitee
M
Mason • couple • us
8
it didn't have some things but for the cost it is very good,
Pros:

very clean

Cons:

rooms didn't have coffee

2026-10-20 • via Nuitee
M
Megan • couple • us
9
Pros:

The room was very nice, clean, and perfect for us as we were passing through.

Cons:

The only complaint I have is the bed wasn’t comfortable at all.

2026-10-19 • via Nuitee
K
Karen • couple • us
10
2026-10-19 • via Nuitee
D
Dorothy • couple • us
9
2026-10-18 • via Nuitee
C
Collins • family_with_children • us
8
First time with this hotel brand and impressed
Pros:

The room was spacious and comfortable. The property was pretty, clean, dog friendly, and the staff was super kind and helpful. It was also very quiet.

Cons:

Our shower flooded our whole bathroom.

2026-10-17 • via Nuitee
T
Tamara • solo_traveller • us
9
Perfect Location for visiting Union University
Pros:

I didn't eat breakfast so I can't comment on that. The location was awesome and the desk staff was great. The lobby is excellent with many fun things to do and many food items for sale.

Cons:

I don't like that I can't earn my Hilton points when I book through Booking.com. I wish every floor had ice not just the first floor.

2026-10-16 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-10-14 • via Nuitee
A
Amanda • couple • us
10
2026-10-13 • via Nuitee
T
Terrence • solo_traveller • us
10
2026-10-12 • via Nuitee
S
Strickland • couple • us
8
Overall for the money it was a good place to stay
Pros:

Cleanliness of the room. Updated decor. Friendliness of the staff.

Cons:

Complimentary breakfast was not up to par

2026-10-12 • via Nuitee
M
Marilyn • couple • us
6
Too loud and not restful
Pros:

The water filler was nice and the bath products. Gym options and bedroom layout was spacious

Cons:

Super loud in the halls, overhead floors, traffic, etc. bed was super uncomfortable. Lights were dingy in elevator, breakfast options were slim

2026-10-10 • via Nuitee
C
Charlie • couple • us
8
2026-10-09 • via Nuitee