Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Very close to Naples Centrale / excellent transport links
Modern rooms with up-to-date TV/Netflix and good air conditioning
Helpful reception and housekeeping staff (specific praise noted)
Cons:
Breakfast quality, variety and service frequently criticized (dirty crockery, bad coffee)
Some guests report dirty or dated rooms and neglected corridors
Surrounding area described as busy/grungy/unsafe by multiple reviewers; expensive parking and extra local charges

Categories

Cleanliness
6.5
Mixed reports: several guests report dirty rooms, dirty breakfast crockery and neglected corridors, while others mention clean, well-kept rooms. Overall cleanliness is below the hotel tier on some stays.
Service
8.5
Service is mixed but generally positive at reception and housekeeping (specific praise for staff like 'Lucritcia'); however breakfast staff are frequently described as rude or inattentive, tempering the score.
Location
9
Excellent for transport: consistently noted as less than 5 minutes from Naples Centrale and Metro/Circumvesuviana. Area is busy, multicultural and sometimes described as grungy or marginal, but location convenience is strong.
Room Quality
8.8
Many guests praise modern rooms, functioning air conditioning and up-to-date TVs/Netflix; a minority report old or dated rooms. Overall room quality leans positive.
Amenities
8.8
Good in-room amenities cited (modern TV/Netflix, effective A/C). Some missing elements noted (no minibar in a stay, occasional lift problems), but amenities are generally strong.
Value for Money
8.4
Perceived value is generally positive due to location and room quality, but reduced by extra costs (high parking fees, local hotel taxes) and some guests feeling the 4-star marketing is misleading.
Food and Beverage
6
Frequently criticized: breakfast described as monotonous, limited choice, poor quality (bad coffee), dirty cups/plates and slow or indifferent service. This is a consistent negative across reviews.
Overall Experience
8
Overall balanced: excellent location and generally good rooms/amenities with helpful reception/housekeeping staff, but recurring issues with breakfast, occasional cleanliness lapses and a marginal surrounding area.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:00

Property Description

Convenient Location
Hotel Sant'Angelo Palace is ideally situated in the Central Station district of Naples, just 500 meters from Naples Central Train Station. With key attractions like Chiesa dei Santi Filippo e Giacomo and Naples National Archeological Museum within a short distance, exploring the city is a breeze for our guests.

Modern Amenities
Experience comfort and convenience with our 4-star hotel's range of amenities. From a 24-hour front desk and concierge service to free WiFi throughout the property, we ensure a seamless stay for all our visitors. Each room is equipped with a desk, flat-screen TV, air conditioning, and a private bathroom, providing a perfect blend of functionality and relaxation.

Nearby Attractions
Immerse yourself in the rich culture of Naples by visiting popular landmarks like San Gregorio Armeno, MUSA, and Museo Cappella Sansevero, all located a stone's throw away from the hotel. With the Naples International Airport just 8 km away, Hotel Sant'Angelo Palace is your gateway to a memorable stay in the vibrant city.

To book your stay at Hotel Sant'Angelo Palace, visit our website or contact us directly.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8
Based on 2310 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.4
Food and Beverage: 6
Overall Experience: 8
G
gallina • solo_traveller • ch
8
Pros:

Camera molto ampia e pulita

Cons:

Le luci della camera da rivedere

2026-11-14 • via Nuitee
L
Lucia • couple • it
9
2026-11-14 • via Nuitee
V
Valentina • couple • it
10
Indimenticabile
Pros:

Struttura accogliente stanza pulitissima molto grande con minibar
Colazione super abbondante valeva come un pranzo 😜
Personale super disponibile
Fuori dall hotel presenza di un mercato etnico molto interessante ma soprattutto la posizione super comoda in pieno centro e con la metro vicinissima potevi spostarti per andare ovunque

Cons:

Nulla tutto davvero perfetto

2026-11-13 • via Nuitee
S
simona • solo_traveller • it
10
top
Pros:

ottimo servizio.personale cordiali e veloce dall inizio alla fine.
ho avuto ottima esperienza qui.
ristorante top.

2026-11-13 • via Nuitee
S
simona • solo_traveller • it
10
ottimo
Pros:

IL team ha reso tutto semplice. comunicazione chiara, servizio cordiale.
tornerei Di nuovo.

2026-11-13 • via Nuitee
L
Liguori • solo_traveller • it
10
Pros:

Posizione comodissima a due passi dalla stazione centrale. La struttura è impeccabile, camere pulite e curate. Consigliatissimo.

2026-11-13 • via Nuitee
D
Diego • couple • it
10
2026-11-13 • via Nuitee
S
samuel • solo_traveller • it
10
2026-11-12 • via Nuitee
J
Jorge Maurício • couple • br
10
Pros:

Experiência incrível, sem palavras. Ótimos funcionários e excelente espaço. Me senti super confortável.

2026-11-12 • via Nuitee
G
Giovanni • couple • it
9
Credo che ritornerò in questa struttura, ha completamente soddisfatto le mie esigenze
Pros:

Ottima colazione e ottima posizione, staff molto disponibile

2026-11-12 • via Nuitee
M
Mario • extended_group • it
10
Soggiorno perfetto!
Pros:

Soggiorno perfetto! La struttura è pulita, accogliente e curata in ogni dettaglio. La posizione è strategica e comodissima per spostarsi e visitare i dintorni. Un ringraziamento speciale va all'host/allo staff per la grande disponibilità, la gentilezza e i preziosi consigli fin dal momento dell'arrivo. Torneremo sicuramente!

2026-11-12 • via Nuitee
S
simona • solo_traveller • it
10
Pros:

dal momento in cui Siamo entrati CI Siamo sentiti ascolti. questo dice tutto sulla qualita del team.
ristorante Stata Bella sorpresa

2026-11-12 • via Nuitee
G
Giosuè • solo_traveller • it
10
l'hotel è situato in un ottima zona il personale è gentile e le camere sono ben pulite sicuramente ci ritornerò
Pros:

l'hotel è situato in un ottima zona il personale è gentile e le camere sono ben pulite sicuramente ci ritornerò

2026-11-12 • via Nuitee
V
Virginia • couple • nl
9
Pros:

The location was ideal for us since it was very close to the train station and a walking distance to the historic center.

Cons:

The property was perfect but being in front of piazza Garibaldi was a problem because it was noisy and dirty with too many people without jobs and homeless.

2026-11-12 • via Nuitee
A
anderson • couple • br
10
Atendimento e ambiente acolhedor
Pros:

Quarto super limpo e atendimento excelente dos funcionários

2026-11-11 • via Nuitee
D
Daniele • couple • it
10
Pros:

Centrale e vicino ad ogni punto di interesse della cifra personale cordiale e disponibile a qualsiasi ora , pulizia e professionalità fanno di questa struttura il luogo ideale per passare qualche giorno a napoli ottimo lo consiglio e ci ritornerò

2026-11-11 • via Nuitee
T
Tainan Maria • couple • br
10
O hotel é excelente maravilhoso o quarto é incrível café da manhã é ótimo
Pros:

Quarto limpo bem organizado, muito bonito, um ótimo café da manhã os funcionários atendem muito bem são muito gentis e educados.

2026-11-11 • via Nuitee
A
andrea • solo_traveller • it
9
2026-11-11 • via Nuitee
A
Amanda Cristyna • couple • gb
10
Wonderful
Pros:

Everything was impeccable, the staff were pleasant and kind, I loved the breakfast, very well served with various varieties! I highly recommend it and will be back soon.

2026-11-11 • via Nuitee
G
Giacomo • solo_traveller • it
10
Consigliato, struttura di alto livello nel centro della città
Pros:

Il mio soggiorno è stato perfetto, dall’accoglienza cordiale fino al check out non ho riscontrato alcun problema. Le camere sono nuove e confortevoli, perfette anche per soggiorni più lunghi.

Cons:

Nulla

2026-11-11 • via Nuitee