Hotel Saint Augustin

Hotels
9 (1201 reviews)
13 rue Kuhn , Strasbourg , fr

Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great location close to attractions
Cons:
Some rooms are small
Breakfast service could be improved

Categories

Cleanliness
9.33
Many reviews highlight that the rooms and facilities are clean and well-maintained.
Service
9.8
Multiple positive comments regarding helpful and friendly staff.
Location
9.34
Situated close to the train station and city center; easily accessible.
Room Quality
8.79
While some appreciated the comfort, a few noted limited space in certain rooms.
Amenities
8.82
Amenities are satisfactory, though some reviewers wished for improvements in breakfast service.
Value for Money
8.28
Although some perceived the price as high for the room sizes, others felt it was worthwhile.
Food and Beverage
8.33
Breakfast service was mentioned as needing improvement.
Overall Experience
9.3
Overall feedback indicates a positive experience with room satisfaction and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:14

Property Description

Convenient Location in Strasbourg City Centre
Situated just 150 metres from the train station, Hotel Saint Augustin offers easy access to transportation for guests exploring the city.

Comfortable Rooms with Essential Amenities
The guest rooms feature a simple décor, equipped with a TV, free Wi-Fi, telephone, and desk. Each room also includes a private bathroom with necessary amenities for a comfortable stay.

Complimentary Buffet Breakfast and 24-Hour Reception
Start your day with a delicious buffet breakfast while catching up on the news with provided newspapers. The hotel's 24-hour reception ensures that guests receive assistance anytime during their stay.

Book your stay at Hotel Saint Augustin now for a convenient and comfortable experience in Strasbourg City Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1201 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
M
Mareike solo_traveller de
10
Komme gerne wiede!
Pros:

Das freundliche und zuvorkommende Personal hat alle Wünsche erfüllt.
Der Fahrradraum ist super, Bett war schön hart, das Frühstück war sehr lecker 😋

Cons:

—-

2026-04-17 via Nuitee
A
Angeliki family_with_children gr
10
2026-04-16 via Nuitee
S
Soundararajan couple in
10
Pros:

Great place to stay and friendly people. Clean atmosphere and feels at home!

2026-04-16 via Nuitee
R
Rohrer family_with_children ch
8
Uns hat es im Hotel gut gefallen und wir würden es weiter empfehlen.
Pros:

Die Zimmer waren sauber und hatten alles war wir benötigten. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war gut, am ersten Morgen mussten wir noch etwas mehr Brot verlangen, was aber sofort organisiert wurde. Wir haben im naheliegenden Parkhaus parkiert, dass vom Hotel empfohlen wurde. Zu Fuss ist es ca. 5 Min. vom Parkhaus zum Hotel. Vom Hotel aus, waren wir schnell zu Fuss in der City von Strassburg und haben uns hauptsächlich zu Fuss fortbewegt.

Cons:

Das Hotel ist sehr hellhörig, vor allem wenn die Zimmertüren auf dem gleichen Stock geöffnet und geschlossen wurden, konnte man das gut hören. Die Betten waren für meine Verhältnisse etwas zu hart.

2026-04-16 via Nuitee
T
T.E. solo_traveller de
9
2026-04-15 via Nuitee
L
Louise solo_traveller gb
10
Lovely hotel
Pros:

Everyone was friendly, polite and helpful. The hotel and rooms were clean and the bed was very comfortable. Tea/coffee making facilities in the room which also had a fridge and safe and bathroom had soap/shampoo dispensers. Very close to train station, shops, cafes and restaurants. Didn't have breakfast but the area looked clean and tidy.

Cons:

Nothing, everything was great.

2026-04-15 via Nuitee
E
Etienne94 couple fr
10
Pros:

Personnel fort aimable, localisation en sortant de la gare, propreté des chambres er confort.

2026-04-14 via Nuitee
B
Bianca family_with_children de
1
2026-04-13 via Nuitee
E
Eliana extended_group it
6
città stupenda
Pros:

Premetto che essendo in 3 coppie avevamo 3 camere e abbiamo avuto impressioni e problematiche diverse.
Per tutti i letti e i cuscini erano molto comodi e le stanze silenziose in una buonissima posizione.
La colazione varia e buona e l'arredo curato.

Cons:

- Una camera è stata trovata sporca con lenzuola macchiate, ci sono state date delle lenzuola "nuove" e nel cambiarle (noi) ci siamo accorti che anche queste avevano delle macchie, ma abbiamo pazientato. Il giorno successivo abbiamo segnalato la cosa. Purtroppo anche la seconda sera abbiamo trovato le stesse lenzuola, almeno avevano pulito la stanza. La sera stessa abbiamo segnalato nuovamente anche scrivendo una mail, il giorno successivo abbiamo spiegato la situazione al Resp. delle pulizie. Il pomeriggio ci hanno risposto alla mail dicendo che loro avevano pulito e che al massimo per scusarsi avrebbero scontato il costo di una colazione.
La terza sera abbiamo trovato le lenzuola pulite.
-la seconda camera "family" aveva il terzo letto (che a noi non serviva) davanti ad una scaffalatura, al frigo e alla porta del bagno. Abbiamo chiesto di togliere il letto (tipo brandina), alla terza notte lo hanno ripiegato e spostato davanti allo specchio. Non abbiamo reclamato per non rovinarci la vacanza.
- inoltre in. 2 delle 3 camere c'era poca pressione dell'acqua.

Concludendo, al di là dei problemi vari, abbiamo riscontrato poca cura nella gestione

2026-04-13 via Nuitee
T
Thomas couple ch
8
Zentral gelegenes Hotel, ideal für eine Städtereise.
Pros:

Frisch renovierte Zimmer, zentrale Lage und dennoch verhältnismässig ruhig. Gut organisiert, z.B. für die Kofferaufbewahrung am Abreisetag. Durchgehend verfügbares Personal an der Reception.

2026-04-12 via Nuitee
D
DIMITRIOS MARIOGLOY family_with_children gr
10
2026-04-10 via Nuitee
A
angele family_with_children fr
8
Pros:

Personnel très accueillant, souriant , propreté de la chambre , lit confortable, proximité de la gare .

Cons:

Mal insonorisée..

2026-04-09 via Nuitee
E
Ervin family_with_children al
10
2026-04-07 via Nuitee
K
Katja family_with_children de
9
Absolute Empfehlung
Pros:

Es war einfach rundum schön, super freundliches Personal, sehr sauber, ich mochte den Geruch im Haus - immer ein wenig nach Magnolien :-), bequeme Betten, super Kissen, tolles Bad und immer gefüllte, kostenlose Wasserflaschen im Zimmer - wirklich schön
Ruhig - da super dichte Fenster
Gutes Frühstück (wobei mir persönlich zu viel süße Sachen dabei sind, aber das ist ja Geschmackssache) - leckerer Kaffee
Tolle Lage, 5 min vom Bahnhof (aber nicht in der „Einflugschneise“ aller anderen Besucher Straßburgs)

Cons:

Nichts

2026-04-07 via Nuitee
I
Inie family_with_children fr
10
Pros:

Hôtel propre et rénové récemment. Literie confortable. Personnel très gentil et accueillant. Bon emplacement. Très très bien!

2026-04-07 via Nuitee
L
laurent couple fr
8
2026-04-07 via Nuitee
M
Marion family_with_children de
10
Kann man definitiv weiterempfehlen
Pros:

Super Stadtnah , schönes Zimmer , tolles Frühstück, sehr nettes Personal

2026-04-07 via Nuitee
P
Pascal Kevin Oskar family_with_children at
9
Pros:

Kleines Feines Modernes Hotel plus Gratis Upgrade auf das Zimmer bekommen.

2026-04-06 via Nuitee
N
Neneng Nurafni couple de
9
2026-04-05 via Nuitee
A
Anke family_with_children de
7
Pros:

Gute Lage.

2026-04-05 via Nuitee