Hotel La Gemma

Hotels
9.7 (1680 reviews)
Via Dei Cavalieri, 6R , Florence , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Amazing breakfast
Cons:
Noise issues
Limited amenities
No kettle provided

Categories

Cleanliness
9.82
Room was clean, cozy, and stylish as mentioned in reviews.
Service
10
Staff was friendly, professional, and went above and beyond to make guests feel welcome.
Location
10
Perfect location mentioned multiple times, central for strolling.
Room Quality
9.32
Rooms were described as comfortable and upgraded for free.
Amenities
8.82
Limited amenities noted, such as no kettle and noise issues.
Value for Money
9.82
Good value for the overall experience and trip quality as described.
Food and Beverage
9.82
Breakfast mentioned as amazing and highly rated.
Overall Experience
10
Overall exceptional experiences shared in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:44

Property Description

Luxurious Accommodation and Amenities
Hotel La Gemma offers 5-star accommodation with a hammam, spa centre, sauna, and hot tub for a truly indulgent stay.

Dining and Relaxation Options
Enjoy a delicious à la carte, continental, or Full English/Irish breakfast every morning at the hotel, and unwind with a meal at the on-site restaurant or drinks at the bar.

Convenient Location and Multilingual Staff
Set just 700 metres from Santa Maria Novella, this non-smoking property features multilingual staff at the 24/7 reception, ready to assist you in English, Spanish, French, and Italian.

To experience luxury, relaxation, and convenience in Florence, book your stay at Hotel La Gemma today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for € 190 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 60 per day.

Location

Guest Reviews

9.7
Based on 1680 reviews
Cleanliness: 9.82
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 8.82
Value for Money: 9.82
Food and Beverage: 9.82
Overall Experience: 10
M
Melis • couple • it
10
2026-04-18 • via Nuitee
L
Louis • solo_traveller • it
10
2026-04-18 • via Nuitee
L
Louis • family_with_children • us
10
2026-04-18 • via Nuitee
D
David • couple • ca
10
It is a beautiful hotel, only exceeded by the amazing staff.
Pros:

The breakfast was fantastic. The staff we're extremely accommodating.

Cons:

Insufficient ventilation in the bathroom

2026-04-18 • via Nuitee
A
Abeer • couple • sa
10
Perfect
Pros:

Very nicely decorated, welcoming staff and exceptional service

Cons:

Nothing.

2026-04-18 • via Nuitee
I
Ismo • solo_traveller • us
10
An Unforgettable Stay with Outstanding Hospitality
Pros:

My stay at Hotel La Gemma was truly exceptional from beginning to end. From the moment I arrived, I was welcomed with genuine warmth and professionalism that immediately made me feel at home. The reception team was not only efficient but also incredibly attentive, always ready to assist with a smile and thoughtful recommendations.
What stood out the most was the level of care and attention given to guests. Every detail seemed carefully considered, and the staff consistently went above and beyond to ensure a comfortable and memorable stay. Their kindness and dedication created a relaxed and inviting atmosphere that is hard to find.
The hotel itself is beautifully maintained, combining elegance with comfort, and every space reflects a high standard of quality. It’s clear that guest satisfaction is a top priority here.
I would highly recommend Hotel La Gemma to anyone looking for a welcoming, refined, and truly pleasant experience. I look forward to returning in the future!

2026-04-18 • via Nuitee
L
Luca • couple • it
10
Pros:

Servizio svolto con gentilezza, Cortesia e disponibilità da parte di tutto il personale

2026-04-16 • via Nuitee
N
Narisa • couple • gb
9
Delightful stay in a wonderfully located and comfortable hotel.
Pros:

The location was perfect and our room was lovely. The staff were charming. The dinner we had on the first night was totally delicious.

Cons:

I would have liked a bath and there was very little space in the bathroom to put things.

2026-04-14 • via Nuitee
E
Elis • couple • ee
8
2026-04-13 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-04-13 • via Nuitee
F
Faisal • couple • sa
10
Pros:

The staff, the rooms, and location. Everything was fantastic

2026-04-12 • via Nuitee
I
Itzhak Daniel • couple • gb
9
Pros:

The most comfortable bed I’ve ever slept in! The location was amazing and the food was exceptional

2026-04-12 • via Nuitee
C
Christoph • couple • at
10
Lage trifft gehobenen Komfort und perfekten Service
Pros:

Perfekte Lage, äußerst freundliches Personal und zuvorkommender Service, sehr schöne Zimmer, schallgedämmte Fenster. Es fehlt an nichts. Nicht billig aber jeden Cent wert!

2026-04-12 • via Nuitee
D
Diane • couple • fr
10
2026-04-09 • via Nuitee
L
Laureano • extended_group • es
8
Correcta
Pros:

La decoración

Cons:

La rigidez de horario

2026-04-07 • via Nuitee
H
heidi • solo_traveller • us
10
2026-04-07 • via Nuitee
I
Ismo • solo_traveller • us
10
2026-04-02 • via Nuitee
F
Florence • solo_traveller • us
10
2026-04-02 • via Nuitee
Q
Qingwei • couple • us
8
2026-04-01 • via Nuitee
C
Carolyn • family_with_children • ca
9
2026-04-01 • via Nuitee