Hotel Mai Downtown Long Beach

Hotels
9 (343 reviews)
107 Long Beach Boulevard , Long Beach , us

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and accommodating staff
Great location
Cons:
Parking fees not disclosed
Limited food options

Categories

Cleanliness
8.46
Multiple reviews mentioned cleanliness positively, but some expressed dissatisfaction with it.
Service
9.93
Numerous reviews praised the staff for being welcoming and accommodating.
Location
9.47
Reviews highlighted the hotel's proximity to venues and other attractions.
Room Quality
9.42
Generally positive feedback about room condition, with minor complaints about views.
Amenities
8.95
Good amenities mentioned, but some guests had issues with parking and sauna.
Value for Money
8.91
Some complaints about unexpected charges, but overall quality justifies the cost.
Food and Beverage
7.46
Noted lack of dining options on-site, impacting overall satisfaction.
Overall Experience
9.43
Very positive sentiments about the stay overall despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:27

Property Description

Luxurious Spa and Wellness Center:
Enjoy the tranquility of our indoor pool, hot tub, and terrace at Hotel Mai Downtown Long Beach.

Modern Amenities in Every Room:
Relax in comfort with air-conditioned rooms equipped with a desk, coffee machine, and flat-screen TV.

Convenient Location:
Explore nearby attractions like Junipero Beach and Queen Mary just a short distance away from our hotel.

Contact us now to book your stay at Hotel Mai Downtown Long Beach and experience the perfect blend of relaxation and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 343 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 9.43
S
Segovia • extended_group • us
10
Pros:

Servise was good but forgat to tell me we had to pay 20 dollars per parkinh every nigth

Cons:

I had to pay for parking lot ...but i did gat a tiket foe 86 dollars on tje first nigth ...

2026-04-07 • via Nuitee
V
Vargas • couple • us
8
2026-03-30 • via Nuitee
A
Abdul • solo_traveller • ca
10
2026-03-30 • via Nuitee
D
Dave • solo_traveller • us
9
Bright, clean and super conveniently located property for a great value.
Pros:

For my expectations and needs, this place checked all the boxes. It's convenient to downtown and walkable to tons of places including the Promenade, the beach and has easy access to train and bus stops. The property itself is pretty clean and seems to be well taken care of.

My room was clean and bright and for the slight rate increase, the upgrade to a balcony room was totally worth it. Not exactly an ocean view, but it's room and breezy and isn't facing into a depressing courtyard. The room and bathroom were spacious, the bed and pillows were decently comfortable and you've got to give bonus points for the Toto bidet.

For the rate, I find this place to be a pretty great value. I didn't take advantage of the sauna, steam room, hot tub or pool, but did take note of how everything was clean and functional. The gym is small, but clean and has everything you need for a hotel workout. Props for the Pelotons and dumbbells that don't max out at 25 lbs.

Cons:

Only a couple of things fell short. A couple of the towels had concerning black spots on them. They should either be bleached or taken out of rotation. Fortunately, plenty of extras were provided.

The biggest inconvenience is that there's one trash can in the entire room / bathroom and it's TINY. I don't like to leave trash on the ground in a hotel room, but it's almost unavoidable.

2026-03-29 • via Nuitee
T
Theodoric • couple • gb
8
Pros:

Hotel in good location and closed to convention centre and main streets.
Staff were friendly and efficient.
Toilet had Japanese style bidet.
Good lighting in bathroom
The double bed rooms are of a good size.

Cons:

Next to tram line so can hear traffic.

2026-03-25 • via Nuitee
Q
Qing • family_with_children • ca
8
Staff is nice, willing to help.
Pros:

Overall it’s ok. The building definitely needs maintenance as walls are dirty, bathroom tubs are clogged.

Cons:

The two rooms we booked both have the problem of tubs slow drainage/ not draining at all.

2026-03-20 • via Nuitee
E
Eliza • solo_traveller • us
7
Though a no frills, basic hotel, the bed was ver comfortable, room was very clean with no smells, and the bathroom featu
Pros:

Rooms were clean and modern. Japanese toilet was a great surprise upgrade.

Cons:

Hallway way a bit dim and felt dated. Walls were stark white with no art.

2026-02-23 • via Nuitee
A
Andranik • couple • us
10
2026-02-10 • via Nuitee
T
Trina • family_with_children • us
5
Cons:

The smell in the room and

2026-01-19 • via Nuitee
J
Jesse • couple • us
10
Great location, comfortable and clean rooms and a great price.
Pros:

Great location, clean, friendly and helpful staff. They give you free water for the entirety of the stay. The rooms have a balcony, comfortable beds, spacious bathrooms. You can access all of your streaming services on the in room tv..

Cons:

Nothing

2026-01-19 • via Nuitee
D
David • family_with_children • us
5
Cons:

My daughter used the rooms couch to sleep , in the morning she was very itchy and noticed about 10 bites total.
On her both Arm, on both Ankles, and legs. We believe the couch has bed bugs.

2026-01-19 • via Nuitee
A
Aleah • couple • us
10
2026-01-15 • via Nuitee
M
Monica • family_with_children • us
10
Our stay was amazing we loved how close everything was the staff was super friendly. Will definitely be back.
Pros:

I liked how close it was to our venue.

Cons:

Wish there was little fire places on the rooftop area.

2026-01-15 • via Nuitee
B
Bonnie • couple • us
8
2026-01-15 • via Nuitee
R
Rosa G • couple • us
10
2026-01-15 • via Nuitee
T
Tucker • couple • us
7
2026-01-09 • via Nuitee
M
Melissa • extended_group • us
8
Nice place to say, awful parking.
Pros:

Room was nice and clean. Walls were thin and could hear furniture moving around. Some road noise but nothing that kept you awake. Would stay there again if in long beach if I needed to be in that exact area.

Cons:

Hotel was nice but the parking is very small and I had to pay $20 to park in a lot behind the hotel. I checked in at midnight and it was a little scary having to walk from that lot back to the hotel. We were told there was a shooting the night before around the corner. Their doors were locked so I can imagine there is a reason to lock those at night.

2026-01-08 • via Nuitee
T
Toni • extended_group • us
4
2026-01-03 • via Nuitee
W
Wai Hon • extended_group • hk
8
2026-01-03 • via Nuitee
S
Sarah • couple • us
8
2025-12-21 • via Nuitee