iNova

Hotels
9.3 (704 reviews)
5 Avenija Marina Držića , Zagreb , hr

Facilities

Air conditioning
Terrace
Safety deposit box
Non-smoking throughout
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Great location
Cons:
Breakfast variety could improve
Cold shower issue reported once

Categories

Cleanliness
9.35
Many reviews highlight the cleanliness of the hotel, emphasizing it is very clean and comfortable.
Service
9.65
Numerous reviews praise the staff for being friendly and helpful, contributing positively to the service experience.
Location
9.45
Guests appreciate the convenient location close to the city center and transportation links.
Room Quality
9.15
Reviews mention spacious and comfortable rooms, but there were minor suggestions for improvement.
Amenities
9.15
Amenities are generally well-received, though a review noted some improvements could be made in breakfast offerings.
Value for Money
9.15
Most reviews indicate that the hotel provides good value, with very few expressing dissatisfaction.
Food and Beverage
8.95
The breakfast was rated variously; some found it adequate while others suggested improvement options.
Overall Experience
9.55
The overall sentiment is very positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Luxurious Accommodations
INova offers 4-star air-conditioned rooms with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom. Guests can enjoy city views and access to a garden and terrace.

Convenient Services
The hotel provides free WiFi, a 24-hour front desk with multilingual staff, and a non-smoking environment. Guests can also benefit from a safety deposit box, minibar, and patio in their rooms.

Central Location
Situated just 1.6 km from Zagreb Train Station, INova is close to popular attractions like King Tomislav Square and Ban Jelacic Square. With the nearest airport only 14 km away, this hotel is the perfect choice for your stay in Zagreb.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 704 reviews
Cleanliness: 9.35
Service: 9.65
Location: 9.45
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.95
Overall Experience: 9.55
E
Elena family_with_children es
10
2026-04-24 via Nuitee
M
Marco solo_traveller it
9
2026-04-23 via Nuitee
M
Mari-Liis extended_group ee
8
OK place for overnight stay
Pros:

Room was clean and modern, but noisy. Breakfast was modest, but fresh. Overall nice place, however the price level is not as fine as it should be. It's modest 4*, but with modern rooms.

Cons:

Noisy and a bit stuffy room.

2026-04-23 via Nuitee
C
Charlotte solo_traveller gb
10
If you are visiting Zagreb stay at the iNova.
Pros:

Great welcome and staff were so helpful.
Beautifully clean, looked as if it had been recently renovated but hadn't.
Good location, near a bus station isn't always the best place to stay but in this case it was perfect.
Breakfast was so good, we especially enjoyed the pancakes

Cons:

Nothing to dislike at all.

2026-04-21 via Nuitee
E
Elisavet solo_traveller cy
9
2026-04-18 via Nuitee
C
Connie solo_traveller gb
9
2026-04-18 via Nuitee
D
Danijel solo_traveller hr
10
Perfect and super convenient, attentive staff
Pros:

I had a really great stay at this hotel. It’s brand new, modern and everything was spotless. The rooms are beautiful and super quiet, you don’t hear anything from the street at all which makes a big difference. The bed is big and modern with an excellent mattress, so I slept really well.


The bathroom has underfloor heating which is such a nice touch, and there’s a big new TV in the room. The location is excellent, right across from the bus station with tram stops and the airport bus nearby, and the central train station is close as well. It’s about 5 to 10 minutes by tram to the main square.


Breakfast was very good, and the staff really stood out. Super friendly and helpful, whatever I asked for I got straight away.


Overall, easily a 10 out of 10 stay.

2026-04-17 via Nuitee
M
Manish.Bajaj solo_traveller de
8
2026-04-17 via Nuitee
J
Joana couple pt
8
2026-04-16 via Nuitee
M
Miroslava family_with_children bg
10
Excellent stay!
Pros:

The hotel is in a very convenient and well-connected location, close to the bus station where airport shuttles stop. It is clean, quiet, comfortable, and modern. The staff was exceptionally friendly and helpful. The breakfast was varied, and they kindly accommodated us even at an earlier hour, offering additional food options. Highly recommended – we would definitely stay here again!

2026-04-14 via Nuitee
S
Sanja couple hr
10
2026-04-14 via Nuitee
L
Luciano Ferreira family_with_children br
10
The hotel met our expectations in several key aspects, and we would certainly consider staying there
Pros:

All hotel staff members are consistently courteous, attentive, and demonstrate a genuine commitment to the well-being and safety of their guests, which contributes positively to the overall experience. The hotel benefits from a highly convenient location, situated very close to the main bus terminal, which greatly facilitates transportation. Additionally, both the common areas and guest rooms are spacious, well-maintained, and notably clean. The rooms are equipped with comfortable beds, quality pillows, a well-functioning shower, and a minibar, all of which enhance the level of comfort during the stay. Regarding breakfast, while it is satisfactory and meets basic expectations, it could benefit from a broader variety of options. Nevertheless, this aspect does not detract significantly from the overall experience, and guests are still able to enjoy a pleasant and fulfilling meal. In summary, we were very pleased with our stay. The hotel met our expectations in several key aspects, and we would certainly consider staying there again on a future visit to the city.

Cons:

Nothing

2026-04-14 via Nuitee
G
George couple ro
10
Pros:

The hotel is new, modern and the staff is very amable.
I was asking at the reception where I can buy public transport tickets in the town and the receptionist offered me 2 tickets for free. Very nice.

Cons:

The breakfast could have been more diverse.

2026-04-13 via Nuitee
H
Hsiaowan extended_group tw
10
Pros:

The staff were incredibly friendly and gave us great travel tips. The room was comfortable and the location is super convenient—right next to the main bus station and a tram stop. I highly recommend this place to everyone!

2026-04-13 via Nuitee
E
Esada solo_traveller hr
10
Pros:

Sve pohvale za ljubazno osoblje i čistoću

2026-04-12 via Nuitee
D
Drago couple se
10
Utmärkt
Pros:

Allting var bra.

Cons:

Lite långt från centrum.

2026-04-12 via Nuitee
A
Anita family_with_children de
10
modern und sauber
Pros:

Sehr freundliches Personal und gutes Frühstück

2026-04-11 via Nuitee
M
Maria family_with_children hr
9
Clean, comfortable & family friendly
Pros:

Great for families: clean room, comfortable mattress, good continental breakfast. The staff were very friendly. The hotel is right across the street from the main bus station, so perfect if you’re traveling by bus.

Cons:

We usually try to find accommodations with balconies but the closeness to the bus station was more important for this trip.

2026-04-10 via Nuitee
G
Grace couple us
7
Pros:

Nice sized room and large bathroom, good for a quick layover, friendly staff

Cons:

Smelled like mildew in the room and had to air it out, we were also right above a smoking patio which we realized when airing out the mildew smell and had to close the window again

2026-04-06 via Nuitee
A
Angel couple es
6
Pros:

La ubicación enfrente de la estación de autobuses.
La cama era cómoda.
El personal.

Cons:

No tuvimos agua caliente para ducharnos el día de partida.
Las almohadas eran blandas.

2026-04-06 via Nuitee