Grand Hotel Zagreb

Hotels
9 (3861 reviews)
Jankomir 27 , Zagreb , hr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable ambiance
Cons:
Cleanliness issues
Location may be inconvenient for some
Uncomfortable beds reported by some guests

Categories

Cleanliness
8.16
There were complaints about cleanliness, particularly in bathrooms where mold and dirt were reported.
Service
10
Guests praised the friendly and professional staff.
Location
8.63
Location was generally good but some noted it was far from the city center.
Room Quality
8.67
Rooms described as comfortable but with some reports of uncomfortable beds.
Amenities
9.12
Amenities received mixed feedback, with some lacking variety but generally well-regarded.
Value for Money
8.65
Value for money was questioned due to some dissatisfaction with food offerings post certain hours.
Food and Beverage
9.11
Food was often praised, particularly breakfast, though some expected more variety.
Overall Experience
9.66
Overall experience was positive but highlighted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Luxurious Accommodation

Grand Hotel Zagreb offers modernly decorated, spacious rooms renovated in 2023 for ultimate comfort during your stay.

Top-Notch Amenities

Enjoy complimentary Wi-Fi, parking, gym, swimming pool, and exclusive SPA and Wellness services including unique features like a floating room, baro chamber, and Finnish sauna.

Culinary Delights

Indulge in a delicious array of dishes at the restaurant, starting with a rich breakfast buffet and exploring a diverse menu throughout the day.

Experience the epitome of luxury and relaxation at Grand Hotel Zagreb. Book now for an unforgettable stay!

Important information:

The wellness centre will be closed for renovation from July 20th to July 24th.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Property Video

Guest Reviews

9
Based on 3861 reviews
Cleanliness: 8.16
Service: 10
Location: 8.63
Room Quality: 8.67
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 9.11
Overall Experience: 9.66
S
Sindy • couple • ch
10
2026-08-29 • via Nuitee
N
Nikolas • family_with_children • cz
7
2026-08-28 • via Nuitee
F
Filippo • solo_traveller • it
8
2026-08-27 • via Nuitee
G
Guillem • extended_group • es
9
Una “Gran” opció a Zagreb
Pros:

Un servei molt bo, un spa petit però molt bé i esmorzar molt correcte.

Cons:

Només va haver-hi una cosa que ens va resultar fins hi tot perillosa, la sortida de la gent cap a L’ascensor venint del spa, deixen gotes i a L’ascensor va provocar la caiguda d’un amic. Després ho van senyalitzar, però això és un punt a millorar urgentment.

2026-08-27 • via Nuitee
שירית • solo_traveller • il
10
מקום מעולה
Pros:

חדרים גדולים ומרווחים, מאוד נקי,מיזוג מצוין, שירות מצוין וארוחת בוקר טובה

Cons:

המרחק מהעיר העתיקה

2026-08-27 • via Nuitee
J
Josip • family_with_children • hr
10
2026-08-26 • via Nuitee
E
Eva-Maria • couple • at
9
2026-08-26 • via Nuitee
L
Lucija • couple • hr
10
2026-08-26 • via Nuitee
K
Katerina • solo_traveller • cz
10
Pros:

Hotel byl krásný, čistý. Personál profesionální. Snídaně bohaté

2026-08-25 • via Nuitee
D
Dejan • couple • rs
10
2026-08-24 • via Nuitee
D
Dávid Skardelli • couple • hu
9
Pros:

The room, breakfast were all ok, the water quality at swimming pool was poor, also poor interior design lie flowers etc...

2026-08-24 • via Nuitee
M
Marko • solo_traveller • at
10
Pros:

Sehr nett und freundlich Mitarbeiter, ich würde jederzeit wieder einchecken! Alles war bestens und wir waren sehr zufrieden.

2026-08-24 • via Nuitee
D
Danijela • solo_traveller • si
10
2026-08-23 • via Nuitee
S
Sandrin • solo_traveller • hr
10
2026-08-23 • via Nuitee
S
Sofia Katharina • extended_group • at
8
Sehr zufrieden!
Pros:

Das Hotel und die Zimmer sind sehr schön!

Cons:

Leider gab es beim Frühstück keine Flexibilität, einen Kaffee (Latte Macchiato oder ähnliches) mit laktosefreier Milch zubereiten zu lassen. Man musste sich selbst was zusammenmischen. Finde ich schade bei so einem großen und modernen Hotel. Tut dem allgemeinen Aufenthalt aber nichts ab und soll keine schlechte Kritik sein. :)

2026-08-23 • via Nuitee
M
Mehmetali • family_with_children • nl
10
2026-08-23 • via Nuitee
L
Lukáš • extended_group • cz
8
2026-08-22 • via Nuitee
D
Dudová • family_with_children • sk
3
2026-08-22 • via Nuitee
E
Eleni • solo_traveller • gr
8
Alles sehr gut
Pros:

Ser gute platz fur reize nach Deutschland:)

2026-08-22 • via Nuitee
F
Fatima • couple • at
10
2026-08-22 • via Nuitee