Roami at St. Charles

While we loved the room itself, we lost some time of our stay due to not being sent the code to check in. I had to get on the phone with two different agents before finally gaining access to our room. Luckily, we had family nearby to store our luggage and wait it out- but had we come from the airport without people we knew, we would have been standing outside in the heat with all of our luggage waiting to get inside. I did ask that we be compensated the time on the checkout day to makeup for this error, and while we got communication the day before explaining it COULD be a possibility if nobody booked the room, when I contacted the morning of our checkout to see if a booking had happened and if not, if we would be able to stay, I got absolutely zero response about a possible late check out. Definitely a bummer!

They need to work on the key pads there were times

Unfortunately we had issues when we arrived at property as we had not received our codes for entry into property or codes to our unit. It was very stressful as we needed to borrow a phone to contact property (our phone was Australia with data only). Thankful for the gentleman who lent us his phone. Once we contact property manager he gave us the required codes promptly and we could access property and unit. Very stressful situation.
Once inside unit it was a very pleasant moment the unit was very welcoming, clean and well maintained. We did enjoy our 2 night stay.

This apartment was extremely nice. The only issue that wasn’t really a big issue was the leak in one bedroom where the ceiling was coming down. Outside of that the floor plan, rooms and beds , bathroom and kitchen and living space were beautiful and comfortable. I wish they had more pots and pans because that is a kitchen that made me want to cook!

Lovely place, inside and out.

Great place to stay if you want to be close to everything

It’s an amazing location! Walkable to many places. I also liked how quiet it was. A couple of things I would like to point out is there are no windows in the bedrooms (I stayed in the 2 bedroom) and also no full length mirror anywhere in the place. I reached out to the point of contact person given in the check in instructions, Hector, and despite me being there for 5 days, I’ve yet to hear back from him. Other than that, I enjoyed my stay and would stay here maybe in a different room that has windows in the room

Construction is the worst part about. Right in front of the building working on the street car lines. Dirty and nowhere to park.

This property is beautiful, comfortable and spacious! I loved everything about it! I will definitely stay again!

I have been coming to New Orleans for over 30 years and I must say that this the best place I have ever stayed in. I was so impressed.

Easy self check in. Large apt very comfy bed, quiet, good location.

Nice place
Good area

We loved everything about this apartment, except the dishes…there weren’t any!! This was a beautiful apartment and had a beautiful built-in wine fridge, but there are no dishes or wine glasses. 2 tiny little coffee cups and a water glass. We had to make sure we had plastic ware when we ordered in because there is no silverware either. The terrace is nice and big with a tiny little metal table and chairs. It would have been nice to have a lounge chair, as I was there for surgery and the weather was beautiful but wasn’t able to enjoy the terrace. Everything else about this apartment is perfect, from the quiet entryway, the self-service ala carte in front of the elevator and how lovely the apartment was. It was in the perfect location and across from Daisy Dukes which we enjoyed a lot! Close to everything, but yet nice and quiet. The trolley runs right in front of the apartment and has a stop right there. (the apartment management did not know this) Highly recommend, except for the lack of dishes. 😊

Wouldn't stay here again. extra fees for early check-in, no natural light, noisy. If you are in the area for a short stay you'll have more fun staying in a real hotel in the french quarter and spending extra. This place, while spacious and has everything you need, felt administrative. We couldn't wait to leave. Perhaps there are better units that get natural light like what was illuatrated in the profile photos but we didn't stay in one.

It was absolutely beautiful!!

Clean, convenient, classy

It was so easy to check in and out,communication was perfect. The location was perffect, right on St. Charles, literally walked out the front door and the streetcar was there. Had a great kitchen for cooking, although I did not, being in New Orleans. The space itself was so much more than I even expected, and super comfortable bed. Beautiful bathroom with huge tub. Would definitely stay there again!

Came for Mardi Gras for those holiday bookings it would be nice to know as a customer that it is directly on the parade route so that it affects uber and lyft service.

It was clean. You could hear the people above you. Please update the check out instructions about locking the place up. Its a small concern but it makes a difference when you are trying to meet the deadline

Great Stay!

Pros - Walking distance to canal. Spacious rooms, living area and Bathroom. Kitchen is modern and up to date. Nice enclosed patio.

Cons - Bed and Walls could have been cleaned. Stains on bed holspostery and walls. Soap dispenser was broken in bathroom. It just needed to be maintained.