Palms Place Condo Hotel & Casino

Hotels
Independent
5.6 (24 reviews)
4321 W Flamingo Rd, Las Vegas, Nevada, 89103 , Las Vegas , US

Facilities

Free WiFi
24-hour front desk
Smoke-free property
Free self parking
Free valet parking
Casino nearby
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Hidden fees
Cleanliness issues

Categories

Cleanliness
3.97
Several reviews indicated issues with cleanliness, including dirty rooms and towels.
Service
6.98
Mixed experiences reported; some found the service acceptable, while others were frustrated with hidden fees.
Location
8.48
Positive notes about the location being close to the strip and accessible transportation.
Room Quality
4.47
Reports of dirty rooms and inadequate amenities; dissatisfaction noted.
Amenities
4.47
Lack of basic amenities mentioned; limited supplies provided during stay.
Value for Money
3.97
Negative sentiment about unexpected fees affecting perceived value.
Food and Beverage
5.48
No specific mention of food offerings; assumed average.
Overall Experience
6.98
Mixed comments; some unsatisfied but others had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:24

Property Description

Outdoor Pool and Complimentary Wi-Fi
Indulge in our outdoor pool and stay connected with complimentary Wi-Fi throughout the property.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, laundry facilities, and free valet parking during your stay.

Well-Appointed Guestrooms
Relax in one of our guestrooms with kitchenettes, jetted bathtubs, and complimentary Wi-Fi. Make yourself at home with all the necessities provided.

Centrally located in Las Vegas, minutes away from popular attractions, The Palms Place Condos by Zelloo offer a comfortable and convenient stay for your next visit to the city. Book now for an unforgettable experience.

Important information:

Pamper yourself with a visit to the spa, which offers massages. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a sportsbook. Additional amenities at this apartment include complimentary wireless internet access and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.6
Based on 24 reviews
Cleanliness: 3.97
Service: 6.98
Location: 8.48
Room Quality: 4.47
Amenities: 4.47
Value for Money: 3.97
Food and Beverage: 5.48
Overall Experience: 6.98
R
Rene
10
Pros:

Great stay close to strip. Ubers available all the time

2025-08-19 via Nuitee
M
Mohammed
6
Pros:

they charge 90 dollars for cleaning the room ????

2025-08-16 via Nuitee
V
Verified traveler
2
Hidden fees
Pros:

LET THE BUYER BEWARE
I was warned about several fees and studiously avoided them. There was a departure fee of an amount. This type of fee according to a simple google search is charged when you shorten your stay.

I was charged a completely unrelated ninety dollar cleaning fee they assured me was 'normal' which is why they took it out of my deposit. Steer clear!!!

1. The fee that was described did not match any total given in communication.
2. The fee was a cleaning fee not mentioned.
3. The fee was taken out of my deposit last minute

2025-08-10 via Nuitee
K
Kim
10
Pros:

Awesome will stay again

2025-08-07 via Nuitee
Y
Yakaday partner
6
Pros:

For the most part it was a nice stay

2025-08-07 via Nuitee
J
Jessica family
4
Pros:

I was very unhappy with cleaning fee. The pool area was small and loud

2025-08-06 via Nuitee
J
jason family
2
Pros:

This is Expedia’s and the owner of the air bnb who own the place at the palms hotel and the hotel for allowing it to be an air bnb. Expedia misrepresented when the advertised and sold the room. It wasn’t a hotel room or clean. It was an air bnb and I got 2 towels and 2 rolls of tp for a 7 day stay. No housekeeping everything was extra. They charged a cleaning fee when I left and the room was moldy shower dirty dishes e if c etc on arrival. I’m so mad.

2025-08-03 via Nuitee
M
Michael
6
Pros:

Closed

2025-07-31 via Nuitee
C
Cynthia
4
Pros:

The room was not clean at all during arrivals during my stay there were stained sheets and bottles in the drawer no clean or freshness

2025-07-26 via Nuitee
N
Najeea partner
2
Pros:

My room was dirty and I had to pay for towels room balcony was locked that’s why I got the room and there was no soap in the bathrooms

2025-07-22 via Nuitee
J
Justin
10
Good day
Pros:

Me and My Wife was happy with our room. The only thing that was wrong was the bathtub jet didn’t work but other than that we had a great view, comfortable bed and overall comfortable room.

2025-07-19 via Nuitee
R
Renny partner
4
Pros:

I was never notified about the $90 cleaning fee & no balcony access. The room has a balcony but it’s locked so you literally cant get on it…. Service was good, hotel room has nice features but you could tell by the floors walls and few stains in the coach that there had been some serious hotel parties there prior.

As someone who lives in LV and has been to serval hotels, this one I would not recommend.

2025-07-14 via Nuitee
J
Julia
6
Pros:

No remote for Tv in front of bed. Other tv only had apps to sign in.

2025-07-08 via Nuitee
E
Elizabeth partner
10
Pros:

Room was spacious and quiet. Made it easy to enjoy a relaxing night

2025-07-08 via Nuitee
N
Neptalid
2
Pros:

Do not I repeat do not book through Expedia to stay at Palms balcony suite. They allowed 3rd party vendors to rent through Expedia and charge you a $90 cleaning fee! They don’t let you check in early unless the 3rd party allows it which they didn’t allow me. The room was mediocre. Front desk staff were rude.

2025-07-06 via Nuitee
E
EUGENE
4
Pros:

Was Not told about a $113 Non refundable Cleaning fee. While booking or at checking in was this additional charge mentioned. I always check for Additional Fees when booking a Property as I travel every Month.

2025-07-03 via Nuitee
W
WALTER partner
6
Pros:

The property needs to invest in new towels

2025-06-08 via Nuitee
E
EVELIO
4
Pros:

They change me from one property to another property were was dirty and charge me for $95 for cleaning?

2025-05-02 via Nuitee
C
Carmen friends
10
Pros:

Love the room layout

2025-04-27 via Nuitee
E
Essence partner
10
Pros:

I love the palms place!

2025-04-14 via Nuitee