Hotel Carlton Incheon Airport Juan

Hotels
Independent
10 (19 reviews)
46 Juanseo-ro Michuhol-gu, Incheon, Incheon, 22136 , Incheon , KR

Facilities

Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
ATM/banking
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent service
Cozy room
Cons:
One light bulb was out

Categories

Cleanliness
10
Clean and very quiet, though one bulb was out.
Service
10
The staffs were so kind and amazing, going above and beyond.
Location
10
There are plenty of restaurants around the hotel.
Room Quality
10
The room was cozy with great amenities.
Amenities
10
Great amenities provided in the room.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
An excellent overall experience; will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:33

Property Description

Relax at the Spa
Pamper yourself with a visit to the spa and indulge in rejuvenating massages.

Dining and Entertainment
Enjoy a culinary delight at the hotel's restaurant or unwind with drinks at the bar/lounge.

Convenient Amenities
Benefit from services like concierge assistance, complimentary Wi-Fi, and a 24-hour front desk.

Immerse yourself in luxury at Hotel Carlton Incheon Airport Juan. Book now for a memorable stay!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

10
Based on 19 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Amy
10
Pros:

The staffs were so kind and amazing. They truly went above and beyond with amazing service. The room was so cozy with great amenities and there are plenty of restaurants around the hotel. We will definitely come back when I visit Korea.

2025-12-16 via Nuitee
T
Tetsuya
6
Pros:

部屋の電気が一つ切れていたけど、寝るだけだから気にはならなかった

2025-11-21 via Nuitee
A
ANDREW
10
Pros:

Clean, very quiet, easy check in and out.

2025-11-06 via Nuitee
A
Anthony family_with_children
6
Pros:

Our stay here was pleasant. The room was very spacious and the bathroom very big. Massive bath and good hot strong water flow. It does need some updates to bring it up the advertised 4 stars and there was a musty smell in the corridor.

2025-04-30 via Nuitee
K
KISHI family
6
Pros:

部屋にマッサージチェアがあったのが良かったです。立地もよく、駅からホテルまでの道なりにコンビニが3件と飲食店が10件以上ありました。室内は雨戸が閉まっているのに外窓が開きっぱなしだったり、電気ケトルに前の人が使ったとおぼしき水がそのまま入っていたりといまいちでしたが、エントランスにコーヒーサーバーと無料の飲料水があるのでプラマイゼロですかね。ただ、どうみてもクーラーが無かったので夏の宿泊がどうなのか気になりました。It was good that there was a massage chair in the room. The location was good, and there were three convenience stores and more than 10 restaurants along the way from the station to the hotel. "However, apparently there was no air conditioner, so I was curious about the summer stay."

2025-03-27 via Nuitee
J
Jessica Rose partner
6
Pros:

Very good if you want a cheap hotel and you will only use it for sleeping and travelling into Seoul. Short walk to the transport links into Seoul and Incheon so very useful. If you’re here for a long stay however, they don’t house keep your room. We stayed for a week and no cleaning or housekeeping so keep in mind.

2024-11-20 via Nuitee
B
Bethany alice
4
Pros:

Good

2024-11-09 via Nuitee
E
Eded
2
Pros:

Poor conditon, stains everywhere and of all sorts, hair in bathroom, cigarette smell in room...very very dirty place...would stay away...did not feel safe staying more then 3 or so hours nor safe. Left and went to airport way prior to flight to feel better and sleep on an airport lounge chair as it was the better option.

2024-09-24 via Nuitee
J
Jean
10
Pros:

Il était super super perssonnelle j ai adoré

2024-09-23 via Nuitee
F
Fabrizio
6
Big disappointed
Pros:

This hotel is a big lie, they offer airport transfers andnthey don't even have a bus, they offer SPA...but don't exist, in 5 days they never cleaned the room

2024-08-31 via Nuitee
R
Rondro
2
Pros:

C est sale , c’est loin de tout . Pas de commodité.Service et état d’hébergement et d’équipement très mauvais

2024-08-28 via Nuitee
V
Verified traveler
2
Pros:

Unfortunately the room was not clean, and had sticky white stuff on the floors near the bathroom entrance and by the bed. I did not stay.

2024-08-06 via Nuitee
1
107benjamine Solo travel us
10
Short 1 Day Visit During Layover
Pros:

Professional and helpful. Room is well furnished with your own computer. Clean and affordable for someone with a long layover in Seoul airport. The airline lost my luggage and the front desk helped me recover it and the airline brought it to the hotel for me. The front desk took care of my luggage while I went shopping at the mall.

2024-03-02 via Tripadvisor
J
Jerry
8
Pros:

Hotel room meet our expectations great 1 night stay before continuing on our trip. Not a lot of things to do in the area you will need to take a cab to get anywhere

2024-02-22 via Nuitee
M
Melton family
2
Pros:

I had to leave after first night. Was very dirty. Even after changing rooms

2023-12-26 via Nuitee
S
Siena Erica friends
10
Pros:

Overall a great place to stay! Super kind and helpful staff, and the hotel was right next to the Juan train station, as well as a shopping/foods street with delicious tanghulu and cafes :) The hotel was pretty luxurious, with really good amenities provided (like a hair straightener!). Would stay again, and wasn’t too difficult to reach from the Incheon International Airport with minimal train transfers and walking!

2023-12-08 via Nuitee
J
John
10
Pros:

Awesome!

2023-11-11 via Nuitee
K
Kenji
10
Pros:

朱安駅に近くですが坂の上にあるので疲れる

2023-10-15 via Nuitee
U
Ugur family
4
Pros:

Das Hotel ist niemals 4 Sterne Wert. Ich habe ein
Business Zimmer bekommen aber das kann höchstens ein Economy Zimmer sein.

2023-10-08 via Nuitee