Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Stunning property
Friendly staff
Excellent views
Cons:
Limited food options
Some amenities could improve

Categories

Cleanliness
9.55
Review mentions a clean and beautiful interior.
Service
10
The staff was friendly, efficient, and helpful throughout the stay.
Location
10
Stunning views and proximity to the city center received high praise.
Room Quality
9.05
Rooms varied, some guests preferred historic settings over modern flats.
Amenities
8.55
Some amenities noted as lacking, especially limited food options.
Value for Money
9.05
Pricepoint seemed reasonable given the quality of the hotel.
Food and Beverage
9.05
Food quality praised, though some mentioned limited options.
Overall Experience
9.95
Overall experience was highly favorable, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:13

Property Description

Luxurious Amenities
Indulge in the sauna, hot tub, and air-conditioned rooms at Palace Natali. Enjoy the convenience of a 24-hour front desk, free parking, and a picnic area. Some units even boast a private entrance, fireplace, and stunning sea views.

Culinary Delights
Savor Mediterranean cuisine at the on-site restaurant, open for both lunch and dinner. Treat your taste buds to a delightful culinary experience during your stay at Palace Natali.

Recreational Activities
Unwind by the outdoor swimming pool or stay active in the fitness room. Have fun with billiards and darts, or explore the area with car hire services. Relax in the lush garden surroundings of this 5-star guest house.

Book your stay at Palace Natali now and experience luxury in Dubrovnik!

Important information:

Swimming pool: Closed from Sun, Nov 15, 2026 until Mon, Mar 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 327 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.95
M
Matej couple hr
10
2026-08-08 via Nuitee
G
Gary couple gb
10
We will be going back sooner rather than later, highly recommended.
Pros:

We loved the everything about our stay. The location, the room, the facilities and the staff especially couldn’t do enough for us.

Cons:

Nothing

2026-08-07 via Nuitee
S
Szczepan couple au
9
Beautiful grounds
Pros:

The hotel is set on beautiful grounds in a peaceful location, and the hospitality was warm and welcoming throughout our stay. The restaurant serves simple, basic food, but it was delicious.

Unfortunately, the room was disappointing for what is advertised as a five-star hotel. There is no lift, so guests need to climb stairs, and our room felt more like a converted attic than a luxury hotel room. It had no proper windows, very limited space, no convenient storage for suitcases, and was much smaller than expected.



Overall, we had a pleasant stay thanks to the beautiful setting and genuinely friendly staff. While the staff were attentive and eager to help, a little more polish and refinement in some aspects of the guest experience, together with improvements to the room accommodations, would better reflect the 5 star rating.

Cons:

The hotel is about a 15-minute downhill walk to the Old Town, which is very convenient. However, the return walk is uphill and quite challenging. There is a bus service, but it does not operate on Sundays, meaning a taxi is often the only option, costing around €20 for a five-minute trip back to the hotel if you are unable to manage the hill.

2026-08-04 via Nuitee
M
malin couple se
9
Pros:

Beautiful location! Central but yet away from the crowd.

Cons:

Our room did not have any view. Windows were covered with privacy film to prevent people seeing inside which also means we couldn’t see outside. 🫣
Shame as the room itself was beautiful!
Huge bathroom, could have fitted both a bath and a shower easily , but now only a bathtub.

2026-07-21 via Nuitee
M
Michael couple us
10
2026-07-16 via Nuitee
R
Robert couple au
10
Fantastic in so many ways.
Pros:

Lovely place to stay in Dubrovnik - wish it had been longer. Staff were lovely, view was amazing and the grounds relaxing.

Cons:

Our courtyard area was not always as private as we would have liked, when dressing we needed to close the shutters. Not everyone understood that was our courtyard and stood outside our room (not sure if they knew or were just not very smart).

2026-07-11 via Nuitee
R
Rhian couple gb
10
2026-07-10 via Nuitee
S
Sigve couple no
10
2026-07-05 via Nuitee
L
Laura couple us
10
One of the best hotels I’ve ever stayed at.
Pros:

Beautiful, clean and very peaceful.

Cons:

Nothing

2026-07-05 via Nuitee
J
Jason couple gb
9
One of the best small hotel experiences I have had
Pros:

The Staff were excellent, truly. Knowledgeable, engaging and very committed to their guests.
The hotel itself is beautifully appointed and immaculate.
The pool!
The grounds
Excellent breakfast with à la carte options
The music!

Cons:

Suggestions more than dislikes: maybe evening menu specials, Netflix would have been nice to have, jacuzzi hard to get in and out of for older people

2026-07-02 via Nuitee
C
Caroline couple gb
10
Fabulous
Pros:

Tranquility

Cons:

Restaurant was a bit basic - would have thought staff could make coffee rather than operate push button machine. Staff were all super friendly

2026-07-02 via Nuitee
G
Guillaume couple fr
10
Une vue incroyable sur l’adriatique
Pros:

La localisation ( 10/15 min de la vielle ville )
La vue, incroyable sur la mer
Le lieux, raffiné, très bien décoré

2026-06-22 via Nuitee
R
Robert couple us
10
Pros:

Beautiful views of the ocean and great property. Very relaxing. Close to town. A 15 minute walk.

2026-06-21 via Nuitee
B
Babette couple at
10
2026-06-15 via Nuitee
J
julie couple gb
10
Absolutely fabulous
Pros:

Everything

2026-06-14 via Nuitee
J
Jacek couple pl
10
Oaza spokoju i stylu pośród tłoku pięknego i gwarnego Dubrownika.
Pros:

Przestrzeń, wyjątkowa historyczna architektura, piękny widok, gust w doborze mnóstwa interesujących detali. Hotel oferuje wiele ciekawych doświadczeń - jak pisanie listu na czerpanym papierze z możliwością wysyłki do każdego miejsca na świecie. No i niezwykle przyjazny personel!

Cons:

Dla nas wszystko było super, może dla niektórych liczba schodów może być za duża, ale to urok Dubrownika. Zresztą są też oczywiście windy.

2026-06-13 via Nuitee
B
Bill couple gb
9
Relaxing and comfortable.
Pros:

All the staff were excellent. The Hotel is a collection of old buildings that have been extensively renovated and decorated to a very high standard. 21 rooms mean that the place is never crowded. The breakfast is just what you'd expect - with hot food cooked to order, and evening meals were similarly very good - although the menu doesn't change. The view from the garden is exceptional and the staff were very attentive in providing drinks etc. whenever we wanted them. We didn't use the pool or gym, but others seemed to enjoy them.

Cons:

Just like everywhere in Dubrovnik, you can't escape stairs, but that's an age thing! I might have used the sauna, but as it's just a glass cubicle for one person with almost incomprehensible electronic controls, I didn't bother.

2026-06-08 via Nuitee
T
Teffani family_with_children us
10
Excellent stay! Loved the property and I'll stay there anytime I'm in Dubrovnik. Beautiful place.
Pros:

Breakfast spread was great! Fresh food, a lot of variety and great coffee. Exceeded my expectations.

Cons:

We ate dinner at the restaurant one evening and the food wasn't great.

2026-06-08 via Nuitee
G
Germán couple ar
9
Dubrovnik
Pros:

Las instalaciones y las habitaciones muy cómodas y amplias

Cons:

Un hotel de esa categoría debería tener un trasporte diario a la ciudad vieja dado que sino hay que estar media hora subiendo escaleras.

2026-06-02 via Nuitee
M
Marco couple br
9
Pros:

Lindo palácio com bastante conforto e vista linda

Cons:

Limitado room service e menu.

2026-05-29 via Nuitee