Hotel City 20

Hotels
7.9 (83 reviews)
Via Lulli Giovanni,11 , Milan , it

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Heating issues
Basic amenities
Room comfort

Categories

Cleanliness
7.61
Several reviews mention cleanliness positively, but some issues with bathroom humidity were noted.
Service
8.58
Multiple reviews highlight friendly and accommodating staff.
Location
8.62
Positive mentions of convenient location near public transport and restaurants.
Room Quality
7.07
Feedback indicates issues with room temperature and comfort of beds.
Amenities
7.6
Amenities mentioned as sufficient but lacking additional facilities.
Value for Money
8.06
General sentiment suggests reasonable pricing for the location and services provided.
Food and Beverage
7.61
No specific feedback on food and beverage, assumed standard for the hotel type.
Overall Experience
8.08
Overall positive experience highlighted with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:54

Property Description

Central Location: Conveniently situated near major metro stations for easy access to the city's attractions.

Comfortable Rooms: Well-appointed rooms with modern amenities including flat-screen TVs, private bathrooms, and city views from select rooms.

Delicious Breakfast: Enjoy a choice of buffet, continental, or Italian breakfast options daily at the property.

To experience comfort and convenience in Milan, book your stay at Hotel City 20 today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 83 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
L
Loeza • couple • ca
10
Pros:

Room size and clean

2026-01-28 • via Nuitee
S
Simone • solo_traveller • it
10
2026-01-20 • via Nuitee
C
Cristina • extended_group • ro
8
2026-01-19 • via Nuitee
S
Saeid • solo_traveller • it
9
2026-01-19 • via Nuitee
K
Konstantina • solo_traveller • gr
9
Very satisfying
Pros:

The room was very clean. The receptionists were friendly. The check in and check out process were very easy and fast.

Cons:

There is no soundproofing in the room so you hear everyone walking or talking in the corridor, and there are noises from the surrounding rooms.

2026-01-19 • via Nuitee
S
Sylvia • couple • au
8
Pros:

Great service and was clean

2026-01-19 • via Nuitee
Y
Yunying • solo_traveller • it
10
Costa poco ed è comodissimo per muoversi.
Pros:

Silenzioso e pulito

2026-01-11 • via Nuitee
M
Maïssarath • extended_group • fr
9
Pros:

C'était top

2026-01-02 • via Nuitee
M
Magda Ostafe • family_with_children • ro
7
A pleasant room, poor heating.
Pros:

The room was clean, the bed was comfortable, and the hotel looked well maintained overall. We appreciated the fact we were able to check in early and the staff was really friendly and accommodating.

Cons:

The main issue was the temperature in the room. It was only 17.8 °C on arrival and remained cold throughout our stay. The bathroom was extremely cold, and every visit felt uncomfortable. We did change the thermostat and it was a bit better close to the door, but it was still very cold next to the window and in the

2025-12-06 • via Nuitee
M
Maria Federica • solo_traveller • it
9
2025-12-01 • via Nuitee
M
Markos • couple • gr
8
Pros:

Ήταν κοντά στο μετρό loretto.ειχε κοντα και οικονομικές ταβέρνες σε σχέση με το κέντρο στο loretto.ηταν ήσυχα.

Cons:

Είχε πολύ υγρασία το μπάνιο και τα τζάμια από το παράθυρο να γεμίζουν υδρατμούς και να στάζει νερά από το παράθυρο που από κάτω βρισκόταν το χαρτί τουαλέτας με αποτέλεσμα το πρωί να είναι μιυσκεμα το χαρτί υγείας .Οι πετσέτες παρόλο που τις άλλαζαν κάθε μέρα είχαν μια μυρωδιά κλεισούρας

2025-11-30 • via Nuitee
R
Ravinder Singh Darshan • extended_group • gb
8
Good property if u looking just to stay without amenities & facilities
Pros:

Friendly & supportable staff. Nice & Clean rooms. Easily accommodated my request for extending check out by 2 hrs without any extra charge.

2025-11-29 • via Nuitee
U
Urbina • couple • it
9
2025-11-14 • via Nuitee
P
Patjohn • couple • it
10
10 e lode. 🙂
Pros:

Location is nice. The place is near from caffeteria and Metro Station.

2025-11-02 • via Nuitee
A
Artur • solo_traveller • am
8
Pros:

It's clear the owners are committed to providing good, high-quality service. I was very pleased with everything.

Cons:

Nothing

2025-10-30 • via Nuitee
D
Delia • solo_traveller • es
7
2025-10-23 • via Nuitee
M
MICHELE • couple • it
7
2025-10-22 • via Nuitee
B
Boris • couple • rs
7
Pros:

Good location

Cons:

Very simple room, not comfortable bed for me …

2025-10-16 • via Nuitee
M
Maria • couple • it
2
2025-10-13 • via Nuitee
L
Louis • couple • dk
3
2025-10-12 • via Nuitee