Hotel Mai Downtown Long Beach

Hotels
9 (343 reviews)
107 Long Beach Boulevard , Long Beach , us

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and accommodating staff
Great location
Cons:
Parking fees not disclosed
Limited food options

Categories

Cleanliness
8.46
Multiple reviews mentioned cleanliness positively, but some expressed dissatisfaction with it.
Service
9.93
Numerous reviews praised the staff for being welcoming and accommodating.
Location
9.47
Reviews highlighted the hotel's proximity to venues and other attractions.
Room Quality
9.42
Generally positive feedback about room condition, with minor complaints about views.
Amenities
8.95
Good amenities mentioned, but some guests had issues with parking and sauna.
Value for Money
8.91
Some complaints about unexpected charges, but overall quality justifies the cost.
Food and Beverage
7.46
Noted lack of dining options on-site, impacting overall satisfaction.
Overall Experience
9.43
Very positive sentiments about the stay overall despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:27

Property Description

Luxurious Spa and Wellness Center:
Enjoy the tranquility of our indoor pool, hot tub, and terrace at Hotel Mai Downtown Long Beach.

Modern Amenities in Every Room:
Relax in comfort with air-conditioned rooms equipped with a desk, coffee machine, and flat-screen TV.

Convenient Location:
Explore nearby attractions like Junipero Beach and Queen Mary just a short distance away from our hotel.

Contact us now to book your stay at Hotel Mai Downtown Long Beach and experience the perfect blend of relaxation and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 343 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 9.43
A
Andranik • couple • us
10
2026-02-10 • via Nuitee
T
Trina • family_with_children • us
5
Cons:

The smell in the room and

2026-01-19 • via Nuitee
D
David • family_with_children • us
5
Cons:

My daughter used the rooms couch to sleep , in the morning she was very itchy and noticed about 10 bites total.
On her both Arm, on both Ankles, and legs. We believe the couch has bed bugs.

2026-01-19 • via Nuitee
J
Jesse • couple • us
10
Great location, comfortable and clean rooms and a great price.
Pros:

Great location, clean, friendly and helpful staff. They give you free water for the entirety of the stay. The rooms have a balcony, comfortable beds, spacious bathrooms. You can access all of your streaming services on the in room tv..

Cons:

Nothing

2026-01-19 • via Nuitee
A
Aleah • couple • us
10
2026-01-15 • via Nuitee
R
Rosa G • couple • us
10
2026-01-15 • via Nuitee
M
Monica • family_with_children • us
10
Our stay was amazing we loved how close everything was the staff was super friendly. Will definitely be back.
Pros:

I liked how close it was to our venue.

Cons:

Wish there was little fire places on the rooftop area.

2026-01-15 • via Nuitee
B
Bonnie • couple • us
8
2026-01-15 • via Nuitee
T
Tucker • couple • us
7
2026-01-09 • via Nuitee
M
Melissa • extended_group • us
8
Nice place to say, awful parking.
Pros:

Room was nice and clean. Walls were thin and could hear furniture moving around. Some road noise but nothing that kept you awake. Would stay there again if in long beach if I needed to be in that exact area.

Cons:

Hotel was nice but the parking is very small and I had to pay $20 to park in a lot behind the hotel. I checked in at midnight and it was a little scary having to walk from that lot back to the hotel. We were told there was a shooting the night before around the corner. Their doors were locked so I can imagine there is a reason to lock those at night.

2026-01-08 • via Nuitee
W
Wai Hon • extended_group • hk
8
2026-01-03 • via Nuitee
T
Toni • extended_group • us
4
2026-01-03 • via Nuitee
S
Sarah • couple • us
8
2025-12-21 • via Nuitee
A
Amanda • couple • us
5
Stayed for 2 nights. Room was ok.
Pros:

I liked how close it was to the venue we attended.

Cons:

The cleanliness could’ve been better.

2025-12-06 • via Nuitee
H
Hamidullah • couple • us
4
Extra charge was not. mentioned on booking.com
Pros:

Cleanness and location

Cons:

They charged 20 for car parking and 150 security deposit that was not mentioned on booking.com and online

2025-12-03 • via Nuitee
D
Dominic • couple • us
10
Pleasant, helpful, and relaxing.
Pros:

The room was clean, the roof top was very nice.

Cons:

The Television set up is far too complicated

2025-11-30 • via Nuitee
V
Valerie • couple • us
7
2025-11-28 • via Nuitee
C
Carmi • family_with_children • us
10
Will definitely stay there again.
Pros:

Location, cleanliness, indoor swimming pool.

Cons:

It would be better if there's a microwave. We stayed in a 2 queen size room. Also, had a hard time with the charging station in the parking lot, not sure if it's broken.

2025-11-04 • via Nuitee
F
Fran A • couple • us
10
2025-11-01 • via Nuitee
E
Elsa • solo_traveller • us
6
2025-10-31 • via Nuitee