Pets allowed

Facilities

Free WiFi
Express check-in/check-out
Elevator
Breakfast available (surcharge)
Express check-in
Free self parking
Secured parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Comfortable beds
Cons:
Issues with check-in
Noise from a sofa bed
Problems with TV

Categories

Cleanliness
9.19
Clean and big rooms, all areas mentioned as clean.
Service
9.66
Friendly staff and helpful service, particularly at the breakfast buffet.
Location
9.2
Convenient location for access to the airport and nearby attractions.
Room Quality
9.15
Rooms are comfortable and well-equipped, though one report mentioned issues with the sofa bed.
Amenities
8.68
Good amenities including charging points for electric vehicles, though some issues raised with TV.
Value for Money
9.14
General sentiment suggests good value based on described facilities and service.
Food and Beverage
9.19
Breakfast was noted positively; buffet manager described as efficient and friendly.
Overall Experience
9.36
Most reviews indicate a positive overall experience, with minor issues flagged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:30

Property Description

Convenient Amenities
Experience modern convenience with our complimentary wireless internet access and a vending machine for all your snacking needs.

Continental Breakfast
Start your day right with a delicious continental breakfast available daily from 7:00 AM to 10:00 AM. Fuel up for your adventures ahead!

Featured Amenities
Enjoy our express check-in, 24-hour front desk, and elevator for a smooth and hassle-free stay. Plus, take advantage of free onsite self parking for your added convenience.

Immerse yourself in comfort at Arrow Hotel with air-conditioned rooms, flat-screen TVs, and complimentary wireless internet. Unwind in bathrooms with bathtubs or showers, and relish daily housekeeping services.

Don't miss out on our prime location in Hégenheim, just a stone's throw away from attractions like St. Theresia and Kannenfeldpark. Book your stay now for an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 11

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in kg is 5

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 85 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
A
ARNAUD
10
Pros:

Hotel ressent dans un quartier calme malgré l'aéroport, mais les chambres sont bien insonorisées, restaurants à proximité.

2025-10-12 • via Nuitee
C
Copée
10
Pros:

Tout était parfait

2025-10-04 • via Nuitee
M
Michaël • partner
10
Pros:

Pas grand-chose à redire sur cet hôtel proche d’un aéroport.
Chambre confortable et propre, personnel sympathique et petit-déjeuner très correct.
Vous pouvez réserver sans crainte.

2025-08-27 • via Nuitee
T
Thierry
10
Très bien
Pros:

Quartier calme , bâtiment agréable à regarder , parking avec des points de chargement pour les V.H électriques,hybrides. Hall d' accueil idem,tout est propre et bien installé. Acceuil très aimable, documentation touristique à disposition . Chambre climatisée, propre et confortable

2025-08-15 • via Nuitee
E
emilio
10
Top
Pros:

Calme et confort pour une étape

2025-08-10 • via Nuitee
L
Lynn • partner
8
Pros:

The hotel was just over the boarder from Switzerland, easy accessible by walking, clean big rooms, lovely shower. Just slight problem with Tv which we ask reception twice about. Would definitely recommend

2025-07-28 • via Nuitee
S
STEPHANE
8
Petit hotel sympathiques
Pros:

Trés bon hotel. La personne qui gere le buffet au petit-déjeuner est vraiment très efficace et sympathique.
La chambre est agréable.
Dommage que la telne fonctionnait pas malgré un changement de piles de la télécommande.

2025-07-26 • via Nuitee
J
j
8
Pros:

mooi nieuw hotel , super ontbijt
jammer van de beroerde bedden en kussens

2025-07-24 • via Nuitee
M
Marie
8
Nytt og fresht med serviceinnstilt personale
Pros:

Etter en lang dag på veien og sen innsjekk var det deilig å komme inn på dette freshe hotellet. Litt vanskelig å finne fram men rommene var freshe og godt utstyrt med litt servise o.l så vi kunne spise litt medbrakt mat. Alt var veldig bra bortsett fra 1 ting: sovesofa på familierommet vårt knirket veldig høyt hver gang noen beveget seg og vekket oss gjennom natten.

2025-07-23 • via Nuitee
C
Chanda
8
Pros:

We were attending euro 2025 in Basel, so conveniently located. Alessio was also very helpful in terms of getting to and around Basel. We couldnt find the iron and ironing board, though

2025-07-22 • via Nuitee
C
Caspar • family_with_children
8
Pros:

Helemaal goed, alleen slecht bereikbaar ivm wegwerkzaamheden. Dat had aangegeven mogen worden. Verder verliep het automatisch inchecken niet helemaal goed ivm ontbreken kamernummer/aanduidingen

2025-07-21 • via Nuitee
A
Anders
10
Pros:

Kan varmt anbefale hotellet. Nyt, rent og pænt. Samt mulighed for opladning af el bil. Samt gratis parkering.

2025-07-14 • via Nuitee
N
Nicola
8
Pros:

Great for quick stopover we stayed in a suite with lots of room. Only issue thin ceiling so noise from early mornibg

2025-07-14 • via Nuitee
B
Brian
8
Tæt ved lufthavn
Pros:

Problematisk check-in. Den automatiske maskine virkede ikke, så vi fik én nøgle til deling mellem fire personer på to værelser. Stedet ligger op ad lufthavn, sjove fly høres meget tydeligt

2025-07-12 • via Nuitee
S
Sarbast • partner
10
Pros:

This hotel was amazing great rooms great facilities a short drive to the main centre and shopping, food, entertainment in the area was so nice. Wanted to stay another night but hotel was fully booked

2025-07-12 • via Nuitee
C
Claude
10
Pros:

tout est parfait

2025-07-10 • via Nuitee
C
Caspar
8
Pros:

Goede mooie grote familie kamer, alles schoon en netjes.
Fijn personeel.
Goede parkeerplaats.

1 min puntje: toegangsweg was opengebroken, onduidelijkheid hoe bij het hotel te komen. Maar wel gelukt.

2025-07-06 • via Nuitee
D
Deborah • partner
10
Pros:

Quiet, clean, great breakfast, very helpful staff. Road construction was slightly irritating (not noisy) just a hindrance

2025-07-03 • via Nuitee
P
Pascal • family
8
Pros:

Correct rapport qualité prix
Satisfaisant pour une nuit de passage

2025-07-02 • via Nuitee
R
Richard
10
Pros:

Nic

2025-06-26 • via Nuitee