Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Stunning property
Friendly staff
Excellent views
Cons:
Limited food options
Some amenities could improve

Categories

Cleanliness
9.55
Review mentions a clean and beautiful interior.
Service
10
The staff was friendly, efficient, and helpful throughout the stay.
Location
10
Stunning views and proximity to the city center received high praise.
Room Quality
9.05
Rooms varied, some guests preferred historic settings over modern flats.
Amenities
8.55
Some amenities noted as lacking, especially limited food options.
Value for Money
9.05
Pricepoint seemed reasonable given the quality of the hotel.
Food and Beverage
9.05
Food quality praised, though some mentioned limited options.
Overall Experience
9.95
Overall experience was highly favorable, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:13

Property Description

Luxurious Amenities
Indulge in the sauna, hot tub, and air-conditioned rooms at Palace Natali. Enjoy the convenience of a 24-hour front desk, free parking, and a picnic area. Some units even boast a private entrance, fireplace, and stunning sea views.

Culinary Delights
Savor Mediterranean cuisine at the on-site restaurant, open for both lunch and dinner. Treat your taste buds to a delightful culinary experience during your stay at Palace Natali.

Recreational Activities
Unwind by the outdoor swimming pool or stay active in the fitness room. Have fun with billiards and darts, or explore the area with car hire services. Relax in the lush garden surroundings of this 5-star guest house.

Book your stay at Palace Natali now and experience luxury in Dubrovnik!

Important information:

Swimming pool: Closed from Sat, Nov 15, 2025 until Sun, Mar 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 287 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.95
A
Adrien • couple • fr
8
Pros:

Staff super
Hôtel très beau
Chambre magnifique

Cons:

Wifi ne fonctionne pas
Système de télévision ne fonctionne pas
Pas de restauration, hors petit déjeuner

2026-04-06 • via Nuitee
T
Trond • family_with_children • no
10
2026-04-05 • via Nuitee
O
Oliver • couple • gb
8
An ideal location to stay in a beautifully renovated Chateau - only a short walk from the old town
Pros:

Incredible location, beautiful property and lovely staff

2026-04-05 • via Nuitee
G
Greg • couple • hk
8
Great option in Dubrovnik and super friendly staff
Pros:

Great staff, very friendly and property has lots of activities available

Cons:

Terrible WiFi and rooms can be a bit noisy

2026-04-03 • via Nuitee
A
Arianne • couple • gb
10
I recently spent 2 amazing nights at this hotel in Dubrovnik and it exceeded my expectations! The staff were super frien
Pros:

Amazing stay! Friendly staff, clean and comfy room, perfect Old Town location. Would definitely stay again 😊

Cons:

No complaints here, just a big thumbs up 👍

2026-04-02 • via Nuitee
J
Jill • couple • gb
10
Excellent stay in a beautiful hotel with charming staff .
Pros:

Palace Natali exceeded our expectations .. breakfast was superb .. Sanya and her team were friendly , accommodating and always helpful . Our suite was perfect super clean, comfortable with a great view . Location was very good , close enough to walk into the old town , far enough away to be peaceful with beautiful grounds and ancient olive trees well preserved . Sauna and hot tub were great , it wasn’t the weather to use the pool .

Cons:

We liked everything !

2026-03-31 • via Nuitee
P
Peter • couple • at
10
2026-03-22 • via Nuitee
M
Mary Ann • family_with_children • us
10
It was wonderful. A beautiful Hotel for sure
Pros:

The property is lovely , with a view of the ocean and the city. It’s not real big which makes it more intimate feeling . It took them 10 years to remodel this and it’s so pretty we all would highly recommend staying here. We would love to come back here

Cons:

We liked everything

2026-01-19 • via Nuitee
C
Cécile • solo_traveller • fr
10
2026-01-19 • via Nuitee
A
Ann • extended_group • us
10
2026-01-15 • via Nuitee
J
Jessica • couple • us
10
Pros:

The property is beautiful

2025-10-20 • via Nuitee
J
John • extended_group • us
8
Pros:

Location view beds

Cons:

Weird turn down. They just knock on your door and give you chocolate. The whole messaging through the phone thing instead of calling a desk was clunky. And the kitchen did not open on time for breakfast on our travel day, so it wound up being rushed. That said, would recommend and would stay again!

2025-10-18 • via Nuitee
M
Matthew
8
Pros:

The hotel was in good condition with lovely views towards the sea. Our suite was very spacious with a large living area with TV and minibar. We were a little disappointed with our balcony with was very narrow with a high wall and restricted view though. The hotel staff were all very friendly and helpful and nothing was too much trouble. There is a nice outdoor pool, hot tub and sauna. Breakfast was okay but fairly limited choice with the cooked to order food all centred eggs. Plus it seemed to take an age to arrive even though it was fairly quiet most days. The hotel is set at the top of Dubrovnik and is a 20-25 minute walk down to the old town. So for those not wanting to walk up lots of steps I suggest a taxi back. Plus get an UBER much cheaper than local taxis. Overall we had a very enjoyable stay and thank all the staff for their efforts.

2025-10-11 • via Nuitee
L
Lydie • couple • gb
8
Great hotel, make sure your room is in the main palace grounds.
Pros:

Everything to do with the palace was amazing. The breakfast was very good, the staff was beyond helpful and very friendly.
The gardens were beautiful.

Cons:

Our room was in a newbuilt flat away from the palace and didn't have the atmosphere we were expecting. It could have been any luxury hotel when we were expecting to stay in a more historic setting. Also the swimming pool is small.

2025-10-08 • via Nuitee
C
Ciara
10
Pros:

We had a wonderful stay at Palace Natali. The hotel and grounds are beautiful. The staff are all extremely friendly and helpful and made our stay really enjoyable. We enjoyed relaxing by the pool - so peaceful, a complimentary drink on the terrace at sunset, relaxing on the comfortable seats in the Olive Garden and chatting to the lovely staff and other residents.
As mentioned in all reviews the steps down to the Old Town are fine, the steps back up are more challenging but are absolutely doable, particularly at the cooler times of evening and night. A bit trickier when it’s very hot but there’s also the option of a short taxi ride instead. Dubrovnik is a fabulous place to visit - we’ll be back :o)

2025-10-02 • via Nuitee
I
isabel • couple • es
8
Pros:

Los empleados y el propio hotel

Cons:

el servicio de taxis que pedían desde el hotel y los precios. Cuando lo gestioné yo, mucho más baratos

2025-09-29 • via Nuitee
J
jill • partner
8
Pros:

Sophisticated hotel. Tranquil Good food friendly waiting staff

2025-09-20 • via Nuitee
N
Niamh • couple • gb
10
Pros:

Peaceful haven away from the busy streets of Dubrovnik. Staff were amazing and friendly.

2025-09-19 • via Nuitee
R
Rachel • couple • nz
10
Luxurious oasis
Pros:

The property was stunning and an absolute oasis to return to after a busy day exploring Dubrovnik. The staff were extremely helpful. Will definitely stay here again if we re-visit this magical city.

Cons:

Nothing.

2025-09-18 • via Nuitee
R
Ricarda • couple • ch
8
Sehr schöne zwei Tage
Pros:

Sehr schönes Anwesen mit guter Lage und Aussicht. Räumlichkeiten sehr schön. Sehr gute und freundliche Bedienung in Restaurant und Housekeeping. Rezeption kann sich noch steigern. Bei Problemen mit Warmwasser hat W-Managerin gut reagiert und es gab eine Entschädigung für die Unannehmlichkeit. Essen sehr gut wenn auch preislich ausgereizt

Cons:

Beim checkin muss man sich als erstes in das elektronische zutrittssystem einloggen. Nicht wirklich ein schöner Beginn. Am Abreisetag kein warmes Wasser, mussten in einem anderen Zimmer duschen.

2025-09-18 • via Nuitee